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HWT70AW1 (7kg), HWT60AW1 (6kg), HWT80AW1 (8kg)34 questions from our users
Lisa Phillipsasked
We have had oil stains on our clothes for the last month or so and Ive cleaned with vinegar etc and no better. Any suggestions on what to do now. There is no repairer in town and due to Covid I cant get it looked at.
1 answer
Great question, there are a number of ways to remove oils, some oils are synthetic and others are mineral or vegetable here is one for basic engine oil on cotton ( youtube ) https://www.google.com/search?client=safari&rls=en&q=stain+removing+youtube+oil&ie=UTF-8&oe=UTF-8#kpvalbx=_xjKuXpHJJp2R4-EPwPeqkA019. ( best to research the specific oil type problem and ask google the question ) or contact Haier direct 24/7.
Customer Care Centre
24 Hours 7 Days
Haier Appliances
P.O. Box 798
Cleveland
QLD, 4163
Australia
Phone: 1300 729 948
Fax: +61 7 3826 9298
Balie C.asked
Where do I put fabric conditioner on Haier HWT60AW1?
1 answer
There is no fabric softener tray on Haier, you need to buy combination detergent softener ( you can use the remainder of any you have manually )
Paulasked
How do you remove the top cover to clean behind it with soap powder flakes?
2 answers
The fastest way for us to help you is through our Live Chat. Please click on the 'Live Chat' icon at the bottom right hand side of your screen.
Hi Paul as it is a maintenance question please call Haier Customer Care Centre
24 Hours 7 Days
Haier Appliances
P.O. Box 798
Cleveland
QLD, 4163
Australia
Phone: 1300 729 948
Fax: +61 7 3826 9298
Haier HWT60AW1 adjust balance problem inside machine, there are 4 spring loaded adjustable rods . 1 of 4 is a bit loose
Sandraasked
Can I use liquid washing detergent in HWT60AW1?
1 answer
Generally dish washing liquids use sodium laureth sulphates while laundry detergents use other alkyl or allyl sulphonates. ... The essential difference between them is laundry detergent wash the thing that touches your skin but dishwashing detergent washes the thing that touches your food. dish washing liquid is a weaker solution but for a once only so long as it doesn’t irritate your skin you should be fine
Sueasked
Thinking of buying the 8 kg top loader Can I interrupt and just spin a jumper
2 answers
Please click here for the product user manual which explains all the cycles https://www.fisherpaykel.com/vault/pdfs/pdf_usecares/HWT80AW1%20-%20User%20Guide%20-%2020160808.pdf
The fastest way for us to help you is through our Live Chat. Please click on the 'Live Chat' icon at the bottom right hand side of your screen.
Customer Care Centre
24 Hours 7 Days
Haier Appliances
P.O. Box 798
Cleveland
QLD, 4163
Australia
Phone: 1300 729 948
Fax: +61 7 3826 9298
Ronnieasked
Does the machine spray when rinsing? I am using a hose to feed water in manually until laundry is fixed so I have to time it
2 answers
Hi Ronnie, Good Question Not that I am aware of, I know what you mean though. I'd give these guys a call
to check. Post a reply when you find out.
Haier Customer Care Centre
24 Hours 7 Days on 1300 729 948
Haier Appliances
P.O. Box 798
Cleveland
QLD, 4163
Australia
Phone: 1300 729 948
Fax: +61 7 3826 9298
Sorry not sure, As we only had the washing for a week, As I did not like it, It Tangled all the clothes up
Jillasked
Can you just spin dry things without doing full wash cycle
1 answer
Hi Jill check your model washer in your manual, it should dhow how to select spin dry only.
Mark A.asked
How to reset the e3 code
1 answer
E3: The washtub is not spinning. This is due to the washer not being leveledproperly or an overloaded tub. Adjust the leveling legs to balance the washer.Remove some clothing and rearrange the clothes inside the tub. The machinewill start within 10 seconds after being rebalanced
Claire Basked
I want to do a clean of my machine. I have read online that doing a hot wash with some cleaning product will clean it. However I don’t have access to the hot water valve, will the machine heat the water or does it need to be attached to the hot water valve?
2 answers
No the machine does not have a heating element in it. You could fill it with several buckets of hot water from another source/tap, leaving the machine setting on a Cold Setting. Since you have manually filled the machine with Hot Water the first part of your wash will obviously be Hot. To clean the top loader, place 1/2 cup bicarbonate of soda and 2 cups white vinegar in, Let it run as usual it will rinse on a cold cycle. The bicarb and vinegar break down any grease or dirt particles and keep the hoses nice and clean. Hope that helps
Thank you so much! I’ll grab some bicarb from the shops tomorrow.
