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LindaSydney Surrounds, NSW
Job not finished
After reading some good reviews - shame they didn't deliver on my place! Still have stains and urine smell - the major reason for cleaning after death of my pet ....... no answer from Michael other than they don't get complaints! Well here is one. AND I had 4 more people waiting on my review before they booked him.
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Joanne WhitfieldSydney, NSW
Finally!
Today was a much better experience, than I’ve had with other carpet cleaning companies. This afternoon I had my carpets cleaned thoroughly by Josh;; he was very professional, polite and punctual. Recommend Josh from Pristine Carpets to get the best job done!
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T CHNGSydney, NSW
- 4 reviews
Average Carpet Cleaning
Average carpet cleaning and service. Should have informed the customer if arriving late for the appointment. Hopefully I can experience better service in the future.
1 comment
michael B.A Pristine Carpet Clean
Our apologies Tong for being 20 minutes late, we will rectify this in the future.
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Will never use this company
I book a groupon deal and carefully read all the condition.
My was only a 2 bedrooms town house. The condition say 12 square meter is class as one room. So I added my join dining room and seating one as two rooms and my two bedrooms as 4. Thinking I buy 4 bedrooms clean.
Technician arrive saw a stair Case up opps it is 3.85 a step I got 16. Great he just charge 61 extra. It is not on the condition on the voucher but written on an email send after the vouchers is brought.
I have email the owner [name removed]. No luck they email back cl...Read more
aiming it is transparent because he follow up with email with the new charges a day before the technician arrive. I agreed with condition and read it carefully prior to purchasing the voucher every house has a stairs. I ended up paying a lot more than calling a honest company. With the voucher I paid heaps more and revieve a gut full as a bonus.1 comment
michael B.A Pristine Carpet Clean
We are a professional co. and try and alieviate, potential issues by clearly stating our Conditions before service
Note, Conditions of Service sent to you by email twice before service ( at 7 days an... Read more
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Vicki M.Sydney
A fantastic job!
I had my carpets and my lounge suite (three seat lounge and two armchairs) cleaned by Pristine Carpets. The lounge which had never been steam cleaned came up beautifully as did the carpets. The carpet cleaner was industrious and efficient. It was a very positive experience.
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Barbara PreeceSydney, NSW
- 2 reviews
Carpet Cleaning
Jay from Pristine came to clean the carpets today, extremely polite and right on time. Would highly recommend. A few of the carpets were old and stained but nevertheless he did an excellent job. The small carpets came up like new. Thank you Pristine Carpets
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david_casaSydney
- 4 reviews
- 3 likes
- Verified customer
Best Carpet Cleaner Company in The Inner West
I would like to provide feedback for Darren, who cleaned our carpets on Thursday 29th March. Darren was extremely professional, who did a fantastic job on cleaning the carpets. Nothing was too much trouble for him & represented your company with excellence. I have no hesitation in recommending A Pristine to anyone.
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Excellent work
Dear Sir
Thank you for the service and your professional well mannered staff Ritchie is a credit to the business with his well mannered and professional approach - again thank you for a well done job!
Sam Rahim
Drummoyne
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VicwaSt Ives
The best carpet cleaner in Sydney
Professional, efficient and thorough in cleaning both my carpets and my in-laws carpets and lounge.
Thoroughly recommend.
Best in Sydney
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What a mess!
I wanted my upholstered furniture to be scotch guarded in my brand new house and instead got left with so much of the solvent all over my dark wooden floors, my new wooden tables, everywhere in my house was sprayed with this stuff, ruined everything, I cant seem to get it off. I would have been better off buying the cans from Bunnings and doing it myself, so so so disappointed. When I called to let them know, I was told he would follow it up and then just a message telling me to use mentholated spirits to clean up the mess - which I cannot do on my furniture or floors will just make it worse.
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MichelleSydney
- Verified customer
Great service
Fast friendly well priced service. Had a bad coffee spill down the stairs. Darren came out the next day and did a great job.
A friend referred A Pristine. She is very happy with them. And I totally agree.
Highly recommend.
