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Reviews

2.0

42 reviews
5
(9)
4
(1)
3
(0)
2
(3)
1
(29)
  • Build Quality
    2.2 (37)
  • Value for Money
    2.1 (39)
  • Recording Quality
    2.3 (33)
  • Software
    2.1 (36)
  • Reliability
    2.1 (38)
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Best One

published

I m using RealTv from last four years, currently using Hybrid 2, satisfied with video quality and services and easy to use. I will recommend to go with RealTv hybrid 2 .

Purchased in February 2021 for A$425.00.

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The reviewer stated that an incentive was offered for this review

This is perfect.

published

Hi
M using Real TV from last 5 years, it's going 99% better without freeze issue if your speed is more than 5mbps. Nwdays i upgraded to Hybrid-2 and it have new features with rewind live channels and many more. VOD is also upto date . Pic quality is HD(1080).

Purchased in March 2021 at Indian grocery store for A$420.00.

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Tirath S.

Tirath S.Greater Melbourne (Outer), VIC

Service rating

published

Excellent service satisfie with service never have issue from last 5 years highly recommended its very easy interface top class picture quality very good features add in real tv hybrid 2

Purchased in January 2021 at The Little Hen Organic Grocery for A$400.00.

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The reviewer stated that an incentive was offered for this review

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Amoldeep S.

Amoldeep S.Perth, WA

Stable iptv service

published

Real tv customer since 6 years ( did 2 upgrades)
Currently using Hybrid 2
They are providing great service, Good quality channels, movies, web series
Very happy with service
Full family Entertainment

Purchased in June 2021 at Realtvbox.com for A$425.00.

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Highly recommended.

published

Using it for last 6 years and upgraded it every time when required. Great value for money, full entertainment, never had any trouble, great picture quality. Highly recommended. Best iptv ever.

Purchased in January 2021 for A$425.00.

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Its perfect for entertainment.

published

Good HD quality. Its perfect for entertainment. Can't leave without this.its perfect for all age group people like watch live news, movies and other Favorite channel too.
I highly prefer 5 star

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Sharma

SharmaGreater Melbourne (Outer), VIC

It’s best

published

I replaced my current box with Hybrid 2 real tv. I will recommend every one to go with Real Tv hybrid 2 box. Lot of fun for everyone especially kids

Purchased in March 2021.

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Muhammad C.

Muhammad C.Sydney, NSW

Best iptv service

published

Using real tv box from last 5 years, currently using Hybrid 2
Very happy with the performance, lots of movies in VOD
good Quality channels, Spl web Series section
Dual wifi option on Hybrid 2

Purchased in February 2021 for A$425.00.

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binish

binishAlice springs

  • 5 reviews

issues with the box not turning on fist instance

published

I am having issues with the new hybrid box for a while and i have contacted their customer service number of times. But the reply and resolution was not logical. They did not replaced my box and they told me i had issues with internet. But it is wrong. It is working ok now but still not turning on in first instance. Not Happy

Purchased in September 2021 for A$100.00.

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Rav S.

Rav S.Sydney, NSW

Terrible Customer Service

published

Real TV Hybrid 2 box, I purchased for my old mother who is cooped up in her home and now the box is buffering and picture is freezing, I contacted RealTV support and I was told it was an issue with my internet, I contacted my internet provider and checked the speed etc, no issues with the internet as other apps are working ie, Netflix, so then I tested it with mobile internet and same issue, picture freezing. I asked RealTV again they said to do the same testing that I went through with the their Tech Support in the first place, no resolution as yet and been given the run around, I will need to contact my Card company and ask way I can get my money back as there is no customer service.

Purchased in September 2021 for A$280.00.

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The reviewer stated that an incentive was offered for this review

Santokh

SantokhSydney, NSW

  • 5 reviews

Video constantly buffering and lots of stream errors

published

I am a Real TV subscriber in Sydney Australia. Since the past two months the video quality has been awful. The video is buffering and I am getting a lot of stream errors. I contacted their Online support many times and I always am told that it is a problem with my Internet connection and I should contact my service provider. I pointed out that I have fibre connection to the house and am connected via ethernet cable and all other streaming services such as Netflix, Amazon Prime and Kayo are working fine. I also sent them the speed test reports (ITR). Finally Real TV has admitted that there is an issue that they have to sort out with their ISP providers and they are fixing it. Till now no update on when this will be fixed

Santokh Randhawa

Purchased in September 2021 at Udaya Supermarkets Physical store for A$450.00.

