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Reviews

5.0

63 reviews
5
(62)
4
(1)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (16)
  • Return Claim MadeYes (0) · No (16)
  • Job Satisfaction
    5.0 (14)
  • Customer Service
    5.0 (15)
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Liz

LizGreater Melbourne (Metropolitan), VIC

  • 2 reviews

New and Old

published

We have recently switched all our upstairs windows from the original double-hung to Nu-Eco windows, the difference in sound and airflow is amazing. The installation team did a great job making the arcs match the rest of the house so the new windows look appropriate in our old house.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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What an amazing team!! What wonderful windows.

published

We had nu-eco windows fitted to our whole house some 42 windows and 4 doors. What a wonderful team Andy has. Our house was very complicated as it is a rammed earth house with nothing straight to say the least but Andy wasn’t the least concerned. No problems. The team worked well together and cleaned up after each window instal. Sales rep was very helpful and at no time applied pressure to close the sale. Windows have totally changed our house and are of excellent quality feels like we are in a new house. Would highly recommend nu-eco to anybody.

  • +1
Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationNu-eco Windows, Dandenong South
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Changed the appearance of my home

published

I am over the moon changing my windows to Nu Eco was the best, the new windows made the house pop real street appeal. Well done to Stuart & Andy excellent job, l would recommend Nu Eco Windows to anyone looking for the best look in the street

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Fantastic efficient product with great back up service.

published

The Nu-Eco double glazed windows have enhanced our house. No more rotting timbers, doors and windows open efficiently, noise levels penetrating the house have been attenuated. Plus it has improved the presentation of the house.
The back-up service is second to none. We have had two minor issues attended to promptly and efficiently dealt with. We are extremely happy with the Nu-Eco product and service. Many thanks.



Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationDandenong South
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1 comment
Nu-Eco
Tony C.Nu-Eco
Sal S.

Sal S.Greater Melbourne (Metropolitan), VIC

My Nu-Eco windows are the best home improvement I've ever made.

published
1 comment
Nu-Eco
Tony C.Nu-Eco
Sue

SueGreater Melbourne (Inner), VIC

Amazingly team and product

published

We had two windows installed by Nu Eco windows and had an amazing experience with the team. Prices were reasonable and the service was extremely reliable and professional . Highly recommended

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Nu-Eco
Tony C.Nu-Eco

Thank You for your review, I am glad that you are happy with your new Double Glazed windows. I hope that they have made a huge difference to your home.

  • Verified customer

Fantastic team and product

published

I have 2 windows installed by Nu-Eco. The sales provided professional suggestion and solution based on my case. The installation team is professional. The product has very good quality and the sound proofing is very impressive. In addition, the windows look beautiful and well fit into the old house. Highly recommend Nu-Eco!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Nu-Eco
Tony C.Nu-Eco

Thank You for your review, I am glad you are happy with your Energy efficient Double glazed uPVC Windows and Doors. Thank you for your recommendation :)

fhb

fhbGreater Melbourne (Metropolitan), VIC

Excellent service & prduct

published
Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Nu-Eco
Tony C.Nu-Eco
R and A

R and AGreater Melbourne (Outer), VIC

  • Verified customer

Can’t recommend Nu Eco highly enough!

published

From the very first contact with Leith our experience with Nu Eco has been stress and hassle free. At no point were we pressured into a purchase.
Andy and Spencer were very professional, extremely friendly and left the place clean and tidy.
Since the installation of our windows earlier this winter we have found our house to be warmer and the heating bills have reduced noticeably.
We are extremely happy with our windows, they look fantastic and we would highly recommend Nu Eco to anyone.
Thanks again for a fantastic product!!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Nu-Eco
Tony C.Nu-Eco
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Rhonda

RhondaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Highly Recommend !

published

We had 9 windows installed by Nu-Eco and would highly recommend this company. They were happy to answer all my questions and offered some great suggestions. We were able to customise the colour of our PVC frames to match the inside and outside of the house. The installation team were extremely professional and friendly. They even laid tarps everywhere to minimise the mess and the house was left very tidy !

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Nu-Eco
Tony C.Nu-Eco
Labrador

LabradorVictoria

  • 2 reviews

A beautiful finish and a great team

published

As for previous installations, the guys did a fine job again this time replacing the windows in our master bedroom, a beautiful finish which has transformed and likely added value to our home. The job was very good value but even better than that is it will at least pay for itself and likely even be a return on investment. Not that we are remotely interested in selling now that we have cosy and warm (or cool) rooms!

