Accent Blinds (page 3 of 9)

The total experience was seem less. We received a measure and quote providing multiple options. At no time did we feel any pressure to proceed. Once we decided timelines were clearly mapped out and once ready the installation process was easy.

Doug was professional and extremely helpful. He stayed involved from measurements to installation. Julie was helpful with payments and organizing installation times and dates. A very easy process by both Julie and Doug. Thank you

Always come fast for first measure, blind took a couple of extra weeks on what they originally advised, but came quickly for easy install. Have used Accent before in other houses and will probably use them again.

My new shutters are just lovely. I am so very happy with them.
Most of all, I want to acknowledge Ian, the salesman, Kayley at the store and Andrew the installer.

The quality is good but the after sales is poor, they will not come out to see the problems, they make poor statements on photos sent in with the problems, unless you still have money to pay is the only way to make them fix the problem, they will not send you information on the awning gear box which is leaking, and I had to go to the fabric supplier for them to come out, they want the money but very poor service, and they like to blame you for incorrect size and install, I would not recommend them to any of my friends, and its a shame due to all my windows were installed by Accent, the management is not doing the right thing.

I have been a repeat customer of Accent for 5 years now.

Most recently I had them install roller blinds in my bedrooms and a living room shutter.

I’ve always found their prices to be the most competitive, the products to be top quality and the showroom staff and installer to be prompt, efficient and friendly.

Accent Invoice: 49754.C
Damian Were

Our blinds were installed today, August 27th, and the installer was here right at the time he was booked to come. He was very efficient and polite. This is the second time Accent Blinds have installed block out roller blinds in our home (one installation was some years ago) and each time they have been efficient and we have found your blinds to be just what we need and at a price that we, as pensioners, can afford. Thank you to Ian who quoted on the blinds for us, the politeness of the office staff and the great job done by the installer. Thank you, Marilyn Donn

We had our blinds installed in Feb 1919. The money was paid to AAH Pty Ltd. Our Quote number is 67563.A. One blind motor was faulty and it took months to get them out to fix it. We now have one blind that has come out of its track. An amount of $110 was paid 2 weeks ago to get a serviceman out to repair it. I have phoned a week ago to find out how long it will take to get it repaired and was told they do not have a serviceman in our area. When they do we will be notified when he is coming. How long is a piece of string. We are still waiting. Not a happy customer. The woman on the phone was extremely rude and not helpful at all.

Our new curtains and roller blinds look great! They give the room a modern fresh look. Accent Blinds were provided a professional service from initial quote through to installation. Highly recommended!

We had our windows done 6 years ago by you guys and was very satisfied with the service then so we decided to do a couple more windows and doors the installer was prompt and efficient would recommend you guys to anyone ..

From start to finish all staff were excellent in their field of work, from quote, measure and installation. I have always used Accent blinds and have always been happy with price, quality and service. Would highly recommend

My blinds from Accent are exactly what I needed. They were by far the most affordable, yet highest quality. Extremely impressed and will order from Accent in the future.Thank you.

The quote, measure, installation and staff were all professional in their work. It all happened on time and without a hitch. The service was excellent and would use accent again.

I have used all the major blind companies and Accent twice. They are the only company who have done what they have said. Smooth and efficient. No problems with installation.
Will definitely, recommend and use again.

Besides the waiting, the installation was perfect. Curtains were streamline and made the house very cosy. Definitely recommend asking Accent for a quote. You’ll be surprised. There are many choices to choose from.

The shutters I had installed are beautifully made, and their installers spent a lot of time attending to the finer details to ensure an exceptional finish. Very professional, courteous service and an exceptional finished product!

Very happy with our new awnings. They were installed quickly and efficiently. Great communication from start to finish. Really happy with the result, the colors match so well with our house.

Our quote was done promptly, as was the follow-up measure. Our order was delivered in two stages as the blinds were ready more quickly than the shutters which were imported. The shutters fitted perfectly and all the products are excellent in style and quality. The installation was process went very smoothly. Thank you Accent Blinds, I would definitely order through you again.

