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Reviews

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Frances

FrancesMetropolitan Adelaide, SA

Amazing!

published

Thank you so much to Pavlos who did an upholstery clean on our lounge suite today. We can not believe it looks as good as new, we are so happy with the result. Fantastic friendly service, thanks again Pavlos and Electrodry.



Franchise UsedAdelaide
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for the great feedback, Frances. We truly appreciate it.

Jim_Ford

Jim_Ford

  • 3 reviews

OK but did not meet our expectations

published

Our carpets were generally in a reasonable condition with some wear marks in the bedrooms. The pre-vacuum could have been a bit more thorough in some areas. We were hoping a number of areas would have come up better than they did. Probably not going to bother with the dry cleaning approach again - good that you can walk on them in a short period of time but overall result fell short of our expectations.



Franchise UsedBrisbane
1 comment
Electrodry
Electrodry C.Electrodry
F.B.

F.B.Perth

  • 2 reviews

Good job but poor customer service

published
1 comment
Electrodry
Electrodry C.Electrodry
Carpet Cleaning Services

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Richard

RichardMid North Coast, NSW

Terrible terrible

published

Did a terrible job.
The job was very very very rushed.
To top it off ripped the couch while cleaning. It’s been the biggest hassle trying to get something done about it. Will never use them again and will let everyone know to to use them. Horrible

Franchise UsedCoffs Harbour
1 comment
Electrodry
Electrodry C.Electrodry

Hi, Richard. Thanks for your feedback. We apologise for the inconvenience caused and will make sure to look into this issue. To help you further kindly message us or email [email protected]

Claudia

ClaudiaIllawarra, NSW

  • 2 reviews

Very happy with results

published

We had a 2 seater sofa and 2 single seaters cleaned. I was very surprised at how clean they came out. One in particular was very dirty and looked almost new after the clean.

Franchise UsedBowral
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for the great feedback, Claudia!

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Amazing service

published

The 2 technicians were early, very professional, friendly and had great customer service skills. I was extremely happy with the job they did on the carpets and it didnt take long

Franchise UsedPort Macquarie
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for the great feedback! We're happy to read that you found our service professional and efficient. We look forward to hearing from you again.

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Gayle

GayleHunter Region, NSW

Very Good

published

The 2 young men were very polite and friendly and did an excellent job cleaning our carpets. They made sure we were completely happy with the cleaning before they finished.

Review collected in partnership with Electrodry

Happy

HappyHunter Region, NSW

great job

published

Great Job friendly man he told us about other services electrodry does. The carpets were very dirty I thought they would not come up well and to my suprise they did

Franchise UsedCentral Coast

Review collected in partnership with Electrodry

  • QLD
  • Verified customer

Carpet cleaning dry within half an hour

published

Efficient and professional service. Worker was very polite and helpful.
The call centre however gave me the wrong time that the carpet cleaner would arrive. Communication issues could be improved by firming up procedures.

Franchise UsedCapalaba

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

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  • WA
  • Verified customer

Great job done carpets looked clean

published

I had a fall and bleed on my bedroom and sitting room, the young man that came and cleaned did an excellent job and the stains were removed and carpets looked great I was very impressed and pleased with Electrodry and there staff.

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Kaysee G.

Kaysee G.Perth, WA

  • WA
  • Verified customer

Carpet cleaning

published

Had our carpets recently cleaned due to a death of a beloved pet. The care and compassion shown by the whole company from booking all the way to the service was outstanding. The advice and knowledge of the team member was great and also left us knowing alot more about their serviced they offer that we didn't know.
Highly rated and will definitely be using them when required again.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Cath

CathThe Mallee, VIC

  • VIC
  • Verified customer

Very happy customer!

published

Submitted a enquiry online and got a call within hours, booked an appointment very easily over the phone and staff member turned up on time. We’re very professional and explained everything and answered all my questions, left my two mattresses and couch looking like brand new, very happy and will use again! Thanks so much!

Franchise UsedMildura

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Le-Boof

Le-BoofLaunceston, TAS

  • 5 reviews

Rip offs and Liars

published

I paid to have my carpets cleaned at $159 for 3 rooms+hall. Got slugged an extra $50 for sanitizing when I never asked for it. I rang Electrodry and whilst on the phone the secretary rang guy whom did job. He claimed I asked for big stain to be sanitized. I said it was a Lie that all I asked for was the carpet to be cleaned. Even then he did a half baked job in the other rooms. Going to Consumer Affairs / Small Claims Tribunal sick of companies doing what they please and to whom with no comeback or accountability especially to pensioners.

Franchise UsedLaunceston
1 comment
Electrodry
Electrodry C.Electrodry
  • VIC
  • Verified customer

Excellent Job

published

Our experience with Electrodry was great, talking us through the process which led to great communication. There was no hurry on their part to finish the job. We would use them again

Franchise UsedBendigo

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Ian

IanHunter Region, NSW

He came, he saw, he cleaned!

published

The technician was on time, outlined the process, provided me with options and completed a very satisfactory job without mess, time-wasting or unnecessary sales pitching! He packed his gear up efficiently and I was left with very clean rugs, more than happy with the service!

Franchise UsedMaitland

Review collected in partnership with Electrodry

Carpet Cleaning Services

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  • VIC
  • Verified customer

Carpet Cleaning

published

Joe from Electrodry was excellent with attitude and Carpet came up great and would recommend your Company to any person looking for Carpet Cleaning.He was also very Helpful with any problem we had with Stains.

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Rosemary

RosemaryCentral West, NSW

Perfection

published

Customer service outstanding well mannered and customer focused.
Value for money. Carpet cleaning brought back to life. Old carpet smelly stains dirty and it was amazing the job was done like new. Highly recommended

Franchise UsedBathurst

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

GEOFF BERIMAN

GEOFF BERIMANGreater Melbourne (Metropolitan), VIC

  • VIC
  • Verified customer

Perfect job

published

Had my Natuzi suede lounge suite cleaned it is 20 years old and had never been cleaned before Electrodry were very professional explained clearly the risks involved but did a wonderful job the suite came up like brand new I I would certainly recommend Electrodry

Franchise UsedBendigo

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

elizabeth wadsworth

elizabeth wadsworthFisher 2611, ACT

carpet cleaning

published

Not good at all ! The guy was nice enough but he couldn’t clean the edges of the carpet as the machine couldn’t get to the edges! Total waste of money ! I choose Morgan’s any day

2 comments
Electrodry
Electrodry C.Electrodry

Hi, Elizabeth. Thanks for your feedback. We apologise for the inconvenience caused . We can assure you this is an isolated case and we will make sure to look into this for you straightaway.

Chris

ChrisSouth West, WA

  • WA
  • Verified customer

Happy customer!

published

I was very happy and impressed with both the service and cleaning of my carpet. This was the first time I used Electrodry to clean my carpet and I would definitely recommend them.

Franchise UsedBusselton

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Johanna B

Johanna Basked

WA

Had my Split system aircon cleaned a couple of weeks ago, only just started to use it today as it was a hot one in Perth, but noticed it was leaking from the inside unit, is this normal after cleaning ?

No answers
Deb D

Deb Dasked

VIC

I had my air conditioner cleaned recently and last night it started leaking water, all over my couch
Why did this happen
It has not happened for years
It started dripping not long after I moved in but then a technician altered the fan
After cleaning the air conditioner is really cold, running great and this happened

1 answer
Johanna B
Johanna B

This has just happened to me, did you find out if this is a normal thing to happen ?

steve

steveasked

is electrodry in gladstone and rockhampton

No answers

Get an answer from our members and Electrodry representatives

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