Had my avan owen for 3 years now and have towed it around most of Australia tows great has plenty of storage and great fridge and i have full stove apart from the normal maintainence no problems at all

Bought this van as we thought it was value for money. Comfortable and easy to tow. TV antenna was incorrectly fitted to the booster, no reception, electrician found three different wires joined and replaced with one. Water pressure poor. Blew the hot water cylinder, what a job to remove and replace, van was built around it. Water coming up in shower was fixed by replacing outlet with a bigger pipe. Toilet pipe also came off and flooded the van. Fly screens hard to clean and now windows take a bit to keep open. Removed awning as was too flimsy to carry the weight of an annexe, but apart from no help from the manufacturers, we still love our van.

Quality control non existant. Numerous problems. Although manufacturer still agreed to warranty work when van 3 years old 3 years of continuing problems forced me to sell van at big loss. As I spoke to fellow travellers it seems any Avan owner experienced simmilar problems. Last owner i spoke to had van only six months old and had it for sale due to problems with van and dealer. The van towed well, looked good but if only Avan built vans to the quality the manufacturer beliefs they are.

De-laminating inside next to fridge. Had to replace all drawer runners. Emptying sink fills shower recess. Vanity came adrift. Edging came off locker doors and cupboard doors. Pressure reducing valve froze. Cupboard door push locks were ALL replaced. NO local dealer in WA, so have to rely on Melbourne. That's a whole other story.

Few initial problems. Wiring on fridge faulty. Water connection to rear of Toilet faulty. When town water connected fitting come adrift. Van floor covered in water. When sink is drained of water the toilet floor is covered with sink water. I have fixed these problems with a few minor adjustments. Workmanship is not up to scratch.

bought a new Owen late December. In the shake down electric hot water doesn't work, struts on bed fell off and draw slides all came away. The van tows well and is well laid out just a shame the lack of attention to detail and poor workmanship lets it down badly. For the sake of a few more screws and some liquid nails and a quality control department these vans would be exceptional value. Off to Bunnings to buy a range of screws, battery drill and several tubes of liquid nails.

Ordered Oct 2013. Deposit paid. Contract delivery time, April May 2014. Rang and enquired about delivery. Told June. Rang again, told July. Rang again, told August. Eventually they rang (First time) an we picked it up late August. Only excuse was supply problems. Overall van is very good. I have fixed all the warranty jobs myself as I never want to see them or listen to their lies again. Air conditioner sounds like a jumbo landing on the roof.