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Reviews

2.4

163 reviews
5
(25)
4
(21)
3
(17)
2
(33)
1
(67)
  • Build Quality
    2.9 (17)
  • Value for Money
    2.8 (16)
  • Ease of Use
    3.4 (17)
  • Cleaning & Maintenance
    2.8 (17)
  • Pool Size
  • Noise Level
    4.5 (16)
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Reviewer Photos & Videos

Mark

MarkGilbert

  • Verified purchase

Can't believe I fell for this piece of crap buyer beware!!

published

The MX8 is a pile. Not designed well, only works if the pool is clean if there is any debris on the pool floor it stops and constantly has to be cleaned of debris. Buyer beware!!! Buy a Hayward Navigator!!! Want to make everyone aware so they don't make the same mistake I did.



Barracuda ging aroun in cicles

published

My Barracuda MX8 cleaner goes around in circles. In inspecting the unit I found that one side the pad has dislodged from its track. I replace it back on track it works for a while and then dislodges once again. Could you advise how to fix this problem? Could the pads need replacing?
Please inform
Regards
Lucio

1 comment
Zodiac
Customer C.Zodiac
Jamo5

Jamo5Gippsland, VIC

Exactly the same issue

published
1 comment
Zodiac
Customer C.Zodiac
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Terrible cleaner

published

We bought our MX8 in 2013 and it worked great for about a year. It gets stuck on the steps, the pool vents and doesn't have enough power to move. We have had it replaced once already. We have to be home when the cleaner is on to constantly get the blades moving only to have them stop within a few minutes. We have to replace the treads every few months because they wear down. Don't by this cleaner, it's expensive and doesn't work. Very disappointed. I recommended this cleaner to my 2 neighbors and a friend but they didn't purchase it after seeing what I have had do deal with.

Susan
Paso Robles CA

1 comment
Zodiac
Customer C.Zodiac
Mark Courtney

Mark Courtney

  • 2 reviews
  • 1 like

Do not purchase if you live in a leafy area

published

The pool cleaner works fine as long as your pool is clean. Every time it picks up a leaf it clogs up and stops. I live in a area that all our neighbours have tall gum trees. So when the cleaner starts and there is a leaf that has gone to the bottom the cleaner stops. It then has to be manually removed which is a ball when it is winter. So every morning and afternoon I have to go around the top of the pool to remove the leaves prior to them becoming water logged and go to the bottom of the pool. Would not recommend this product at all.

1 comment
Zodiac
Customer C.Zodiac
Jethro.

Jethro.Perth

  • 3 reviews

Zodiac MX8 Good pool cleaner

published

I went from a useless pool shark to a zodiac mx8 and its like night and day. I've had it a year and it hasn't missed a beat. Only issue is that i have some large hibiscus trees around the pool and the leaves from that do get stuck and it stops moving. Rang the LPS and he said to clip off the yellow bracket underneath to reveal a larger intake hole. Did this and now it doesn't get stuck on any leaves at all.

Great cleaner

published

Best cleaner I have ever had. Had mine for over 5 years now. Used the maintenance kit after three years and it was like brand new again. Highly recommend. Never have issues with it getting stuck and for many years had a gum tree near the pool. Also cleans up the walls

1 comment
Zodiac
Customer C.Zodiac

Hi Davojay, thanks for the great review!

George

GeorgeSpanish Fort Alabama

  • Verified purchase

Wheels break from Chasis

published
2 comments
Zodiac
Customer C.Zodiac

Hi George, have you been in touch with the Zodiac Customer Service team directly to discuss your query regarding the warrnaty? Please contact our After Sales team on 1300 763 021 or email [email protected]

George
George
Gabby

GabbyBrisbane

Wish I never got the MX8 pool cleaner

published

Worked fine for first 3 months, I'm out there daily trying to get it working, suction in my pool is great.
I've had the inner parts replaced, they said there was nothing wrong with them but still replaced at 12 mths.
Im nearly at the stage where I just want to empty it, feels that would be easier than trying to get the pool cleaner I paid $899 to work.i

1 comment
Zodiac
Customer C.Zodiac
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Sunny

SunnySydney, NSW

  • 4 reviews

Absolute Lemon

published

Lasted barely for two years. The rubber tracks keep falling off and the tread is nearly smooth as baby's bottom. Sick of checking the rubber belt and putting it back. Have a pool for nearly 25 years. The previous cleaners lasted for more than 10 years. Also gets choked with camellia leaves. Going back to the conventional cleaner for 15% of the price. Surprisingly the product has lasted so long in the markets. Very poor cleaning thus affecting filtering efficiency. Very poor design. Engineers and marketing should take a closer look at their product. My second review.

