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ShaneSouth West, WA
Was ok at the start but now rolls over on its back all the time
I bought the mx8 pool cleaner and it keeps falling over on its back every 5 mins, it seems to be when it tries to climb up the wall and it doesn’t matter where I put the weights, it was alright the first couple of months but now all of a sudden it just rolls over on its back all the time
Purchased in October 2021.
2 comments
Hi there thanks so much for your reply but I worked out what the problem was, my mistake, I added some extra weights to it off an old cleaner I had here thinking it would help but the zodiac has a ... Read more
float on it and not weights, so I took them off and it works fine again now, thanks again for your swift reply .Similar opinion? Write a review on ieatwords.com.au!
pvedderSouth East Queensland, QLD
- 12 reviews
Look cool but doesn't work well
I have the MX8 version of this and whilst it does sometimes (rarely) clean the pool it mainly falls over on it back and gets caught on the small smooth pool cover at the bottom of the pool. It really doesn't matter where I put the weight on the hose it just wants to lay on its back, so much so it has worn the plastic off the back of it. For the price I would not buy another one. The only good thing was that it would sometimes reach the top of the pool walls. I bought a Pentair Rebel 2 today so will see how it goes. Unless someone gave me a new one I can't see it ever being replaced. Photos available.
Purchased in August 2021 for $500.00.
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Expensive to maintain
Had to order tune up kits every year ~$120 to make it work. Zodiac making lot of money selling these as it is always 1 or 2 small plastic gears that get worn off and you have to buy the whole kit. Works well but parts last only a year. Looking for another one now as the scrubber kit costs $100 and fix should have been for $1 ebay or $5 zodiac for plastic gear on top. Its a rip-off.
Purchased in September 2021 at CooWee Pool Renovations for $550.00.
1 comment
Fluidra AustraliaZodiac
We are sorry to hear that you have had a problem with one of our products We understand how frustrating this can be for you and hope to resolve this as quickly as possible. Please email your name, num... Read more
ber and a description of the problem including the product to [email protected] and our customer service team will be in touch soon. Thanks Zodiac Pools AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Zodiac MX8 compares to other Suction Pool Cleaners
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RowanHunter Region, NSW
Good cleaner shame it doesn't work
I have just purchased mx8 and find that is gets caught on convex corners and the whole unit stops as the sweepers cant move. Doesn't matter what i do it keeps happening.
Purchased in November 2021 at Pool and Spa Warehouse Online store for $449.00.
1 comment
Fluidra AustraliaZodiac
Thank you for providing your feedback and letting us know about this issue, Rowan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with u... Read more
s. Please get in touch with us on 1300 763 021 and we'd be happy to help you out. Cheers, Zodiac Pools AustraliaSimilar opinion? Write a review on ieatwords.com.au!
MattPerth, WA
- 2 reviews
So far seems to be doing the job well
Had the cleaner running 2 months since the beginning of the summer.
I was wanting a new cleaner as the previous creepy crawly wouldn’t clean the pool and get stuck on vents. Also trialled more expensive robots and found the cable tangling and need to clean out frequently in practical for me so turned to the MX8. I was a bit worried from reading some reviews but glad to say I have had very few issues with mine. My pool gets a lot of leaves mainly bamboo, long fibrous leaves which on the first use jammed up the drive mechanism. I was at this poin...Read more
Purchased at Pool and Spa Warehouse for $600.00.
1 comment
Fluidra AustraliaZodiac
Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience with us.
Cheers,... Read more
Zodiac MX8Similar opinion? Write a review on ieatwords.com.au!
Would work well if there is no dirt in the pool
Bought this cause my normal Creepy got jammed in corners. The MX 8 didn't get jammed in corners but was almost permanently clogged. Going back to normal Creepy as it's better
Purchased in November 2021 for $200.00.
1 comment
Fluidra AustraliaZodiac
Thank you for providing your feedback and letting us know about this issue, Niel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us... Read more
. Please get in touch with us on 1300 763 021 and we'd be happy to help you out. Cheers, Zodiac Pools AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Ray W.South East Queensland, QLD
Useless around palms, apart from that works ok
I've had it for around 9 months now. I have a few trees nearby including palms. When the palms drop stringy bits the cleaner immediately clogs and doesn't work. I have to pull it out of the pool daily to removed the palm frond stringers. I have had to dissassemble the gearbox 3 times since owning to remove contaminents clogging the internal gears. Do not buy if you have any palm litter falling in your pool. Works great on standard little leaves. Clogs immediately with anything long or stringy. Very disappointing, feel like Zodiac should annotate the limitations correctly. Box should read "Do not use around Palms".
