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ActronAir ESP Platinum Plus ERV3-17AS / CRV3-17AS
Jason
- 5 reviews
- 3 likes
Don't Be Fooled
This system may work. BUT be weary of a design flaw.
Because the vents open upward the cabinet fills up with dirt and debris. The the condenser is located too close to drain holes on the floor of the cabinet not allowing any of the buildup to be removed even with a hose or air blower. I spoke to Actron who suggested building a cover or shield above the unit to stop this. After spending 15K you would think this problem would have been avoided in the first place. I have since spoken to a various builders (some high end) who confirm they DO NOT install or recommend these units in their builds for exactly this reason.
Purchased in May 2021 for A$15,000.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Allister WGippsland, VIC
- 10 reviews
- ESP Platinum Plus ERV3-17AS / CRV3-17AS
- Verified purchase
Initial Teething and Poor Service, Now Been OK
Initially when installed unit ran very well in Summer but started playing up and just cutting off in Winter. It took months for Actron to properly attend and properly find and resolve the issue which they did do eventually after an extreme amount of complaining on our part and in the end demaning them to refund us and pull out the unit.
ActronAirs customer service/support process needs a real shake up and sorting out clearly. There are state based service teams, no single support number, emails go unanswered, calls unreturned, blame passed t...Read more
o the other locations or staff and no ownership of issues. The only plus has been our installer who has been on our side throughout and helped follow up with Actron. Since the initial issues were resolved we are into our second winter without any issues this time around luckily. ActronAir did give us an additional 1 year warranty extension as compensation for the issues. The unit is very quiet, easy to program and use. We have the ActronConnect module but as has been found online there are some major security concerns around this and also how long the ActronConnect devices will continue to be supported.Similar opinion? Write a review on ieatwords.com.au!
JohnHunter Region, NSW
- 14 reviews
Great ducted a/c system - Actron ESP Plus Platinum 17kw Single Phase
This ducted a/c system is fantastic, it was installed by a local Newcastle company and they were very accommodating and professional (all for a price of course) but our local Daikin man couldn’t be bothered answering my quick questions on the phone. A lot of an a/c experience comes from the installer rather than the equipment, as such I’ll discuss both here as it will help anyone researching a/c.
We have 4 zones but it was around $300 a zone so not a huge portion of the overall cost and worth adding whatever works in your house. I would have...Read more
had more zones if it worked in our house, no pint doing half a job, will affect comfort, useability and house resale. • Living zone, which is an open area containing kitchen, dining, family room, lounge room, open hallway • Study zone • Master bedroom zone • Kids bedrooms zone (3 of) • We didn’t get a/c running into another room we have the rumpus/pool room, it’s the lowest point of the house, on a slab insulated by the story above and the cold air flows here naturally anyway. We could put a dropper in in the future and run a duct down through a kids built-in, but it seemed overkill and so far we’re happy with that call. Product ProsSimilar opinion? Write a review on ieatwords.com.au!
Find out how ActronAir ESP Platinum Plus ERV3-17AS / CRV3-17AS compares to other Ducted Air Conditioners
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Questions & Answers
Mark Casked
How many KW does it use an hour? Thanks
1 answer
ActronAirActronAir
Hi Mark C,
This link can be used to estimate running costs: http://www.energyrating.gov.au/calculator
You can also use the input power to calculate this, but this is when the system is operating at the test conditions used for Australian standards.
The input power for this particular model is:
4.17 nett for cooling
4.72 nett for heating
Depending on how much you are charged per kW hour, this would be multiplied by the above input.
Eg: If you are charged $0.20 per kW hour, on cooling it would be approximately $0.83 per hour to operate. On heating, it would be approximately $0.94 cents per hour to operate.
I hope this helps!
Thanks - Catherine
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3.9(9)Bonaire Summer Breeze
4.0(1)Bonaire Pinnacle
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ActronAirActronAir
Hi Jason,
We rely on feedback for training & development, so thanks for taking the time to post your review.... Read more
The outdoor unit is designed to fit down most side access areas of homes. To do this the outdoor unit is designed to draw air in through the side of the unit where the coil is located. The air is then expelled through the top of the outdoor unit's fan motors. Sufficient drainage holes are located at the base of the unit to drain away any condensation build-up from the coil. The advantage of this type of system is that the air expelled upwards leaves the space from where the outdoor unit is located and minimises air re-circulation you may have with side blow outdoor fans. We recommend having the unit serviced annually by your installer or licensed air conditioning company. At this service the company would assess the outdoor unit and if any debris has built up they would isolate the system and clean this out. The location of were the unit is to be installed is determined by the owner and installation company. If you need any further assistance, our Technical team is based in Sydney and can be contacted by calling 1800 119 229. Thanks - Catherine