The tradesman who installed our new front door was very polite and obliging and did an excellent job. We had a minor issue the next day when we found that 2 of the 3 keys supplied with the new deadlock had been faulty in manufacture. The problem was resolved promptly the same day by fitting a new lock barrel with 3 keys

Peter and matty were the servers at the store they were more than helpful this corona virus has effected me personally Peter and Matty kept my doors with a deposit only If more workers were like Peter and Matty this world would be a better place thankyou so much for your understanding your patience and all the times I said I was coming and didn't come you both were so humble and absolutely kind thankyou again if anyone wants good customer service go to Parramatta rd store and ask for Peter I guarantee you will be more than happy

Went to Michinbury store, felt like they couldnt be bothered, unhelpful and werent interested at all, We had to ask the questions and complete lack of customer service from staff

Firstly, they booked in installation three times. The first two had to bd cancelled by them as the door was not ready. Then refused to install locks and handle. Hopeless

Thank you to both John and Jason for amazing work. Both professional and friendly and the doors
close beautifully and the locking mechanisms are brilliant. Thank you to Charlie @ Geelong for his help and arranging our doors - Excellent work all around.

When the fitter turned up he was polite and provide a quick update on the process, he went about work in a quick and timely manner and before we know it it was completed with the area cleaned up and cheerful farewell. thank you

Still waiting for a response to my survey.
Poor workmanship, employed someone else to refit door and took 4 mouths to fit the fly screen. Took advantage of bad times (Bushfires) Poor outcome, would not use again. Lack of follow up. As I can’t upload a photo my invoice no is: DPAU53729

So impressed with our carpenter Grantly who fitted all our new doors. He was prompt, professional and a realy nice guy.. Would deal with Doors Plus again just to have him. Thanks Grantly. Barbara lemmey

Sal was super helpful and knowledgeable and very thorough with his overall customer service. The guy who installed was awesome too. Cleaned up and helped out with different ideas for the best outcome

Dealt with Granville store and found them to be very helpful and reliable. Installation was reliable and done to a professional level. Quality of door was very good. Easy to deal with. Do need to wait some time for door to be made but was advised of this at time of purchase

We are very happy with the prompt and professional service. Our installer Andrew was excellent. He was on time, helpful, friendly and we are very happy with his workmanship - especially given that none of our door frames are straight! Thanks

Great service from the Springvale store to replace a hollow entry door with a solid wood one
Delivered and perfectly installed with new lock set in only a few days
Thanks, Glenn

They took over 3 months to install a door which I paid in full up front. Did not answer my calls or reply back to my emails to let me know what was happening. Not happy!

Staff at Granville store were friendly, helpful and knew their products. They came and measured up the job the same day. The carpenter who installed the door was punctual, tidy and took away old door. The door works well and looks good. Thanks to Matt, Peter and the girls on the phone.

Initially advised 6 to 8 weeks to obtain and install, but it was a rather special solid timber type with an integral full length security screen with hinged window, so found to be not in stock in country, and had to be ordered from China, but then needed the magnetic seal replaced before onsite delivery and installation - so overall took 3 months. Rather surprised at the cost for the timber beading around the doorway frame. The 2 installers were on time and very competent, and completed in around 50 minutes. Looks great, very happy with it.

Doors took significantly longer to arrive than advised on ordering. No follow up - I had to call repeatedly to check in our order and several times nobody called back. Avoid.

We’ve had three doors done by Doors Plus now. Tricky measurements for our doorways - older buildings. Store customer service people at Granville were very helpful. Good range of options for our basic security screen door needs. Price was right. Upfront about delivery and installation times/dates and procedures. Installers were excellent and knowledgeable. Doors fit, feel sturdy, look great.

Bought 2 entry doors painted plus mushroom stop and entrance hardware. Doors came painted stop only undercoat !!! Both doors were bowed at least 6 mm unfortunately didn't notice till I put hinges on one. No timber inside the doors for furniture instead filled with what looks like green cardboard. In general the worst set of doors I have ever had to hang. If it wasn't for covid 19 the would have got them back. Hours of additional work because of these shoddy made doors.

Fantastic service from showroom to installation. Love my new sliding doors perfect solution for creating new bedroom. Very fast process from showroom to actual installation. Very happy customer will definitely be using them again