Purchased in April 2021 at Pool and Spa Warehouse Online store for $600.00.
1 comment
Fluidra AustraliaZodiac
Hi Ray,
Thanks for your feedback regarding the annotation of the product limitations, I have passed this onto the product team. If you would like any help with either your current model or help in fi... Read more
nding one that would better match your needs, please email us at [email protected] any time.Similar opinion? Write a review on ieatwords.com.au!
mrdanthemanIllawarra, NSW
- 7 reviews
my pool is so clean!
I once had a barracuda cleaner and it was ok. This cleaner is so much better, it never goes above the waterline, does not miss any areas, it operates on low water pressure and it is silent. I am really happy with it. The only negative is it does not like sand as it causes the gears to jam. We recently got new paving done around the pool and lots of sand got blown into the pool. Now that the sand is removed it works perfectly.
Purchased in October 2021.
1 comment
Fluidra AustraliaZodiac
Thank you for your review of our product, we work hard to ensure that our customers are happy and we appreciate your feedback.
Thanks
Zodiac Pools Australia
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Manual Pool CLeanerSydney, NSW
Rubbish
Bought this last year. Totally useless. It is constantly getting jammed by leaves or anything bigger than a bit of dust. Hardly picks up any debris, absolutely do not waste your money on this.
Purchased in January 2021 at Pool and Spa Warehouse Physical store for $800.00.
4 comments
Customer C.Zodiac
Hi, Sorry to hear about these issues. May I ask if you have spoken to our Customer Care team or would like some assistance? Thanks.
Sure, havent contacted the CC team, theyre not open when I need help. Happy to hear any suggestions.
Customer C.Zodiac
Hi, We are now open from 8.30am to 7pm - Monday to Friday EST. If you would like to provide an email address, I can get the team to email and help you that way if that would be easier? Thanks.
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Find out how Zodiac MX8 compares to other Suction Pool Cleaners
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Scott KSouth East Queensland, QLD
Potential 5 star, reality Junk star..
Just stops.Lucky to have 30hrs of operation. 25k ltr pool,square, pebble crete with straight sides. Mechanically clean, suction set as per recommendations. Bought service kit and installed so the machine is clean of debris, wheels still seem to get stuck.. Needs a pro to look at it. Who in Brisbane fixes these things ?
Purchased in March 2021.
1 comment
Customer C.Zodiac
Hi Scott. Your Unit would be covered under warranty. Our Customer Care team would be able to assist. Please email your details to [email protected] - Thanks.
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Evan VGreater Melbourne (Outer), VIC
Fairly good.
I've had my MX8 for about 4 years now, had no major problems with it and it does a fair job. The only two issues I have with it are that it annoyingly climbs up the side of the pool and pops out of the water and gets air in the system almost constantly. And it gets jammed with larger leaves and debris. Other than that, it works fine. What I really like is the leaf catcher. Judging by what others have said on this forum, long may it last!
Purchased at Best Pool Supplies for $499.00.
1 comment
Fluidra AustraliaZodiac
Thank you for your kind words, we welcome all feedback and are always happy to receive a positive product review. Have a great day!
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deonSydney, NSW
absolute junk should not be on the market
zodiac have yet again released a piece of rubbish product on the market which will constantly break down and cost a fortune at your pool shop to get fixed. my cleaner has now been repaired for the 5 times in and out of warranty and zodiac offer no answer or replacement for such a piece of junk. i have now paid more in repairs than the cleaner itself.
BUYER BEWARE this is another non quality zodiac product released on the market when it should have been scrapped on the design table.
Try and ring zodiac for a question or an answer... thats even worse
Purchased in February 2021 for $595.00.
1 comment
Fluidra AustraliaZodiac
Thank you for providing your feedback and letting us know about this issue, Rowan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with u... Read more
s. Please get in touch with us on 1300 763 021 and we'd be happy to help you out. Cheers, Zodiac Pools AustraliaSimilar opinion? Write a review on ieatwords.com.au!
SRMPenrith
- 2 reviews
Wouldn’t buy again
Not even 4 years old and I’ve had to replace the internals twice already at approx $120 a pop, I’ve also just had to replace the tracks again. When it’s working it’s great, but when it stops it just stops dead.
Purchased in October 2021 for $600.00.
1 comment
Fluidra AustraliaZodiac
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Plea... Read more
se get in touch with us on 1300 763 021 and we'd be happy to help you out. Cheers, Zodiac Pools AustraliaSimilar opinion? Write a review on ieatwords.com.au!
SueTerrigal
- 8 reviews
- 2 likes
Best Pool Cleaner we have had !!
