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RoseHobart, TAS
Does everything it says - read the instructions!
Read and follow the instructions, don't turn your phone/sim on until you reach your destination. Any problems with starting the sim, turn your phone off and on again. Top up as needed online (don't forget to take your logon and password with you!), if not working call their help line and make sure you're happy with the result..I was. I used this in Japan then flew to india...not a problem moving between countries. Don't use for videos or data hungry features as you'll need to top up more often..It's great for travelling for Google maps, light ...Read more
facebook, uber while away from the hotel wifi. I'm recommending this to my friends. So much easier than wasting time hunting for a local sim in a country you aren't familiar with. Only downside is it was difficult to find these cards at WW supermarket. Staff didn't know about them. Probably best to purchase online a few weeks before you leave.
Purchased in October 2021 at Woolworths for A$4.50.
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Arpinder G.South East Queensland, QLD
- 2 reviews
wastage of money
It’s total wastage of money,, it’s too difficult to set up & then use it.. will not recommend to anyone,, look for other available options instead of getting in this scam.
Purchased in January 2021 at Woolworths.
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- Verified purchase
Great solution for Asia
This SIM worked seamlessly across all countries visited in Asia. It switched automatically between zones and data speed was excellent. Make sure you set up speedidata.com in your settings, and you should have no problems. Definitely recommend A++++
Purchased in October 2021 for A$60.00.
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Judy
- 2 reviews
That was a waste of money
I bought a $12 global roaming data pack (200mb) to use in Asia . It would not connect or work in my phone . So for 10$ I bought a local sim with 6gb data that I used in 2 different countries . Very disappointed in the product.
Purchased in October 2021 at Atherton for A$12.00.
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SamSouth East Queensland, QLD
Wouldn't travel without it!
The Sim was easy to set up, worked everywhere in the US and a fraction of the price my provider was going to charge. I would highly recommend to anyone who needs to stay connected overseas
Purchased in September 2021.
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ShaquilleGreater Melbourne (Inner), VIC
- 4 reviews
Does not work. Inaccurate information.
Bought sim online after speaking to online representative. Double checked whether it will work or not and advised it will. It was posted on time but unable to set up sim in my Samsung phone. Escalated the matter and was given wrong turn around time information twice by two different online chat reps. I do not know whether I can use this sim at all before flying to USA. No response from the team who looks after escalation.
Purchased in October 2021 at woolworth online.
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MikeH
- 3 reviews
Dont bother
I bought this sim for a trip to the USA and paid $69 AUS for the data package
It never worked, I had been in touch with the support team with no fix.
I will be expecting a refund on my return
Purchased in October 2021.
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It doesn't work. I set it up to test in Australia, as recommended
SIM would not set up onto my iphone 7 and connect to either Optus or Vodaphone. A pre-departure test was recommended. It never found the network. I turned it on and off many times and I was on chat for an hour with level 1 support. Level 2 support message was that it is not suitable for my phone -- what, an iphone 7? My money is being refunded. Always test before you leave.
Purchased in October 2021.
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SamUPerth, WA
Pleasantly surprised, I was dubious due to the number of poor reviews, but worked perfectly
Countries used Japan and Malaysia.
Due to a lot of negative reviews, I was dubious, but as I was able to get the data sim on special, I thought why not give it a go and if it didn't work we would pick up a local sim. We were using the sim differently in an unlocked Telstra 4GX wireless router (Model:MF910Z), which even Woolworths online help admitted might not work as the sim is meant to go in a phone. This was so two or more of us could connect and we could walk around with it in our bag and stay connected. It took a bit of fiddling in Austral...Read more
Purchased in September 2021.
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Find out how Woolworths Global Roaming Data SIM compares to other Travel SIMs
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MaccaSydney Surrounds, NSW
Ripped off.
Bad experience 1 month ago in China. Had $80 credit but was cut off after 2 days because I hadn't topped up within 1 year. No warning no support. Don't have anything to do with this mob !!@@
1 comment
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Terrible
I am using the Data only Woolworths Global Roaming given that the voice/data service is being discontinued. I could not make it work in Bali. My activity is showing that I am using data but I simply do not have internet access. I paid for the $25 bundle.
Purchased in September 2021 for A$25.00.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi, I am sorry to hear of the issues you are facing. I have sent you a PM in order to investigate this further for you.
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Yen WGreater Melbourne (Inner), VIC
- 4 reviews
Best recommended!!!
I saw many review mention no GOOD
But
As they having promotion for this sim I just buy a try
I would said is really GOOD!! I used it at Malaysia, Singapore, Thailand and Hong Kong in week. They really helpful. At least one stone kill all birds .
Should buy and be patient to wait few min for the sun to switch into local data.
Trust me is really good
Purchased in April 2021 for A$12.00.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Yen, we are delighted to hear of your experience using our product and hope you continue to use it for any future trips! If you need anything please just let us know :-)
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The reviewer stated that an incentive was offered for this review
Julie92Sydney, NSW
- 5 reviews
- Verified purchase
DO NOT BUY THIS
Simply the worst product. Works whenever it feels like it. And when you need the support while overseas-Absolutely ZERO. Be smart, find some other SIM cards. Nothing can give you more headache then this
Purchased in May 2021.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Julie, we are sorry to hear of your recent experience using our product. I have sent you a PM in order to investigate this further for you.
