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- Verified purchase
performs to my needs and was the correct choice for me
has not failed in this extreme heat .settings are easy to understand and perform well.in 43 degree temps outside the unit is more than capable, roof temp would be much higher and still performs as one would expect.
Purchased in November 2021 at actron air installed by ample air.
2 comments
ActronAirActronAir
Thanks for leaving your review, Terry! We're glad to hear you're happy with your purchase.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with ActronAir
Raman KaurSydney, NSW
- 2 reviews
Terrible
We have just moved into our new Simonds home and Actron aircontioning unit was included. Unfortunately just after a month, this unit has stopped working because of some manufacturing fault. The worst part is the service team - the lead time was 3 days and someone came today after a week to just inform nothing can be done for another 1 week. It has been so hot, temperature has been over 35 degrees on a daily basis. I seriously would not recommend anyone to use this brand. All my holiday break has been ruined in this extreme heatwave. My family c...Read more
ame over from overseas for the first time in the new house and they have got sick coz of this heat. We can’t of course change the weather conditions, which is why paid money to get the aircon installed, which is of no use either. Thanks team Actron and Actron air conditioner for ruining my christmas break. Had proper quality assurance been done at the product level, would not had to suffer on a daily basis and don’t even know till when.Purchased for $12,000.00.
1 comment
ActronAirActronAir
Hi Raman,
We're sorry to hear about the issues being experienced with your Classic unit. ... Read more
We can assure you extensive testing is performed on our units before they leave the factory, and we have resources dedicated to the research and development of our products. We take all feedback seriously and would like to work with you to have the issue resolved as soon as possible to get your home feeling comfortable, as it should. Please send us a private message with the following details, so I can follow-up on your behalf with our Service department. - Address where the unit is installed - Serial number of the outdoor unit (located on the side of the outdoor unit). Thanks, CatherineSimilar opinion? Write a review on ieatwords.com.au!
AllanSydney, NSW
- Verified purchase
This is perfect, should have done it sooner.
This unit cools the entire house very quickly and even in the extreme heat we have had over Christmas. The controller is very user friendly, even my 7 year old can use it.
Purchased in December 2021 for $6,800.00.
1 comment
ActronAirActronAir
Hi Allan, Thank you for taking the time to leave a review on Product Review. We appreciate all feedback and are happy to hear you are enjoying the comfort of your ActronAir Classic system.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with ActronAir
Questions & Answers
Chad Pasked
Hi 39 degrees and the ducted ac has stopped working again! It seems that every 2 years or so we have to have the soft start and/or the capacitors replaced. I have now stopped having the soft start part replaced as it would fail too regularly. I would say that since my original purchase ten years ago I have probably paid as much in service calls and parts as it would have cost to buy individual split ac for each of my rooms. Cost of ownership has proven to be out of control.
1 answer
ActronAirActronAir
Hi Chad,
We're sorry to hear about the issues you're experiencing with these parts. Thank you for bringing it to our attention so we can follow it up with our product team. We'd like to work with you to have the issues resolved so I'll send you a private message to get some contact details from you.
In the interim to help troubleshoot why the unit has stopped working, please give our Technical Support team a call on 1800 119 229 or email [email protected] to let them know how the unit is behaving and any error messages you're receiving.
Thanks - Catherine
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Terry
action air has provided an excellent product.