Had it repaired under warranty once and second time round apparently it's the way I use it. It leaves black track marks on the transition crop wall to floor. I can't clean them off now the 2 years for warranty has passed last week and now it is my bad luck. Not happy.

I've had one of these pool cleaners for less than 2 years. It's had to be repaired twice under warranty and now the wheel track mount on one side has snapped off making it unrepairable. For the amount of money this cost it is a great disappointment and nobody seems to care. Feeling rather ripped off.

We bought this new MX8 being led to believe 'its the best' and was severely disappointed. Continuously getting stuck because of dirt, small leaves or corners in the pool - who knew there were corners in pools? This led to worn parts which led to replacement under warranty. A year later, being very careful to pick leaves out of the pool by hand - the second one is now useless except for where it circles in the one spot. Never again ZODIAC.

This has to be the worst designed pool cleaner in history. A single gum tree leaf will get caught in the fins, the unit stops working and eventually your whole pool system stops working due to no water flow. This pool cleaner has ruined my pool pump causes it to dry run with no water flow and is costing me fortune to replace the pump. Do not buy this product. You will regret it.

We have owned an MX8 for one year now and we have had it repaired monthly (minimum)! The pool cleaners tracks keep coming off (because the teeth on the tracks wear too fast) and the repairer comes out and puts new rubber tracks on it. However, everytime I call customer service they blame me for example too many leaves (which is untrue). I can't get a replacement as I received it in the package when my pool was built.
The product is faulty and I have reported them to the ACCC.

I have the mx8 suction cleaner for about a year and a half and I am very happy with it so far.
It covers all areas of the pool including up the steps. The mx8 also goes up the sides of the pool and cleans them. It also easy to clean and maintain.

I bought the MX8 in the summer and it was impressive the way it moved around the pool. But when the autumn leaves started falling into the pool I realized that I had bought the wrong cleaner. This cleaner is easily jammed by leaves and frequently stops. I constantly have to take it out of the pool, open it up, and remove a leaf stuck in the rotating fins. I had a Hayward Navigator that worked well for 12 years. I wish now that I had bought a new Navigator instead because it was able to pick up leaves much, much better than the MX8. This is not a barracuda - more like a clown fish.

Looking at the design of this unit, no wonder it doesn't work.
I thought I'd spend the extra money as my 5 year old barracuda was on its last legs.
Pool shop shop won't return it and zodiac say to take it back to the pool shop.
Waste of money.

Bought this Mx8 over a year ago. Would jam up with leaves on a daily basis. When the unit started to run in circles rather than back and front, called Zodic service for advice, the answer was: "Probably the gear on the right side, but we do not give advise how to replace the gear, take it to a local dealer" when I said that I'm a trades man and don't need a dealer to charge me for his time which will be half the unit cost, the final reply was sorry.
No wonder I buy everything from China, no future for people like that to survive in business.
Similar unit in China is $90- as against Zodiac at $590 - with no support, not even paid support.

The manual makes the utility of this cleaner clear, when it states that you should clean the pool before using it.
Even small amounts of debris in the pool will jam the moving parts of the MX8, which stops it from working. Unless the flow is regulated carefully it will climb the walls until it sucks in air.

The first Mx8 we had broke at the hub and the wheel came off. We tried to get it repaired but no one could fix it. This was a loan from a friend - thank goodness they no longer had a pool and didn't need it back. When we went to the pool shop of course they had NEVER heard of that happening ever...it was the top of the range! The second Mx8 had kept doing wheelies and losing its traction belts and we would find it just sitting on the side of the pool floor going nowhere. We kept putting the belts on but now the wheel has snapped off at the hub. This one was bought new in January 2015. I have seen on this site that these issues have happened to others. I wish I had been on this site before forking out the money!

Bought this product for about $400 on May 30, 2014 and it quit working on June 7, 2015. Took it back to where I purchased it and was told it will cost about $100 to repair. This is ridiculous. Why spend that amount of money for a product which lasts one year and a week? Having read the other reviews, this seems to be normal. We have had pools for many years and different vacuums but I have never had one be so faulty at the one year mark. I do not recommend this shoddy Zodiac and will find a more dependable company and product.

Yes, now the other drive has gone. Had the cleaner for about 3 years. Only cost $61 for the new drive, fitted it myself. Now it works like a boss. Adjusted the flow also to get it to climb up the pool walls, it is a good cleaner, not too sure if I would get another.

We have only just purchased the mx8 suction cleaner but we are very happy with it so far. It covers areas of the pool that other cleaners haven't in the past like up the steps. The mx8 also goes up the sides of the pool and cleans them. Very happy so far

Biggest lot of crap do not buy, keeps on breaking and cost a lot of money to repair -will not suggest to any one

Like other reviews, the cleaner worked ok except it wouldn't go up steps which was not a gear issue as I could manually cleanse steps without much trouble. Problem is that the wheels on one side stopped turning so the cleaner simply went round in the same circle on the bottom of the pool. The first time Zodiac replaced it as it was in warranty. Now it is out of warranty but has the same problem but Zodiac not interested in fixing. There is obviously a latent defect in the product. Not good enough for the money I had to pay for it in the first place.

I have had the head replaced twice by Zodiac and the left gear replaced after constant issues with the tracks coming off the wheels, I have also had to replace the tracks myself twice. As the unit is now out of warranty Zodiac don't want to know about it, very disappointed in this unit, it has spent more time getting repaired than in my pool! Anyone thinking of buying one, don't you will be disappointed, on the hunt now for a cleaner that will last and also work! And Zodiac I have all my pressure set as advised by Zodiac every time it was repaired and the unit still broke over and over again.