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8 questions from our users

Bec

Becasked

On this device is the blue light meant to stay on all the time or only when first switched on? Thanks..



1 answer
Helga
Helga

As far as I know the blue light only comes on when it sprays

Rita

Ritaasked

I followed the directions and after the blue light came on and the first mist came out nothing happened after that no more mist? Is that what it does, I have to restart for 1 stray of mist??

1 answer
Cindy M.
Cindy M.

I experienced the same issue, so in all honesty I wouldn’t recommend this product

waltonholly100

waltonholly100asked

On a low setting of often does it go off?



No answers
Milissa M.

Milissa M.asked

Is my air wick mist supposed to run the whole time for eight hours?

No answers
Michelle

Michelleasked

I just brought the air wick essential mist diffuser today, I’m wondering why it only works as soon as you turn it on only once? And there each time you switch it on and off?As it says on the package device will run on a 8 hour cycle however I was under the impression it ran constantly. Why would I buy it to have it only blow most whenever it feels like it? Is mine faulty? I’m putting it back in the package that I had to cut up to open it, and I’m getting my money back. This is a crappy product with false advertising!!

4 answers
1homecook
1homecook

I have one which I was disappointed with at the start. However it does only work (in cycles) of eight hours after being turned off and on again. It then emits the fragrance at a set cycle during that time, it’s not continual. Every morning, after resetting by turning off and on I just wait till the blue ring lights up and then I know it’s working when I see the fine mist of fragrance puffing out the top. The fragrance is beautiful. Maybe check that the refill is in correctly. Hope this helps.

Michelle
Michelle

Thank you but I’m still going to get a refund for it. I’d like it to run continuously.



1homecook
1homecook

I agree. It’s a bit of a pain to have to reset it every day. Have no idea why it was programmed to only work 8 hours at a time. I too thought it would work continuously, but unfortunately it doesn’t.

Stump

Stumpasked

On the highest settings, how long between bursts of fragrance. For example I turn it on, it mists, then how long until it mists again??

1 answer
1homecook
1homecook

Not sure about that. Have to reset by turning off and on every morning as it only works for 8 hours then turns off. It’s not as good as I expected. Disappointing.

Claire H.

Claire H.asked

Unless I manually switch on and off I only get the first initial puff then nothing, what am I doing wrong or is this a fault in your product? I always use air wick products found this very disappointing. Regards mrs c Pearson

1 answer
1homecook
1homecook

Contact air wick customer relations.

Jane

Janeasked

After changing my batteries & scent mine doesn't work, any help?

1 answer
1homecook
1homecook

Contact air wick customer relations.

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