209 questions from our users

GaryP
GaryPasked

Does cold water effect the performance. My mx8 is not moving but when I check it all parts free wheel ok. I put a rebuild kit through it this time last year



No answers
JoP
JoPasked

Zodiac MX8
1. Does it work with the pool cover closed?
2. Does it work on pebble surface?

2 answers
Kurt
Kurt
JoP
JoP

Yes, thank you!

Marty A
Marty Aasked

My vacuum will not roll on the bottom of the pool. When I lift it the turbines spin. We replaced the treads at the end of last season, and it has been stored over the winter. We cleaned and adjusted the filter so I don't think suction is the issue. How long should the wheels and treads normally last?



No answers
Ronel D.
Ronel D.asked

My Zodiac MX8 is about 1 and a half years old when it started moving slowly. The swimming pool people advised me that the filter sand is dirty. After cleaning the filter sand, the problem remained. I then replaced both shafts and shaft-bearings; the tracks, however, the problem persists. I took the pool cleaner to the swimming pool people who then advised me that both direction control devices [A & B] are faulty, which I then had replaced. The swimming pool guys assured me that the cleaner would now work [after I spent almost as much as the price of a new cleaner], as everything else it is in good condition. The cleaner worked for a few hours, but then stopped moving again. When I lift the cleaner from the bottom, the wheels start spinning again, but as soon as it reached the bottom, it stops. I am really discouraged at this point in time. Do you have any answer as to what the problem might be?

1 answer
Samantha W.
Samantha W.
Angela W.
Angela W.asked

My MX8 is almost a year old. Recently the tracks were falling off so I replaced them. The old tracks were slightly worn. One track continues to fall off. Is there an adjustment or other issue causing the new track to fall off?

No answers
Ray F.
Ray F.asked

I want to know "Where must the Leader Hose Float" be on a Zodiac MX8 elite? It says approximately 9 inches from the head. Is the head the top of the MX8 or the end of the hose? Mine came farther than 9 inches from the end of the hose.



No answers
David H.
David H.asked

I just bought a new Zodiac MX8 elite. When I connected it to one of the 2 skimmers the unit would not move. The scrubbers rotate, but not that fast. It’s a new pump and I just cleaned the pool filter. What’s wrong?

1 answer
Kurt
Kurt
Ana
Anaasked

Just purchased a zodiac mx8 elite. Installed in the skimmer. Not using the regulator. The cleaner is very slow and will not climb Walls. The surface of the pool is river rock.

4 answers
Kurt
Kurt

There seems to be insufficient suction, try back washing the filter and you’ll probably see an improvement.

Kurt
Kurt

I’m assuming that your skimmer box and pump baskets are clean.

Ana
Ana

That's correct.

Silvia H.
Silvia H.asked

Hi. We have had our MX8 Elite for a few months now and almost since the beginning, it constantly gets stuck behind and wrapped around the stairs at the deep end of the pool. Is there any way to stop this? Has this happened to anyone else? It's concerning because when no one is here, it could be stuck and running for hours. Thanks.

No answers
Peter S.
Peter S.asked

The A side frack slips off the top gear when its in the deep end of the pool. What gives? Yes, I put new treads on.

No answers
RJvW
RJvWasked

I service and repair MX8’s. As we all know, it’s generally the CDC’s (gearboxes) that wear out and have to be replaced, and mostly the A-side gearbox. Is this a known phenomena?

1 answer
JWilson
JWilson

My a side keeps stopping. 3 months after I put a tune up kit in it. I put a new one in it today and it has done the same thing after a few hours? Could you she'd any light on it mate?

Lyndsay
Lyndsayasked

One wheel on my mx8 spins freely and the other will barely spin when out of the water. When in the water the unit won't work at all. Please help.

1 answer
519 Franco
519 Franco

take it in to get serviced

Boatster
Boatsterasked

Hello I have an MX8 i had it for a year, it started slowing down so I rebuilt it with new drive motors A & B plus new bearing and new tracks. My pool temperature is 46 degrees, I believe the cold water makes the tracks stiff not allow the tracks to move smoothly. If I remove the tracks everything is moving good, suction is good. When I reinstall tracks MX8 goes trough all the motions slowly. Is the cold water my problem? Or maybe the belts I bought are not OEM got them on Amazon.

