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Reviews

2.4

163 reviews
5
(25)
4
(21)
3
(17)
2
(33)
1
(67)
  • Build Quality
    2.9 (17)
  • Value for Money
    2.8 (16)
  • Ease of Use
    3.4 (17)
  • Cleaning & Maintenance
    2.8 (17)
  • Pool Size
    • Average (10)
    • Large (4)
    • Small (3)
  • Noise Level
    4.5 (16)
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Shane

ShaneSouth West, WA

Was ok at the start but now rolls over on its back all the time

published

I bought the mx8 pool cleaner and it keeps falling over on its back every 5 mins, it seems to be when it tries to climb up the wall and it doesn’t matter where I put the weights, it was alright the first couple of months but now all of a sudden it just rolls over on its back all the time



Purchased in October 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
2 comments
Zodiac
Fluidra AustraliaZodiac

Hi Shane, if you'd like to email me at [email protected] I can pass your details to the team and we'll see how we can help? Thanks mate!

Shane
Shane
pvedder

pvedderSouth East Queensland, QLD

  • 12 reviews

Look cool but doesn't work well

published

I have the MX8 version of this and whilst it does sometimes (rarely) clean the pool it mainly falls over on it back and gets caught on the small smooth pool cover at the bottom of the pool. It really doesn't matter where I put the weight on the hose it just wants to lay on its back, so much so it has worn the plastic off the back of it. For the price I would not buy another one. The only good thing was that it would sometimes reach the top of the pool walls. I bought a Pentair Rebel 2 today so will see how it goes. Unless someone gave me a new one I can't see it ever being replaced. Photos available.

Purchased in August 2021 for $500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

Expensive to maintain

published

Had to order tune up kits every year ~$120 to make it work. Zodiac making lot of money selling these as it is always 1 or 2 small plastic gears that get worn off and you have to buy the whole kit. Works well but parts last only a year. Looking for another one now as the scrubber kit costs $100 and fix should have been for $1 ebay or $5 zodiac for plastic gear on top. Its a rip-off.



Purchased in September 2021 at CooWee Pool Renovations for $550.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
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Rowan

RowanHunter Region, NSW

Good cleaner shame it doesn't work

published

I have just purchased mx8 and find that is gets caught on convex corners and the whole unit stops as the sweepers cant move. Doesn't matter what i do it keeps happening.

Purchased in November 2021 at Pool and Spa Warehouse Online store for $449.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Small
Functionality
Small Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
Matt

MattPerth, WA

  • 2 reviews

So far seems to be doing the job well

published

Purchased at Pool and Spa Warehouse for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac

Would work well if there is no dirt in the pool

published

Bought this cause my normal Creepy got jammed in corners. The MX 8 didn't get jammed in corners but was almost permanently clogged. Going back to normal Creepy as it's better

Purchased in November 2021 for $200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
Ray W.

Ray W.South East Queensland, QLD

Useless around palms, apart from that works ok

published

I've had it for around 9 months now. I have a few trees nearby including palms. When the palms drop stringy bits the cleaner immediately clogs and doesn't work. I have to pull it out of the pool daily to removed the palm frond stringers. I have had to dissassemble the gearbox 3 times since owning to remove contaminents clogging the internal gears. Do not buy if you have any palm litter falling in your pool. Works great on standard little leaves. Clogs immediately with anything long or stringy. Very disappointing, feel like Zodiac should annotate the limitations correctly. Box should read "Do not use around Palms".

Purchased in April 2021 at Pool and Spa Warehouse Online store for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
mrdantheman

mrdanthemanIllawarra, NSW

  • 7 reviews

my pool is so clean!

published

I once had a barracuda cleaner and it was ok. This cleaner is so much better, it never goes above the waterline, does not miss any areas, it operates on low water pressure and it is silent. I am really happy with it. The only negative is it does not like sand as it causes the gears to jam. We recently got new paving done around the pool and lots of sand got blown into the pool. Now that the sand is removed it works perfectly.

Purchased in October 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac

Thank you for your review of our product, we work hard to ensure that our customers are happy and we appreciate your feedback.

Thanks
Zodiac Pools Australia

Rubbish

published

Bought this last year. Totally useless. It is constantly getting jammed by leaves or anything bigger than a bit of dust. Hardly picks up any debris, absolutely do not waste your money on this.

Purchased in January 2021 at Pool and Spa Warehouse Physical store for $800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
See all answers
4 comments
Zodiac
Customer C.Zodiac

Hi, Sorry to hear about these issues. May I ask if you have spoken to our Customer Care team or would like some assistance? Thanks.

Sure, havent contacted the CC team, theyre not open when I need help. Happy to hear any suggestions.

Zodiac
Customer C.Zodiac

Hi, We are now open from 8.30am to 7pm - Monday to Friday EST. If you would like to provide an email address, I can get the team to email and help you that way if that would be easier? Thanks.

Suction Pool Cleaners

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Scott K

Scott KSouth East Queensland, QLD

Potential 5 star, reality Junk star..

published

Just stops.Lucky to have 30hrs of operation. 25k ltr pool,square, pebble crete with straight sides. Mechanically clean, suction set as per recommendations. Bought service kit and installed so the machine is clean of debris, wheels still seem to get stuck.. Needs a pro to look at it. Who in Brisbane fixes these things ?

