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130 questions from our users
Am I able to sign up for another Afterpay account after my account being closed? It was frozen/cancelled due to an overdue payment (paid now). Just wondering if this lock is temporary or if I won't be able to sign up with my current details again.
Why does app not allow a new barcode when my card is not actually expired yet?
Can I pay for my daughter using my afterpay?
What is your maximum limit?
With every purchase do I need the first installment? Or Was it just Only for the first time using afterpay?
If I have had a notice from collection house will that stop me from getting another afterpay order after I've payed the full amount ?
I’ve got the last payment to go and it’s late once I pay Can I purchase items straight away after I pay my late payment
Lost my payment card a few days prior to new year... applied for a new one and because of the holidays took along time to be replaced... i notified after pay straight away of this and they said they would waiver the late fees and put the payments dates back.. All good.. card received all payments made for the due dates.. how ever today i went to use my card only to find the credit limit dropped from 1k to like 380.oo i have never missed ONE payment before. rung the company and was told because my payments were late the computer adjusts the limit.. so there fore i have a bad rating on there now.. i argued the toss and was told nothing they could do to over ride this as the computer is programmed to work on its formula... BUT.. they computer can only work through the input of a programmer.. GO FIGURE... is so ridiculous... after pay you need to fix this...look at the persons history before condemning them.
I failed too keep up with my payments on afterpay & it went to a debt collection. However, I was wondering, once I’ve paid it off, will I still be eligible to reuse afterpay?
What happens with afterpay once it is all paid up?
Not quite sure what you mean. You have a set amount that you can spend. Mine is $1500. once I've paid what i owe i have the full balance to spend again. I think when you first open the account your balance is $500. It increases in time as long as all payments are made on time
Someone has fraudulently opened an account in my name and then defaulted . Afterpay has now frozen my account which I've put over 2000 dollars thru . How do I go about fixing it ? Every time I send them an email they send me an auto reply saying I have multiple accounts and the debt collectors are coming deal with them . I want to make a police report can I get the information out of afterpay to present to the police . Its pretty bloody destressing for me as I've always done the right thing by afterpay .
I try and refresh my barcode and it says I still have overdue payments which I don't because I have finished paying everything of how do I refresh my barcode without it saying that everytime
I've had the same thing happening over the last couple of days. All my orders have been paid off (before their due date) & I still can't generate a barcode. I've contacted Afterpay & they can't provide a reason. Really frustrating!
Why can't I browse individual stores in afterpay app? Is it something to do with the settings on my phone? I think may have accidentally restricted myself... I have a Samsung s10
Hi, my limit started at 500 and now is at 566 ive never been late always pay it back early. I have tried now to purchase my largest amout of 499 online and its declined it, theres money in my account i dont know why its declining it. Ive had afterpay for 5 weeks now do u know is it the amount or whats the reason?
How do l know what my individual spending limit is and how much l have left avaliable on it.
Zip is so easy it just say's you have $375 or whatever is still avaliable left to spend, l have searched and searched for for mine with afterpay but cannot find that information anywhere, so frustrating.
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