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Reviews

4.8

205 reviews
5
(177)
4
(24)
3
(1)
2
(0)
1
(3)
  • Product Quality
    5.0 (3)
  • Return Claim MadeYes (0) · No (7)
  • Job Satisfaction
    5.0 (3)
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Kostakie

KostakieKeysborough

Great People, Great Service

published

AGG were Quick & Efficient in helping me, their prices were very reasonable.
Great people to deal with, Great and friendly service people who know their job and are very efficient.
Great work AGG Doors

  • Verified customer

Prompt service good price

published

They were helpful on phone and attended the property promptly. Repairs were carried out at a good price and invoice sent when completed.

Raewyn

RaewynMelbourne

Excellent service

published

After calling a local firm, who didn't help at all, Telstra gave me your number. The initial phone call was great, the man was very helpful. He could have sent someone the next day, but I was working, so obviously you can provide a good, quick service if need be. The guy who came to fix the door was polite, knew what he was doing, and had the door fixed within the hour. Will certainly call your firm again, although hopefully that won't be soon.
Thank you

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Richard M

Richard MGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

Garage door repair

published

I normally like to do everything myself but I don't have the strength to install door springs and needed the assistance of an expert. In the end the door was professionally fixed and the cost was only a little more than the cost I could buy the parts for.



  • Verified customer

Bloody fantastic!

published

Every aspect of the service was fantastic. The people I initially dealt with on the phone were friendly and informative - despite my lack of product knowledge. They promised me they would get back to me and did. They communicated strongly about the timeframe (3 hour window) for the visit and then I got a call 1/2 hour before the visit. Best of all, while other companies claimed we would need to replace our system ($2,500) AAG carried out a service and fixed on site for less than 10th of the price. This is because they know all products not just one!

Excellent Customer Service

published

I found the service from AGG Doors to be excellent.
<br />From initial phone call with Kristen who was very efficient and thorough asking all relevant questions including requesting pictures of the faulty door, make and model which gave me confidence that Kristen understood her product very well. I also appreciated the follow up reminder emails.
<br />The technician was on time as scheduled, courteous and repaired the door in a timely manner.
<br />It is refreshing to be treated well as a customer where companies take the time and effort. I would not hesitate to recommend AGG doors.

Very happy customer!

published

I have had 2 separate visits from AGG Doors. In both scenario's, I was extremely happy with the (competitive) price AND the professionalism from the technicians who I think have done a great job. Highly recommend to friends and family.

Mark F

Mark FLAVERTON NORTH

Great service from the point of organising a technician all the way through to full repair.

published

The job was reasonably priced and professionally handled on all fronts.
I would highly recommend using AGG for repairs of your garage doors.

Lazz

Lazzmelbourne

  • 2 reviews

job efficiently done

published

the technicians were punctual, courteous and efficiently completed the task of repairing our roller door.
a job very well done

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Light Cover for Merlin 230T garage opener.

published

I have just received a Merlin 230T light cover. Prompt delivery. The item itself appears to be used as it is both dirty and has burn marks from a bulb. Very disappointed.

1 comment
AGG Doors
Josh M.AGG Doors

Great service and outcome

published

Response time was fantastic to my issue - resolved very quickly with minimal fuss and very well communicated - would strongly recommend

Very well done

published

Making an appointment and reaching AGG Doors were easy and instant. I think this is a very good element AGG has especially towards new customers. The technician that was assigned to my place was Sebastian, he was very professional and did his job very well.

Replacing garage door fittings

published

Great company to deal with

published

Very happy with the service, was quick and easy. Sebastian was fantastic to deal with. Would certainly use the team again!

love my automatic gates

published

very satisfied with the service. Immediate response to phone call, fast quote and promt service. Technician was very professional and did a great job. slight issue with the gates closing so fast to each other and technician spent time to make sure gates were working properly. Only a few days as yet so will see if i have problems with closure. was assured they would come back to fix if need be.

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Great service!

published

Staff were very helpful in determining our needs, prompt and high quality service. Very well priced for the service also.

Great Service!

published

I contacted AGG again as we had used them before. Josh was very helpful and responsive and I was most impressed. He arranged someone to come out to view our damage the next day and then the door was repaired within a few days, excellent service from everyone involved, especially Josh. Follow up and advice was timely and efficient.

Chris

ChrisCastle Hill

Great service, good quality, and fair price

published

I had a 15 year-old Merlin opener which was playing up, so a quick web search took me to AGG Doors. The good quality parts photos let me identify the correct circuit-board for my unit. Ordering was easy, and the part arrived by normal post in 3 days. 10 minutes of hard work to swap the board out, and the door's operating like brand-new.

Quick, easy service, highly recommended

published

We had to replace garage door motor since ours failed. AGG managed to diagnose the issue remotely and replaced the motor the next day. Everything was so easy.

Very happy customer

published

I was very happy with the prompt response, very competitive price and A1 service (including clean up of working area). Will definitely recommend to friends/family.

Page 2 of 11
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Questions & Answers

john m.

john m.asked

what are the costs of a service call out to Hampton Park

1 answer
Lynda
Lynda

180.00

Get an answer from our members and AGG Doors representatives

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