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10 out of 10
Great customer service from the start, great communication from the admin throughout my experience, and excellent service from the technician guy who has installed our motor onto our tilt garage door. Overall I would give you guys a 10 out of 10. Good job!!
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Angela DiazGreater Melbourne (Inner), VIC
Total assistance
The initial phone call was informative and very friendly. The technician was great honest and straight forward. Job done in a couple of hours ad very happy with the result. Very professional!
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RobboGreater Melbourne (Outer), VIC
Good service and knowledgeable staff
AGG had previously fixed an issue with my garage door and I was happy with their service.
My 15 yr old garage door had a different issue and dramatic failure. They were able to get come to site with all the parts required. To do this they required some comprehensive photos and details of the site.
Once the issue was fixed it then became obvious that there were other issues which were going to prevent the reliable operation. AGG was able to provide a quote for installation of a new motor.
I was very happy with the work done and their availability and communication.
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John BarkerGreater Melbourne (Metropolitan), VIC
- 3 reviews
Very Satisfactory Service
Service was prompt, efficient and courteous. Further there was some additional work in the quote at a cost of $500 which when the repair job was started was deemed unnecessary after all, therefore giving a saving of $500 to me. A professional and customer caring attitude.
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AnneAGreater Melbourne (Outer), VIC
Door Service
Sectional garage door was serviced, technician was friendly and arrived in time slot advised. No issues so far. AGG standard price is cheaper than company used previously and service was just as thorough.
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AntonyHMelbourne
- 2 reviews
Great service, great price.
AGG doors were responsive, professional and very reasonably priced. A much better experience than some other companies I contacted. Very customer orientated which is refreshing. I had to coordinate the repair from overseas, and I can still recommend their services!
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LyndaGreater Melbourne (Metropolitan), VIC
- 2 reviews
AGG gates excellent service on elect gate repairs
On the phone the staff member understood the issue and was able to arrange a time.
Chris arrived on time and achieved the desired outcome quickly.
He was knowledgeable and worked very efficiently.
Thank you Chris.
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JeffMelbourne
Great and professional service at a competitive price
Very professional company. Starting from my first email query to the end of the job - everybody were courteous and prompt and delivered a great service. Sebastian who came to fix my door was nice and friendly and very professional. I would definitely recommend your service!
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Hai VMelbourne
Garage Door Opener
My initial phone call to AGG Doors were pleasant. The technician knew exactly what I was after and answered all my questions. The installation was straight forward and the tradesperson arrived earlier than expected with the correct goods.I had a crack in one panel and it was making noises when the panel door was rolled up or down. The tradesperson fixed it by moving one of the wind strut to the cracked panel on his own initiative which was good. Job done to satisfaction. No mess was left behind.
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A great company to deal with.
I would highly recommend AGG Doors. They have always been prompt and courteous with service. I have also used them at another property in the past where the servicemen even came on a Saturday morning to fix a problem with my door.
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Sam PMelbourne
- 2 reviews
Excellent Service!
AGG doors provided a professional, prompt service from the moment I first contacted them. There staff made sure every detail was correct so by the time the technician arrived, he had everything in place to complete our job. And they arrived on time!
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Excellent service
Very happy with the service, from the first phone call to the technician that fixed our garage door. We rang just before Christmas and they arrived the next day.Great service. The door is working better than ever.
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Great service and product
Very satisfied. I'm used to companies giving vague arrival times or quotes. You guys were punctual, efficient, professional. Great service and I'll use you again in the future.
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Great experience
Finding the part was easy, ordering and paying was straight forward and the part was delivered quickly. Great experience. Wouldn't hesitate to use AGG again.
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JoyAscot Vale
Great product and service.
I knew that we had made the right choice with AGG Doors from the first phone call. Very helpful with advice regarding our damaged roll-a-door with honest feedback about whether we could repair or replace the door. The quote visit was quick, easy and on time with some excellent advice. Our roller door was replaced efficiently by the technicians and the work area left clean and tidy. Two days later Chris arrived to install the emergency key release mechanism. Once again, a great job. Each time I was advised about the arrival time. The door is working well and the mechanism will be a useful addition.
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GinnyUpper Ferntree Gully
- Verified customer
Great service.
I was very satisfied with initial contact through to completion. The technicians were punctual and friendly and professional. The product is as expected.
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DRoberts90AU
- 11 reviews
- 11 likes
Good Followup Service
Had a single garage door motor replaced. The made an error when quoting me, as I discovered after the job was done, but they were very quick to reimburse me when I brought it to their attention. Rare to find good follow up service these days, but this company provides it, so I am pleased to recommend them!
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Great service
Very helpful in ascertaining the issue and rectifying it. Easy to schedule and appointment and also great communication. Would recommend
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door
Great service from start to finish, arrived on time great, clean and tidy told me what was wrong and gave options on what to do. customer service will use again
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TexVictoria
- 8 reviews
Fixing roller door motor
Excellent people to solve roller door motor proplems their technicians very knowledgeable office staff very friendly costs very reasonable l will use again if problems arise .
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