Customer Service
Product Quality
Job Satisfaction
1 comment
Nu-Eco
Tony C.Nu-Eco
  • Verified customer

Quality product and team to match!

published

Great product and even better team! Leith from sales was a pleasure to deal with and knows the product very well Spencer and his crew were fantastic! Their work is exceptional and they know their way around the product. Kept premises clean and tidy and all the team were full of laughs whilst working away. Look no further than Nu-Eco. We are very happy with the finished product and it has dramatically changed the look of our home whilst immediately blocking outside noise and keeping the heat in. Quality product and quality team! Thanks again team!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Nu-Eco
Tony C.Nu-Eco
DodgyD

DodgyD

  • 5 reviews
  • 7 likes

Quality Windows

published
Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationDandenong
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1 comment
Nu-Eco
Tony C.Nu-Eco

Thank you for taking the time to send us a review, your comments are greatly appreciated. We hope you get many years of value and comfort from your new double glazed uPVC windows and doors.

anna1234

anna1234Greater Melbourne (Inner), VIC

  • 2 reviews

Very professional and friendly

published

Nu-Eco replaced most of the windows in our body-corporate block of units. They were in a different league from the other potential suppliers. The quote was reasonable, the installation went very smoothly, the schedule was completely adhered to, the team were professional and friendly. And any aftercare service needed is prompt and cheerful.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Nu-Eco
Tony C.Nu-Eco

Thank you Anna for your kind review. I am so glad that you are happy with not only your new Double Glazed windows but the service provided by Nu-Eco. I will be sure to give the whole team a big pat on the back. Thanks Again.

Alex K

Alex KGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Quality at a competitive price

published

Very happy with the door and adjoining windows installed and with Stuart being willing to make adjustments to provide the desired outcome. Would highly recommend the company their product and work.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Nu-Eco
Tony C.Nu-Eco

Thank you Alex for your positive review and I am glad you are happy with your Double Glazed uPVC doors and windows by Nu-Eco. I am also glad we could accommodate your additional requests.

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Lynda Allan

Lynda AllanGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Love my Nu-Eco windows

published

Stuart and his installation team did an amazing job. They were punctual and efficient and were quick to respond to any questions we had. The windows are excellent quality, reduce traffic noise and improve the insulation in our home. The price was competitive and the sales consultant was informative, friendly and did not pressurise us. We would highly recommend.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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Ross

RossGreater Melbourne (Outer), VIC

Windows

published

Andy and his team of installers were fantastic. On time,very professional. Windows look great high quality.Windows have reduced our road noise significantly. Very affordable compared to quotes we had received. Very happy with our new windows. Highly recommend.

Product Quality
Return Claim MadeNo
Pommy Bruce

Pommy Bruce

  • 2 reviews

Nu-Eco Windows

published

I was happy with the process at all stages, it being transparent and honest. There was no pressure selling which I'd experienced with other companies. The installation team were efficient, helpful and courteous.

Job Satisfaction
Return Claim MadeNo

Fantastic team and fantastic result

published

We are really happy with our windows from Nu-Eco and the team of people looking after our order and the installation couldn’t have been better. We would highly recommended them to anyone looking for double-glazing

Great communication fantastic product

published

The Nu lite team are fantastic to work with. The balustrade fitted was of great quality and as discussed and extra caution was taken for its compliance to building codes . Thank you Nu lite for a job well done . I will be back for my next project .

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Questions & Answers

Sam

Samasked

What are their prices like for double-glazed uPVC windows?

2 answers
Rhonda
Rhonda

Very competitive in price. Had 2 companies out and Nu-Eco were slightly cheaper and sales staff not as pushy as the other company. Would highly recommend.

Nu-Eco
Tony C.Nu-Eco

Thank you Rhonda, It is always pleasing when our clients provide feedback to potential clients.
Hi Sam, We consider our product to be one of the best in the market, it is manufactured in the UK taking advantage of 30 years of experience and some of the newest technologies and manufacturing machinery available ensuring that you get the best quality product for the best price. Don't hesitate to contact us for a free measure and quote and rest assured there is no pushy sales pitch or huge price reductions from an over inflated price. Our first price is our best price and I am sure you will be pleasantly surprised.

tim

timasked

Do these dgu, have the thermal break?

3 answers
Justin
Justin

Not sure what you mean, they are argon filled panes....

nethercairn
nethercairn

They also have the option to put a 'reflective' layer in the internal glass; opposite for what is done in the UK. So Saturday just gone & nearly 40 in Melbourne & I thought we had air con in the mail level (we don't have an air con unit!) as house was very cool. We do have awnings too, which help too. Noted that windows were quite cool to touch, so radiant heat significantly less.

dpete
dpete

Only aluminium windows use thermal break design. Timber and upvc don't need a thermal break because they are better insulators. BTW some thermal break designs cause structural problems for the windows because of high temperature difference either side of the break leading to different expansion & contraction rates.

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