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Noel
- 2 reviews
Just a poor product
I’ve persevered with this SIM for some years now despite numerous problems including calls not connecting, the sim suddenly being deactivated, credit going missing etc. I reckon around one call in five is successful.The situation in the past was that you lost your credit balance if the sim was not used for a period. Now, the deal has changed so that you lose your credit after a while if you don’t purchase more credit even if you have a sizeable balance already. This is an unfair practice and smacks to me of blackmail. I reckon I’ve been pretty patient with these people as the support staff are very helpful. But it’s just a lousy product and now I’m done with it.
Purchased in June 2021.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Noel, I am sorry you are not longer continuing to use our product; if in future you decide to try our product again and have any queries or issues, we are always happy to help.
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Choose and alternative
Bought last year for UK and Portugal. Failed in UK as vodaphone would accept the sim on data network. Took days to fix and was given 2gb credit. Tried in France this year and system dropped me from voice sms and data whilst there was plenty of credit. Still not working and help line generally helpless
Purchased in September 2021.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Dazza, we are sorry to hear of your recent experience using our product. I have sent you a PM in order to investigate this further for you.
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Find out how Woolworths Global Roaming Data SIM compares to other Travel SIMs
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JanetteSouth East Queensland, QLD
No deactivation reminder and high minimum top up
I bought a Woolies sim years ago for the once or twice a year overseas travel. In the past it worked ok but because I only used it for phone calls/text messages, I had plenty of money on the card especially as the minimum yearly top up is $30. So when I mixed up my top up month recently, my sim was deactivated without warning and so I lost about $50. I contacted them - they could reactivate my number but I wouldn't get the money back. Next time I will choose a sim card that has a yearly top up of $5-$10 and sends an email reminder.
Purchased in June 2021 at Woolworths for A$2.00.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Janette, I am sorry to hear of the experience you had using our product recently. Unfortunately to keep your credit active we do require the product to use used within 365 days but I have provided ... Read more
your feedback of an expiration reminder to the relevant department.Similar opinion? Write a review on ieatwords.com.au!
John VGordon 2906, ACT
Woolworths glodal voice Sim no longer avaiable
Went to replace voice sim lost from my partners phone told no longer avaiable is the voice sim in my phone still supported and if not what happens to $30 credits on both phones
Purchased in July 2021 at Woolworths Physical store for A$29.00.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi John, our voice SIM is still supported until November 2022 so you can continue to use the product until then. If you have any further queries regarding this please do not hesitate to contact a member of our support team on [email protected].
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Konda PSydney, NSW
- 7 reviews
- 1 like
Decent data only Sim for China and uk
I used this Sim in China and UK. Works well in China as it uses the Unicom network. Works well in the UK as well. Note, this is only a data Sim and you need a VPN in China to access Google or WhatsApp. I will buy again.
Also you need to set/select the APN before you can access the internet. Most of the time it happens automatically, sometimes you have to do it manually.
Purchased in May 2021 at Woolworths Physical store for A$12.00.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Konda, thank you for your positive feedback, we are delighted to hear it! :-)
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Alex V.Greater Melbourne (Inner), VIC
- 2 reviews
Worst of the worst, and misleading.
Added Global Data to my sim only to find out that it wasn't supported in Russia. GLOBAL implies that the data will work everywhere. Highly misleading, deceptive marketing and a waste of money. The call rates are average at best, many SMS messages sent previously are never recieved by the recipients. I've used this service overseas a few times and I can say now that I don't recommend Woolworths Mobile Roaming to anyone at all.
Purchased in August 2021.
1 comment
Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Alex we're very sorry to hear that. A PM has been sent to you so that we can investigate this further for you.
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rebirdGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 2 likes
Woolworths global roaming in Vietnam
Been in Vietnam for a week and the data package is useless. Tried reloading the iOS config file, checked settings for APN and looked ok. NO DATA most unhappy I do not recommend, I am sending this using a onesimcard data package.
Purchased in May 2021 for A$50.00.
2 comments
Apparently The ‘Global’ data bundle does not cover Vietnam. Buyer beware!!
Adam W.Woolworths Mobile (Global Roaming SIM)
Hi Rebird,
Thank you for your feedback in relation to Woolworths Global Roaming Team and for further assistance please reach out via this link to their Customer Care so they can assist further with ... Read more
your enquiry https://www.woolworthsglobalroaming.com/SupportSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
David Basked
If I have some data linked to my sim left and then I decide to top up do I lose the data that was previously there?
1 answer
Hi David, Each data bundle is separate - so if you have a data bundle with some data left, and you buy another bundle, then the data in the first bundle is used first, then it switches across to the second bundle once your first bundle of data is used up.
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Aisling M.Woolworths Mobile (Global Roaming SIM)
Hi Macca, I am sorry to hear your credit expired while travelling. I have just sent you a PM in order to assist further.