Purchased in March 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Small
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Customer C.Zodiac

Hi Scott. Your Unit would be covered under warranty. Our Customer Care team would be able to assist. Please email your details to [email protected] - Thanks.

Evan V

Evan VGreater Melbourne (Outer), VIC

Fairly good.

published

I've had my MX8 for about 4 years now, had no major problems with it and it does a fair job. The only two issues I have with it are that it annoyingly climbs up the side of the pool and pops out of the water and gets air in the system almost constantly. And it gets jammed with larger leaves and debris. Other than that, it works fine. What I really like is the leaf catcher. Judging by what others have said on this forum, long may it last!

Purchased at Best Pool Supplies for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac

Thank you for your kind words, we welcome all feedback and are always happy to receive a positive product review. Have a great day!

deon

deonSydney, NSW

absolute junk should not be on the market

published

zodiac have yet again released a piece of rubbish product on the market which will constantly break down and cost a fortune at your pool shop to get fixed. my cleaner has now been repaired for the 5 times in and out of warranty and zodiac offer no answer or replacement for such a piece of junk. i have now paid more in repairs than the cleaner itself.
BUYER BEWARE this is another non quality zodiac product released on the market when it should have been scrapped on the design table.
Try and ring zodiac for a question or an answer... thats even worse

Purchased in February 2021 for $595.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
SRM

SRMPenrith

  • 2 reviews

Wouldn’t buy again

published

Not even 4 years old and I’ve had to replace the internals twice already at approx $120 a pop, I’ve also just had to replace the tracks again. When it’s working it’s great, but when it stops it just stops dead.

Purchased in October 2021 for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac
Sue

SueTerrigal

  • 8 reviews
  • 2 likes

Best Pool Cleaner we have had !!

published

We have had this now for maybe about 4-5 years ( i don't recall exactly when we bought it) it is the best cleaner we have had so far. The pool is the cleanest it has been for years. Occasional sticks will get stuck in it, but that is normal for any cleaner that we have had. The only down side is the tracks wear out every 12-18 months and we have to replace them at a cost of about $50, we have also replaced both motors and bearing etc...but compared to buying a new cleaner its a small price to pay

Purchased in January 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
See all answers
1 comment
Zodiac
Fluidra AustraliaZodiac

Zodiac MX8 Skimmer connection fix

published

First of all, this is the best pool vacuum I have ever had. Yes, it does climb slightly out of the water which cleans the water tiles It beats the Great White by Pentair I owned period.
The problem I had with my MX8 is that the skimmer connection does not fit into the skimmer. I called Zodiac but to no avail. So I used the Great White's funnel type attachment which resolved my issue. I did purchase a new adapter.I would re-purchase an MX8 without a second thought.

Purchased in April 2021 at Pinch a Penny for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
See all answers
Suction Pool Cleaners

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Do not buy this "cleaner".

published

This cleaner worked for five seasons in a somewhat satisfactory manner, but this year stopped and stopped cold. No amount of fussing, taking apart twice, replacement of a gearbox on the right side could move this piece of junk. It is completely gone and Zodiac should not be selling this junk to people. I invested over $110 in parts and replacement and it still would not function.

Purchased in April 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Small
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Kurt

Kurt

  • 3 reviews
  • 3 likes

It's early days, but great so far.

published

I've used it now for two weeks and my pool has never looked cleaner. Doesn't miss any areas like previous suction cleaners and cleans around the top perimeter also. Two minor issues, it beached itself a couple of times and got hang up on the centre of a short radius step, but no big deal. All in all it's a very good cleaner for the cost and in conjunction with the cyclonic leaf catcher it makes my maintenance chores a bit easier. The leaves don't clod up the skimmer like before and I can see when it's full. Very happy with it.

Purchased in January 2021 at Pool and Spa Warehouse for $619.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

Don't buy one

published

Had two mx8.. one older modeland one newer model.. when it works its works and move to nice.. but the other 80% of the time u go to strip and clean or throw money to fix it.. my opinion is that less moving parts will be more efficient.. the mx8 has too many moving parts.. and needs to much vacuum to push though if it's too dirty..

Date PurchasedJun 2018
John

JohnMelbourne

  • 2 reviews
  • 4 likes

When it works as it is designed to, it is a good cleaner.

published
Date PurchasedJun 2014

Only worked for first day, then parts keep falling off!

published

Hired a pool guy to set up the machine for me just in case I messed up the connections. The MX8 worked fine for the first day, then second day it stucked in the centre of the pool. Pool him out found out one of the wheel fell apart!
Put them back on placed in the pool again, less than 15min broken again!

Date PurchasedNov 2018
1 comment
Zodiac
Customer C.Zodiac

Hi Denny. Sorry to hear this. May I asked if you have called our Customer Care team? We can get this sorted for you. Thanks.

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Questions & Answers

Osrick H.

Osrick H.asked

Hi. Why is my 6 month old MX8 so sticky; it move for a few seconds and the stops. It is performing worst than my cheaper creepy which I am using again?

No answers
Ferial A

Ferial Aasked

Hi. So my relatively new (7 months old) MX8 had the tracks coming off constantly. Now the tracks are both on and moving when lifted, but the device doesn’t move on the pool floor. Suction is normal. Anyone know what the problem could be? Thanks in advance..

No answers
carrie p.

carrie p.asked

Our mx9 hoses keep coming lose, not disconnecting tho, causing the unit to stop, any suggestions?

No answers

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