Carol Butlerasked
Where do you put the fabric softener in the 7kg top loader. Can see where detergent and bleach go but not fabric softener
1 answer
Hi Carol
There is no fabric softener tray in the machine its designed to use a detergent with a built in softener. If you want to use up your existing fabric softener you can mix some in a bottle with detergent & water ( not directly as it will stain ) and put it in at the start of the cycle or pour a some diluted softener (mixed with water) manually during final rinse
...hope that helps.
amran m.asked
This machine trips out the house power circuit whilst spinning. Why is this happening?
1 answer
This is an Earth Leakage Fault going from the machine to your power ( your house circuit trips out because its detecting a a fault and protecting you from electrocution risks ) If its happening in spin cycle it may be overloading the power input causing it to trip, try a no load wash ( test with empty washing machine on a small wash ) and see if it still occurs, Regardless you should contact Haier. https://www.haier.com.au/customer-care/contact-us/. depending how old it is and if its under warranty they will advise the best course of action,
Katey S.asked
Does it have a bottom plate for noise reduction
1 answer
Sorry no idea, But the washing comes out all Tangled up, And comforter melted on top of the bowl, I took it back and got a different band
Robyn K.asked
Where is the fabric dispenser in this washing machine?
4 answers
At top of drum facing long narrow section - pulls out- marked powder dispenser or words to that affect.
Yes that is the powder dispenser however, I was looking for the fabric conditioner dispenser. Thank you for your help.
Dear Robyn K.
I also looking for the farbic softner dispenser.
Did you find out it?
Thank you
jan2282asked
how do I stop clothes from tangling up only had machine for about 2 months
3 answers
I don’t seem to have this problem but I do very gently put the clothes in to start, one by one. Only thing that’s gets caught together is long pyjama pants but only takes a second to unravel.
Hi Jan like the previous answer I'm very careful putting in clothes one at a time. Also I don't put clothes in to the top of the machine. I do however find that queen size sheets do tangle once when I tried to put other clothes in. Hope this helps. Cheers Dee
Hi Dee555 I only put sheets in separate from clothes which still tangle as for clothes any thing with long sleeves or legs get really tangled only bought this machine because I was having trouble bending down to load the front loader, thanks for your reply Jan
Miss M.asked
The on button only works when it wants to... I’m sure it is less than two years old
No answers
Te Huarahi R.asked
I have had my machine for 1 year and it no longer let's me choose the cycle. I dont want to wash with warm water as this costs more to run. What do I do? I have tried turning it off then waiting then On it still just starts with what ever loaf it wants to...
1 answer
Hahahaha tell me about it. Had repair guy come to change a part but didnt fix it. So i told him r u sure its not the button part. I was rite.
So if u unscrew the screews on the top wer the buttons r and lift it like a oven top does... he unscrewd under the buttons an fiddled with it and boom machine g2g. Its not the switchnoard thing on righthand side hahahahaha. Now my spin pump is tired E1 and no drain after rinse and spin cycle sounds like tired an slow and restarting ova n ova. I hate it. Now ots leaking out the new spin pump he replaced after another week later.
Danielleasked
When i press the power button to turn the machine on it's starts a cycle automatically and won't let me pause or change anything. Is there a way to reset the machine so it no longer does this?
2 answers
Same!!!
Hahahaha tell me about it. Had repair guy come to change a part but didnt fix it. So i told him r u sure its not the button part. I was rite.
So if u unscrew the screews on the top wer the buttons r and lift it like a oven top does... he unscrewd under the buttons an fiddled with it and boom machine g2g. Its not the switchnoard thing on righthand side hahahahaha. Now my spin pump is tired E1 and no drain after rinse and spin cycle sounds like tired an slow and restarting ova n ova. I hate it. Now ots leaking out the new spin pump he replaced after another week later.
Andy Pageasked
Having a few balance problems.Where can I download an instruction manual PLEASE?
1 answer
https://www.haier.com.au/products/laundry/washing-machines/?productuid=544FAA1F-0D0E-8CA8-1E6E01DCA81837FB
Go to download>support material at the bottom of the page
Sarah casked
Does it have an internal place for the water, it stopped draining the water out of the machine and I've pulled the drain pipe out and that's fine so thinking it may be something to do with the actual machine inside?
No answers
Julie F.asked
Fabric softener in HWT60AW1
No answers
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