1 comment
Zodiac
Customer C.Zodiac

do not waste your money

published

I replaced my Heyward Navigator that I had for over 6 yrs with a Zodiac MX8. What a mistake!! Have had it for less than 1 year and it has stopped completely. Had my flow rate checked and it is excellent. Called your Tech (?) support and was told that 2 parts would be sent to me. Have not seen them yet. Warranty will soon run out, and I can't help but wonder if I will be stalled around until warranty expires then I will be out of luck. I would NEVER recommend this cleaner to anyone. Instead of being called a Zodiac MX8 it should be called a Loser MX8

1 comment
Zodiac
Customer C.Zodiac
Darren

DarrenPerth

  • 4 reviews
  • 9 likes

Review after 2 Years

published
2 comments
Zodiac
Customer C.Zodiac
Darren
Darren

MX8 is Brilliant.

published

We borrowed a friends/ clients MX8 for a couple of days to see how it would work in our pool as over the years we have paid someone to come and clean it and that got very costly but i really wanted to do it myself to save the $$$$ but i did not have the time running your own business and all and i went over to do job and i saw her MX8 in the pool and i was wrapped with the way it worked so i asked to borrow it to see how it would go in our pool and i showed my wife and she said lets see how it goes so we did and now we have bought one it saves $$$$ and time so now i can run my business and clean the pool at the same time. I would recommend it to family, friends and not to mention customers. thank you zodiac.

1 comment
Zodiac
Customer C.Zodiac

Hi Carl, awesome to hear that you are happy with your MX8! Thanks for the great review!

Typical problems I suppose

published

Absolute crap. Cannot handle leaves and twigs. Tracks wear out and are expensive to replace.now my upgraded OEM gears have failed. Too many badly manufactured moving parts. Back to my cheaper reliable zodiac pacer. Keep it simple I suppose . the sales guy was all about"the newest the best" blah blah..... It's crap

1 comment
Zodiac
Customer C.Zodiac
  • Verified purchase

Absolute waste of money

published

This item was advertised as the best thing for picking up leaves due to its sweeping action and larger mouth. The truth is that the leaves jam the mechanism and more time is spent pulling it out of the water to clear debris than the item cleaning! The smallest Banksia leaf or twig will clog up the mechanism and I would not buy this again ever! Don't waste your money.

2 comments
Zodiac
Customer C.Zodiac
Allstar234
Allstar234
Suction Pool Cleaners

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What a piece of crap & ZODIAC themselves not much better

published
1 comment
Zodiac
Customer C.Zodiac

Help needed- black rubber keeps falling off

published

Our pool cleaner recommend MX8 has worked without any issues for about a year. Now one of the black rubber as the tracks have fallen off a few times. We put it back & keeping falling off. Do we need to repair this. Your help is appreciated. Thank you Mary

1 comment
Zodiac
Customer C.Zodiac

Best cleaner yet!

published

We have been using this product for some years. Can't understand the reviews given on this site as it is a great cleaner that will even go on the steps of the pool and cleans all the walls. We were forever replacing other brands and products and have loved using this one due to its efficiency and effective cleaning. Our friends are now buying the products because of what they see the cleaner doing in our pool.

1 comment
Zodiac
Customer C.Zodiac

Hi Mezzy, thanks for the gret review! Happy swimming!

What a waste!

published
Camerob

Camerob

  • 2 reviews

Matkings

published

Had it repaired under warranty once and second time round apparently it's the way I use it. It leaves black track marks on the transition crop wall to floor. I can't clean them off now the 2 years for warranty has passed last week and now it is my bad luck. Not happy.

Page 5 of 9
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Questions & Answers

Reinard V.

Reinard V.asked

Morning I noticed that the rotors blades on my MX8 are melting with the blue and white coatings coming off as a sticky mess. My pool is a normal chlorine pool I only use Hth products and my unit is only 8 months old. What do I miss or need to do to prevent this?

No answers
Osrick H.

Osrick H.asked

Hi. Why is my 6 month old MX8 so sticky; it move for a few seconds and the stops. It is performing worst than my cheaper creepy which I am using again?

No answers
Ferial A

Ferial Aasked

Hi. So my relatively new (7 months old) MX8 had the tracks coming off constantly. Now the tracks are both on and moving when lifted, but the device doesn’t move on the pool floor. Suction is normal. Anyone know what the problem could be? Thanks in advance..

2 answers
Shane
Shane

The tracks might have stretched and they need tensioning so it will drive when the suction is on

Ferial A
Ferial A

Thanks, Shane. Can one adjust the tracks, or do I need new ones?

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