Please help
Dave Boatman
US States

2 answers
Chris
Chris

i would check your flow rate first

Zodiac
Customer C.ZodiacSend a private message

Hi. Please contact Zodiac in your region for any help. This is the Australia review site. Thank you.

Michy D
Michy Dasked

I’ve had my mx8 for a year and a half was working great ... NOW it just stopped working when I check it and put it back in pool it will move for about 3 seconds and stop ... I payed A LOT of money for it to last only a year and a half ... need help

2 answers
Zodiac
Customer C.ZodiacSend a private message

Hi Michy, sorry to hear! Your unit has a 2 year warranty. Please call us on 1300 763 021 and let the team know we asked to call. Thanks!

Craig O.
Craig O.

Any suggestions as to the cause? Mine is similar.
Noticed one fin on the engine assembly has broken off, not sure if this will make all the difference?

Pariva
Parivaasked

Hi my mx8 has algae stuck under the clear Perspex parts that I can’t access. Is there a way to clean it out?

4 answers
Phil
Phil

It sounds like your chlorine content is a little low, normal levels of chlorine will take care of algae of everything that is in the pool including your cleaner.

Chris
Chris
Shakeel J.
Shakeel J.

Hi...have u managed yo sort this? I have the same. Ive had bad algae a few times after heavy rains. I think i might have some black algae and it might beunder the perspex as you say

N Wilson
N Wilsonasked

I bought an MX8 January 2018, when I first used it, it would clean the whole pool including the walls. Now it gets stuck on the drain at the bottom of the deep end of the pool, almost straight away. I have changed all the hoses around several times, added and subtracted hoses and it still gets stuck. I am concerned that whilst I was reading some of the other questions I saw that Zodiac recommend that the MX8 is taken out of the pool most of the time. I have in fact run the pool for almost 8 hours a day with the MX8 in the pool the whole time. Is this the problem?

2 answers
Iwasduped
Iwasduped
Zodiac
Customer C.ZodiacSend a private message

Hi, Please call us on 1300 763 021. Our Customer Care Team have many years of experience and will be able to assist you. Please let them know that you were asked to call via Product Review, Thanks.

Philip
Philipasked

My MX8 moves fast, but not cleaning the floor or picking up debries. Please help!

2 answers
Pete V
Pete V

Reduce the speed of your pump or reduce the suction at the skimmer box plate.

Kurt
Kurt
deboyz
deboyzasked

I have a fully tiled pool and the cleaner will not climb the walls. The rubber tracks just start slipping when it reaches the curve where the floor of the pool becomes the wall. I have tried gluing some shoe sloe grip on the tracks it works for a while but does wear off quickly. My question is " Can you obtain a rubber track that will not slip? "

3 answers
Kurt
Kurt
deboyz
deboyz

I have tried all of the suggestions. My opinion is that i need a soft track so as the unit can grip the tile grout lines. Do zodiac make a soft rubber version of the track.

Zodiac
Customer C.ZodiacSend a private message

May I ask if you know the Ph level of the pool and suction level?

Chris D
Chris Dasked

How do you get algae from clear bottom of mx8?

No answers
Matt
Mattasked

I have an inground peddle creat kidney shaped pool i need a new cleaner i was looking at the mx8 but looking at the reviews they seem to have a lot of problems what would you recommend?
Thanks
Matt bradshaw

3 answers
Linda
Linda
Zodiac
Customer C.ZodiacSend a private message

Hi Matt, May I ask which Location you are at? Leslies are located in the US and this is an Australian review site. Thanks.

Matt
Matt

Campbelltown nsw 2560

Page 4 of 11

Get an answer from our members and Zodiac representatives

Other Suction Pool Cleaners

See all Suction Pool Cleaners

Extra Information

Other Suction Pool Cleaners

Onga Hammerhead
Kreepy Krauly Sprinta Plus
Kreepy Krauly VTX-7
Kreepy Krauly VTX-3
Zodiac Baracuda G3
See all Suction Pool Cleaners

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.

©  ieatwords.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ieatwords.com.au. Further details in the .