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Prompt & Efficient Service
Thanks so much for your promptness in providing your quote & service.
Darren was fantastic & I would highly recommend you going forward.
Thanks again.
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MartineSydney
Excellent service
Great service and very helpful staff who were very informative and efficient. I would highly recommend A Pristine Carpet Clean.
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Jassydney
Efficient and Excellent service
Received service on the same day of service request. Affordable price with excellent and efficient service. Staff were polite, respectful and went above and beyond to help. Would definitely recommend it.
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SimoneL
- 2 reviews
A+ FOR THE TEAM AT A PRISTINE
Hi Michael,
Just a quick note to say thanks for accommodating my booking so quickly. Yet again your services were A+ !
The stains and heavy soiling came out with the additional purchased cleaning solution so I'm really pleased.
Over the 10yrs renting at this apartment I've used A Pristine and it's always been really convenient, hassle free and friendly guys. I'm moving out to a property I now own - I've opted for epoxy resin flooring so no carpet - however I'm sure there'll come a time in the future where I'll need your services again!
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GladesvilleMumSydney, NSW
Would not recommend hiring
I agreed to a special they had, and without being told was charged for 3 rooms when I only had 2 done. Once I was told that price was their minimum, 'they dont work for less'', I said I would have had 3 rooms done if I had known that. The owner then continued to be arrogant and downright rude about the whole experience telling me to 'get a job' and not contact him.
1 comment
michael B.A Pristine Carpet Clean
Yes after stalking me with numerous emails (10 ) and treats of legal action, badmouthing my co. to family, friends and the local school, this person was told not to contact me again. Two rooms were cl... Read more
eaned beautifully for $79 plus gst but we would have done 3 if instructed too.The advertisement was perfectly clear, we completed the job as instructed and were paid after completionSimilar opinion? Write a review on ieatwords.com.au!
Ezza WardSydney
Always a pleasure
As a person who is obsessed with punctuality, I was very imoressed with the guys doing my regular carpet clean through APristine.
I have dealt with Michael on many occasions, and he has always recognized the fact that I require services to be punctual, and thorough.
The guys arrived within minutes of their scheduled time, were exceptionally courteous and understood that I knew exactly what was required.
Not only were the guys meticulous, but also ensured that they advised of any special requirements l
Using APristine means I don't have to search for a carpet cleaner, the rates are excellent but it is the service that sets it apart from others.
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AimeeParramatta
- 9 reviews
Really impressed and highly recommend
Purchased a discount voucher, and it was the best money I've spent. As a tenant I didn't want to spend a lot of money on carpet cleaning, but the carpets were bad when I moved in, and a heap of tradie work in the unit meant lots and lots of tracked marks and stains. The appointment was made for an early start and confirmed in writing, James called me when he was a few minutes away, and was actually a bit early which was great. I didn't have high hopes for most stains to come out, but with a standard clean he managed to get out most of them - in...Read more
cluding some I was sure wouldn't budge! He was very professional and as soon as I got to work I emailed the owner to compliment the service, and messaged my mum and sister and told them both to use these guys if they need their carpets done. I would definitely recommend James and A Pristine Carpet Clean.Similar opinion? Write a review on ieatwords.com.au!
GlenSydney
Very bad! Read the other bad reviews!
It was too quick and they tried to find marks in my carpet to sell their expensive products like grease release... I heard from my friends that they toke more money from them, so I will never take this company again. If you did, check if on their price list other payments were listed as you had to pay. very disappointed!
1 comment
michael B.A Pristine Carpet Clean
Sorry I have no record of working for this customer, and have definately not had any complaint . Feel free to call me if you are a genuine customer and I will resolve your problem
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A great job...
Pristine carpet cleaning were wonderful. Not only did they book me in at short notice, but their guy did a great job. He was polite and professional. There was no mess and no fuss, and the carpets look and feel so much cleaner. A very happy customer.
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michael B.A Pristine Carpet Clean
We have thousands of happy customers, unfortunately despite our best efforts your dog urine stains and smells were left in your carpet until the dog died. I would recommend to all customers to deal with these issues immediately