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rahul sharma

rahul sharmaSydney, NSW

terible service. doesn’t even work with 100 mbps nbn plan

published

it is a terrible waste of money. the box is always lagging even with 100 mbps nbn plan. support doesn’t respond and hsve no solution to the issue. recommendation not worth it .

Purchased in January 2021.

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Sud

SudSydney, NSW

Absolute garbage

published

Piece of garbage, doesn't work. Horrible service. They always keep blaming the internet service provider. If you cant give a good product and service please shut your business, dont cheat people.

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OracleKS

OracleKSMetropolitan Adelaide, SA

A Piece of Garbage that doesnt work!

published

Please be aware of this scam of a company! Their customer service is horrible and the product doesnt work!
They have no refund policy so basically you get scammed for a useless crap of a device!
Stay AWAY is my advise.

Purchased in February 2021 for A$380.00.

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Crap product!! Please don’t waste your money.

published

Crap customer service. Poor quality product. Always buffering and no solution provided by customer service. My internet speed are triple and still freezing.

Strictly please do not buy. Waste of money.

Purchased in December 2021 at Forestlake for A$425.00.

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Real TV Box

published

Very poor service. The answers they provide is not logical, difficult to understand what they are saying. Paid $180 renewal and it always freezes. My internet on NBN is fast and hooked up the box with ethernet connection so why is it still freezing?

Purchased in October 2021.

Build Quality
Value for Money

Don’t buy

published

I am so frustrated to using this from last 1 year. This is terrible. Please don’t buy. It’s always buffering. Customer service is so poor. Don’t waste your money and time. Beware guys.

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One of the worse tv box in the market.

published

Bought real tv hybrid few months ago and the trouble started from the first week.
Most of the channels are freezing.
I contacted support team, and found that thay have even worse customer service.
Every time you make a complain regarding box they will say it's internet problem.
The item has a 1 year warrenty, but they don't want to take the box back and check if the box itself is faulty.
Lost $400.
Very sad

Purchased in April 2021 for A$400.00.

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bhagat

bhagatGreater Melbourne (Inner), VIC

At least a best Iptv box in the market

published

With Hybrid-2 box, you always get best contents especially from India Pakistan and other countries. Easy to connect. Available all places in Australia. Quality wise is very box because I have tried other boxes as well but so far Hybrid-2 is best for my family. I love watching live sports on Hybrid-2.

Purchased in January 2021 for A$400.00.

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Rav

RavSydney, NSW

Horrible experiance and Bad Customer Service

published

I bought Real hybrid in Mar 2018, since then it has very bad performance. Always stop and play in slow motion. I have NBN connection wihc is more than 40mbps but still does not work. Sent email to customer service and they took long time to respond, every time same answer to disconnet the plug and back in. I called so many time bit problem nver fixed. very very bad service. Never buy Real TV box.

Purchased in March 2021 for A$380.00.

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Questions & Answers

Sima M.

Sima M.asked

My realtvbox hybrid is not responding to remote control. ..what can I do now.? SUHD hybrid. ..Model no..THD603QC T2. MAC 00226D0B1377...S/N ..THD603QCT2RT011600792..Please solve the problem.

2 answers
Vikas
Vikas

Hello sima. Please call me on [number removed] and I can help you.
I have accesorries, recharges and software updates as well.
Thanks

bhagat
bhagat

0490365322 is the best number to contact if you have any problem or you want to purchase the recharges and boxes

Joydeep G.

Joydeep G.asked

It’s not as good as real tv hybrid.
Real tv hybrid was better

2 answers
Vikas
Vikas

May be there is a need of software update which only takes 1 minute. [number removed] you can call me on this and I can help you to update

Neha B.
Neha B.

So many reviews and only one reply either customers are free or the service providers are too busy to reply... Worst experience, even changed the internet connection for this but it was the real Tv which was not working.. Never recommend it to anybody

Daniel J.

Daniel J.asked

One of the worst that you spent money on

No answers

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