I’ve been looking for the right light smallish semi off-road affordable caravan with an en-suite.

Thought I’d found it in the Avan Jensen, a great looking van with a great layout and a great price, until I read the Avan reviews....

Unfortunatley been down the track before with other caravan manufacturers and their so called warranties, I’ve had the water leaks, rediculously bad wiring, aircond not bolted down and nearly falling off etc, not to mention incorrect Tare weights (your over Weight before you put anything in it) etc. The indus...Read more

We purchased a new Francis HT Adventure pack from A'van Morisset in October 2017. Since then we have done a couple of "shake down" local trips, leading up to our recent big trip. We have just come back from an 6000 km trip from Lake Macquarie to Longreach, Winton, Hughenden, Charters Towers, Townsville and down the coast to Yeppoon where we stayed for a few days before coming home via Goondawindi, Warialda, Inverell and One Mile Beach, Nelson Bay, where we stopped for a few nights before coming home.
The van has had a a couple of niggling iss...Read more

We purchased an Avan from the Port Macquarie Caravan and Camping Show, we have had various problems, windows not closing, air conditioner noisy, doors not fitting, and screen around microwave has broken in half, door to bathroom was not fitted at all, ensuite cupboards were not aligned, the upholstery had to be resewn by us as it was coming apart at the seam, also leaking water tank. Some of these things were fixed by the Avan site, but it is an hour drive there and back as well as fuel, none of which has been reimbursed to us. So all in all ...Read more

We have been very disappointed with our Owen Limited. The light well over the bed has leaked badly twice. Had to be temporarily patched in the middle of the night both times. Had a gas leak near stove and campers could smell when walking past. As previously stated by others, after sales service is terrible. Shower door has fallen down a couple of times. We also had the trapping holding up our water tank and my hubby had to make another set of straps using stronger metal and 4 bolts instead of 2. We rely on lots of longer screws with glue...Read more

Purchased from Avan Penrith Oct 2016. Great van. Mediocre customer service.
The 19' Nathan is extremely well appointed with modern high gloss interior trim & finish that looks superb.
Adventure pack allows dirt touring & off grid free camping. Just completed 5,000km trip to Longreach and van performed perfectly. I completed some minor repairs along the way and when back home which were mainly loose screws and fasteners resulting from poor workmanship & quality control. If you overlook these minor issues which were easier for me to fi...Read more

I have posted two review's since we purchased a new HT560 just over two years ago. The reason for the third is to inform owners or buyers of how it has performed. The loosening of screws etc internally continues however we have had a major disaster when the straps holding the front 95 litre water tank failed and the tank dropped taking out the connections. The tank was destroyed and a fair amount of hoses also. The water level sender was also damaged .Looking at why the straps failed it became apparent that the tank is basically held up by 4 ha...Read more

Purchased in 2014. A wonderful caravan to tow and to live in for 3 months, as we did whilst touring WA. Took off the ensuite door, too heavy and replaced it with a light curtain - does the job wonderfully. The Frances shows no inclination to sway whilst towing. One problem has been the waste plumbing - because the shower drain is so low, the kitchen sink empties into the shower, not good for hygiene. Told Avan about it and they put a one-way valve into the shower waste pipe, but it still lets the kitchen sink waste water into the shower. The ...Read more

After purchasing a new jack in 2010 i haven't had anything but trouble with this very poorly built caravan. Owning an A liner previously and finding it a well built and functional van. Believing that the Jack would be of the same quality. Wrong, on late delivery there were fault after fault ie leaking plumbing breaking plastic table tensioner bolts. Dometic rubbish appliances. Draws so poorly constructed they fall of runners etc. After speaking to the Quality Control Officer i can understand why these substandard vehicles are being produced. I...Read more

We collected our new Frances Avan from the Penrith Avan franchise in mid Dec. 2015.
It was missing the oven, tv, radio cutout and outdoor table. The plywood under mattress sheets were covered with dirty footprints and the ensuite sliding door was not properly fixed. This is our first caravan so we were assisted with the coupling between car and van which almost came undone, hanging by full extent of chain on way home after turning a corner. The pin holding the tow hitch to the car had not been put in. The wiring polarity for the stability cont...Read more

Where do I start??!!! I ordered a new A'van Aspire 617 at the Melbourne Show in March 2016 through the Melbourne Supercentre sales team. As advertised the van came with a good specification and everything I needed and I was told 3 month delivery time hopefully at the end of June. I was really pleased as I wanted to buy a locally made van and support the Australian Caravan Industry
2 weeks after the show and putting my deposit down I was told that it did not come with the same chassis as advertised (adventure/semi offroad) and it would cost me ...Read more