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Poor product only had 2 for about a month now and both wont connect to the wifi
We bought 2 and after a month both of them wont connect to wifi.
We have the app and this doesn't even help with issues that we are having help please.
Purchased in February 2021 at Harvey Norman for $200.00.
- None
1 comment
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Bronwyn
- 2 reviews
Love this lights beautiful colours
It is so effective to get you to sleep with beautiful soft pastel colours. The sound is amazing to wake up to. It took me a short while to set it up and it's a breeze to operate. Definitely improved my sleeping and I wake up feeling totally refreshed.
Purchased in June 2021 at Forty Winks NSW, South Nowra.
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Ben
- 2 reviews
Genuinely great product!
Have never used a sleep tracker in the past, all the brands products integrate well and the app is very easy to use. Really impressed overall, and would highly recommend to anyone interested
Purchased in December 2021.
- None
1 comment
AH B.AH Beard
Hi Ben
Thanks for your review. Its great to hear we are "Improving Life through Better sleep" with out technology products.
Have you checked out our AH Beard Sleep Tips?... Read more
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Find out how A.H. Beard Nox Smart Sleep Light compares to other Sleeping Aids
Know better, choose better.
MichaelSydney
- 3 reviews
- 1 like
Love the multi colour light
Was a little tricky to get going but once up and running, It gives a range of data, temperature, humidity, sound and light readings.
The App is pretty awesome in the way you can set it up like an alarm and wake up to natural light and tweeting birds.
I'm not sure why they wouldn't have made it Bluetooth connected to an iPhone regarding my playlist. That would have been pretty cool.
1 comment
AH B.AH Beard
Hi Michael
Thanks for the feedback, I will pass this to our research team.
Sleep well
Sue@AHBeard
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Questions & Answers
Vj Singhasked
Hi there, how to change time on the smart sleep lamp? Due to the day light saving, i was expecting it would have change automatically. Didn't happed. Vj
1 answer
AH B.AH Beard
Hi Vj
That's unusual. Interesting that happened, my one at home changed however my wife did not. The simple fix is to just unplug from the back of the unit for 15 seconds and plug it back in. It'll show 0000 then should go to the new time. Sometimes this can take a minute. Press any button.
Otherwise, it's going through the entire reconnection process
Let me know how you go.
Kind regards
Customer Care Team.
Markasked
Could you please advise how/where to download via the web a users guide or user manual?
Regards Mark.
1 answer
AH B.AH Beard
Hi Mark
Please find attached.
http://resource.sleepace.com/static/resource/website/en/pdf/sleep_system.pdf
or a Youtube video
https://www.youtube.com/watch?v=71aMSjuS0GU&list=PLcTXoehOSe1YuNFjhLXNCGiYm_EBkc7YI&index=4
The App to load in your phone are either the Sleepace App or Sleep Central App
Hope that helps. Let me know if I can be any further assistance.
Kind regards
Customer Care Team
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AH B.AH Beard
Hi Brenda S
At A.H. Beard, we are committed to improving lives through better sleep, so we are genuinely sorry to hear that you have had a less than ideal experience with our sleep tech. Can you please PM us with more details? We will investigate this and get back to you ASAP. Kind regards Customer Care teamThank you for getting in touch with us about your issue.
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