We have had this now for maybe about 4-5 years ( i don't recall exactly when we bought it) it is the best cleaner we have had so far. The pool is the cleanest it has been for years. Occasional sticks will get stuck in it, but that is normal for any cleaner that we have had. The only down side is the tracks wear out every 12-18 months and we have to replace them at a cost of about $50, we have also replaced both motors and bearing etc...but compared to buying a new cleaner its a small price to pay
Purchased in January 2021.
1 comment
Fluidra AustraliaZodiac
Thank you so much for your kind words, Sue. We really appreciate you taking the time out to share your experience with us.
Cheers,... Read more
ZodiacSimilar opinion? Write a review on ieatwords.com.au!
Zodiac MX8 Skimmer connection fix
First of all, this is the best pool vacuum I have ever had. Yes, it does climb slightly out of the water which cleans the water tiles It beats the Great White by Pentair I owned period.
The problem I had with my MX8 is that the skimmer connection does not fit into the skimmer. I called Zodiac but to no avail. So I used the Great White's funnel type attachment which resolved my issue. I did purchase a new adapter.I would re-purchase an MX8 without a second thought.
Purchased in April 2021 at Pinch a Penny for $600.00.
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Find out how Zodiac MX8 compares to other Suction Pool Cleaners
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Do not buy this "cleaner".
This cleaner worked for five seasons in a somewhat satisfactory manner, but this year stopped and stopped cold. No amount of fussing, taking apart twice, replacement of a gearbox on the right side could move this piece of junk. It is completely gone and Zodiac should not be selling this junk to people. I invested over $110 in parts and replacement and it still would not function.
Purchased in April 2021.
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Kurt
- 3 reviews
- 3 likes
It's early days, but great so far.
I've used it now for two weeks and my pool has never looked cleaner. Doesn't miss any areas like previous suction cleaners and cleans around the top perimeter also. Two minor issues, it beached itself a couple of times and got hang up on the centre of a short radius step, but no big deal. All in all it's a very good cleaner for the cost and in conjunction with the cyclonic leaf catcher it makes my maintenance chores a bit easier. The leaves don't clod up the skimmer like before and I can see when it's full. Very happy with it.
Purchased in January 2021 at Pool and Spa Warehouse for $619.00.
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Don't buy one
Had two mx8.. one older modeland one newer model.. when it works its works and move to nice.. but the other 80% of the time u go to strip and clean or throw money to fix it.. my opinion is that less moving parts will be more efficient.. the mx8 has too many moving parts.. and needs to much vacuum to push though if it's too dirty..
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JohnMelbourne
- 2 reviews
- 4 likes
When it works as it is designed to, it is a good cleaner.
Purchased my first MX8 6-7 years ago, but it packed it in within 6 months. To Zodiac's credit, they replaced it without any hassles. Unfortunately, the one they replaced it with also packed it in, just after the warranty period had expired. Luckily, I could replace some parts with the first one that I had to keep it going. I attempted to contacted Zodiac via email to inform them of my disappointment about their cleaner not lasting, but never received any reply. I have since repaired the unit myself with the tune up kits you can purchase on eBay...Read more
for around $110+ at least 3 times and I am now due for another one. Getting to the stage where it would be cheaper to look at other cleaner options that are available. For the price you pay for the cleaner, you would expect it to last a lot longer than it does, before repairs are required.Similar opinion? Write a review on ieatwords.com.au!
Only worked for first day, then parts keep falling off!
Hired a pool guy to set up the machine for me just in case I messed up the connections. The MX8 worked fine for the first day, then second day it stucked in the centre of the pool. Pool him out found out one of the wheel fell apart!
Put them back on placed in the pool again, less than 15min broken again!
1 comment
Customer C.Zodiac
Hi Denny. Sorry to hear this. May I asked if you have called our Customer Care team? We can get this sorted for you. Thanks.
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Questions & Answers
Osrick H.asked
Hi. Why is my 6 month old MX8 so sticky; it move for a few seconds and the stops. It is performing worst than my cheaper creepy which I am using again?
No answers
Ferial Aasked
Hi. So my relatively new (7 months old) MX8 had the tracks coming off constantly. Now the tracks are both on and moving when lifted, but the device doesn’t move on the pool floor. Suction is normal. Anyone know what the problem could be? Thanks in advance..
No answers
carrie p.asked
Our mx9 hoses keep coming lose, not disconnecting tho, causing the unit to stop, any suggestions?
No answers
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Fluidra AustraliaZodiac
Hi Shane, if you'd like to email me at [email protected] I can pass your details to the team and we'll see how we can help? Thanks mate!