I am very happy with the product and cannot fault the service. I had the same blinds installed in the other part of my house previously and rushed to do the rest as I was so pleased with the result.

What an awsome job accent blinds have done in making our grey vertical blinds and a huge Thank you to Andrew whom installed them. Accent blinds are very highly recommended as our original blinds in the house are 20yrs old and in were in good workinging order and purchased also from accent blinds and reason for changing them was to update our color scheme through the house. Highly recommended.

We were very satisfied with the service and product supplied. We had a small shutter installed a few months ago and recently we had 2 large ones installed in our living room and bedroom. We are looking forward to ordering more shutters for the other rooms. The entire process was really easy. When we received the quote we were given great advice on which windows we should put shutters or blinds. The installer was amazing in coming up with solutions to work around obstacles. We are very happy with the results. Thank you!

From initial contact to installation, Accent Blinds have been thorough, professional and a delight to deal with. They kept me informed of progress and I would recommend them without hesitation.

Returning customers. We installed sun blocking cassette rollers. Fantastic service from the office, the quoter and the installer. The cassette roller is excellent and works exactly as promoted. Ongoing satisfaction.

The installer was very helpful and very nice and explained how to work the roller blinds and asked if I wanted them to work together or separate. The salesman was also very friendly and offered advice.

No after sale service, contacted store and was advised they would phone back. After 2 days not receiving a phone call I phoned again and was advised there was no record of my previous phone call. Someone did eventually phone back and I was told there was new owners and Accent would not service products installed by precious owner. New owner bought the coy and the product therefore should be servicing their product.
Very dissatisfied no service provided.

We found the process very smooth and easy from start. Our blinds actually arrived earlier than expected.
We reported a flaw on one blind and the problem was rectified without issue.

We had 2 Venetians Blinds installed, replacing old ones. We have always used Accent Blinds for all our window dressings, they are very helpful. Price on point. Quality is excellent. Wouldn’t hesitate to recommend.

I selected Accent shutters after a recommendation and viewing the same product from friends. The shutters look and work well. The service from the salesman and installer was very personable and most importantly very professional. Love the job well done!

Ordered both panel glide and roller blinds. Ian, the sales consultant, was very knowledgeable and friendly. Blinds arrived in two weeks. The installer did a great job, and the finished products look fabulous. The blinds are great quality, were a good price and we are very satisfied.

We have just had some venetian blinds installed in our bathroom/toilets. We are extremely happy with the product and service we have received from Accent at Wallsend right from the inital phone call to get a quote through to the installation. Everyone we dealt with were friendly and helpful. We had 3 quotes and they were the cheapest but quality is great - highly recommended.

Customer service is too busy to help when their product is faulty. Horrible service and a horrible product. Second rate business importing bad products from china. I would steer clear of this business

I have just purchased and have had installed roller blinds in my living room. I chose Accent as two years ago I had fantastic Accent panel glides installed in my bedrooms. I love the quality of your products and Jeff, the salesperson and Dave, the installer are excellent representatives of your company.

I really love my shutters they make the house look so modern. The price was amazing i really did not expect to be paying anything under ten grand for these but now have 3 huge windows at the front of the house plus 3 other Bedrooms, Kitchen & big window at the end of the hallway with Shutters also 4 Roller Blinds on a couple of glass doors at the rear of my house. I just want to say thanks Accent Blinds for the service of the ladys in the office, Ian who gave us a great price & to the guys who installed everything for us.

I am extremely happy with my bedroom shutters which was installed by a lovely man named Dave from Newcastle Branch. Jeff the salesman was also prompt with his quote. The only problem was I did have to wait 11 weeks but the office staff did keep me up to date with the delay reasons.

They are the worst company I have ever met. No customer service, the lady un the phone is so rude, they are really bad on timing, they don’t do any of their promises, the blind is low quality, it is about 4 month they are fixing their mistakes on the blinds on our unit, cutting, changing &... resizing.
I don’t understand how the do lots of advertising on the radio. We are tired of them. Accent Blind is the worst.