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Jean-Paul P.Darling Downs, QLD
Great service and information.
Spoke to Ash. Very well spoken and answered all my questions and gave me all of the information I needed. Thankyou for your professionalism and advice. Definitely happy to use this service!
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I was lucky enough to deal with Ashford, and he was outstanding he was able to answer all my questions and was helpful.
Ashford helped sign me up and explained everything to do with Access Pay to me.
I found the whole process very easy due to Ash. I will be recommending this service
Thank you
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EmilyGreater Melbourne (Metropolitan), VIC
Amazing customer service
Ash explained everything clearly and in detail. He kept things clear and concise. He was able to have everything explained and my account set up in less than 30 mins. He was very helpful!
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Happy customer
Very good custoer services. i called staff his name Ashford (ASH) he helped me till i finshed what i want. He has a good morals and elegant style in dealing with the customer and made me very happy
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Phone call for information and support regarding decisions with salary packaging.
Your staff member was very helpful, informative and patient - making sure I understood the information and processes. The staff member's attitude and demeanor created a pleasant and helpful customer service experience.
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AndrewPerth, WA
Great Service
Ashford was extremely helpful, top bloke and everything explained in detail and I was very pleased with the process. It isn’t easy to understand but he was very patient and easy to understand
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Sarah TGreater Melbourne (Inner), VIC
Excellent Customer Service
What a pleasure to be assisted by Carolyn, I am so thankful! She was patient, informative, efficient, and professional. Thanks Carolyn, superstar customer service! You've made my day. Wishing you all the best.
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Jon DachsWide Bay-Burnett, QLD
Extremely helpful and efficient
This is one of the best customer service experiences that I have had in my life - an incredibly patient, efficient and thorough person with excellent manner - I'm sorry that I forgot her name - please pass on my personal thanks if you are able to work out who it was
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Mimi Dewalheyns
- 3 reviews
Efficient service!
Shawn helped me on this occasion and was besides friendly, very efficient and clear in his dealings with me. He listened carefully to the issue and resolved what was outstanding. Looking forward dealing with Shawn again in future !
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Daniel NDarwin, NT
Luke is an A grade talent
We've all had customer service in many components of our lives but who often experiences A grade customer support that gives you a breath of fresh air?
Luke from the team was amazing. Went above and beyond and that's all I can ask for.
Well done.
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Great customer service
I just started in my new job and have never used salary packaging. Gina Djikic was very professional and friendly in explaining what it all means and what will work for me based on my own personal circumstances. She took the time to explain everything to me really well. Overall it was a great experience and I felt confident as she seemed to be quite versed with the content.
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Helpful Customer service
Shawn malik is really helpful, made the adjustments and sent the confirmations while I was on phone.
5 stars to you, much appreciated. Been using this far few years and can say service has improved a lot.
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Janet WalkerSydney, NSW
Excellent service
Shawn Malik was extremely professional and had a lot of knowledge and was most patient and explain things in way that it could be understood. He emailed forms as promised directly after our telephone conversation finished. I was very impressed.
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Paul from WAPerth, WA
Excellent customer service
After a short wait time I spoke to Shawn regarding a change to my salary packaging account. He dealt with my issue efficiently and professionally, whilst still being human and sympathetic to my case. Excellent customer service all round, thank you Accesspay.
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Great Support & Service
Working with Gina was an absolute pleasure, her attention to detail and support has made this process seamless. Knowing that I can reach out to Gina at any time when questions arise and have this level of response/service is brilliant. Thank you Gina.
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Great explanation of the product and how it works. Will fill in application now having a better understanding of same.
Extremely helpful and explained how access pay works making it easier to understand I will now sign up knowing what a great product it will be benefitially to us financially.
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JasonPerth, WA
Staff Support
I was waiting for approximately 25 minutes to speak with a consultant - however once I got to speak to someone I was assisted to work through the multiple questions and was provided with a high level of support. The conversation lasted about 10 minutes, was very informative and all outcomes I was hoping for were approved and finalised. Thank you for your assistance Shawn Malik it was greatly appreciated.
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Emma JSouth East Queensland, QLD
Excellent help from kirsi
Kirsi service was impeccable today. I was very stressed and ready to give up and she assisted me complete my documents required in a professional kind prompt and comforting manner
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Excellent, helpful and time saving
Spoke with Liam from access pay, extremely helpful and saved a lot of time ny setting it up for me. Huge savings to my wage each week by using Access pay.
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TranGreater Melbourne (Outer), VIC
Great Service
I was worried regarding process and documents for Access pay account but Arthur helped me a lot when singing up. Very helpful. Much appreciated. I am very happy with the service!
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Questions & Answers
Michaelasked
How do i use my funds i have without a card which is coming in the mail??
No answers
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