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Reviews

(137)
(12)
(2)
(2)
(41)
  • Product Quality
    4.8 (137)
  • Return Claim MadeYes (3) · No (163)
  • Shipping
    4.3 (100)

Never arrived, never responded

published
Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Brian

Brian

  • 3 reviews

Great range of hard to get parts

published

Our Croquet Club in Central Queensland is overhauling a ~14 year old Toro GreensMaster. Have struggled to find many new parts that are available in Australia at reasonable prices and have found All Mower Spares meets our needs most of the time. The catalogue is easy to use, Toro part numbers and description match the Toro breakdown lists exactly and if you have a question, the staff are ready and willing to find and answer. Freight costs are reasonable and delivery has been prompt.



Our club will certainly be shopping with All Mower Spares until be finish the current overhaul. Next up will be MEY cylinder mower and we hoping the help will continue to be available.

Return Claim MadeNo

Useless! 2 months on, still waiting for product!

published

Ordered a part online - it took 3.5 weeks to arrive except they sent wrong part. Contacted them and they replied straight away saying they would fix the error. Another 3 weeks pass and haven't heard a thing, contacted them again - no response. Waste of time and money!

Shipping
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KelB

KelBNorth Queensland, QLD

Like all Business the people doing the work need more help

published

Hello, I would have to say i am happy to recommend using All Mower Spares.
Price was fair and the parts were genuine Briggs and Stratton.
The only issue i was the delay in supply as it took longer than expected for today's parts supply chain. So if you can fix this you will succeed. Somewhere in your system is a short fall once you identify this you will be way ahead. Feb 4 order placed Order number 001028810 delivery March 11. There was a part that was nil stock AU to which i replied to send all other parts however they were not sent. Admin was very helpful and polite. All the best see you next time i need mower parts.
Regards Kel

Product Quality
Return Claim MadeNo
Peter Donelly

Peter DonellyGreater Melbourne (Outer), VIC

Too Easy

published

Such good service from a company that offered a part I thought wouldn't exist anymore. They just made it too easy and the communication to me on status of delivery time was awesome.

Product Quality
Return Claim MadeNo
Kerrie Sawyer

Kerrie SawyerNorth Western Region, NSW

Excellent Product and service

published

Bought a Lawn mower . It was not expensive but works great for my small area of tough lawn. Just what I needed. The service was helpful and friendly especially that I live in an isolated part of NSW and need to buy most products on line. I need companies I can trust.

Product Quality
Shipping

Very impressed with the service from this company.Talon All mower spares.

published

After ordering, received phone call from company offering extra help. I was very thankful for this and it was unexpected. Thank you for the wonderful service you provided and the info you offered.

Return Claim MadeNo
Gabby

GabbyMid North Coast, NSW

  • 2 reviews

Great service.

published

ordered some parts for my ride on, had them in stock and was easy to find the correct part with all the diagrams etc. well put together website with great service. have brought from before and always easy and good communication. always in my favorites list.
Dave.

Product Quality
Shipping
Return Claim MadeNo
Peter G.

Peter G.South-Eastern Region, NSW

  • 2 reviews

Product not delivered

published
Shipping
Return Claim MadeNo
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Good Service and Quick Delivery

published

Ordered several parts online. Most were in stock but one was listed as not in stock. The not in stock part didn't take long to arrive and delivery time was quick once it did. Communication throughout the process was also great.

im s.

im s.South East Queensland, QLD

Victa GVC160 19" Mulch Plug

published

I was looking high & low to find a Mulching Plug for my mower, All Mower Spares officered some possible options.
I ordered the part that suited my mower from them & it was delivered promptly.
They have been through Fires, Floods & other hassles, and they still came through, Give them a hand of applause & use them for your mower needs.
TWO THUMBS UP!!
imsharp.
P.S. was offered incentive to post review, however I wouldn't have use it.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Jonathan

JonathanDarling Downs, QLD

Purchase items elsewhere!! Bad service.

published

Purchased parts online with a wait time of 2-3 days which has turned into 4 weeks. Have tried repeatedly via phone and email for a refund with no luck. Have been forced to take it up with fair trading. Please avoid this business..

Product Quality

No Problem

published

Hey guys, unless you want people to be critical about the things they say, reduce the number of words required.

Items arrived as ordered, in a timely period.

And three more words!

Product Quality
Shipping
Return Claim MadeNo

Perfect had item and excellent price

published

Item fitted perfect. Great postage time and communication through the process. Will definitely be placing another order for parts with these guys. Thank you for making it such an easy process

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

What more could I reasonably expect?

published

I ordered 2 items.What I received was what I ordered,in reasonable time,complete with info about order and timing
What more could you expect?
The box said I needed 30 words,what nonsense,I have said what is important

Product Quality
Shipping
Return Claim MadeNo
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Graham Nightingale

Graham NightingaleSINGLETON

  • 5 reviews

Poor service and communication.

published
Product Quality
Shipping
Return Claim MadeNo
Pete

Pete

  • 2 reviews

Exactly what I ordered

published

Easily found the part required from their website, placed the order and was continually advised as to when the part would arrive. Being over $150 it was freight free which is a bonus. After placing the order I received it within 7 days as we are in Central Victoria. My Gravely is now back in action which I repaired myself and made a huge saving over what I was quoted. From now on I’ll be happy to buy all my spare parts from All Mower Spares.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Frustrated

FrustratedWide Bay-Burnett, QLD

  • 2 reviews

Thank goodness!

published

I live in the bush so anything I need for the mowers I have to search and order over the internet. All Mower Spares have their website set out well for searching for "that part." I have also found that by emailing them if I'm not 100% sure they reply and assist very quickly. They keep you in the loop via email when you order parts as well so you know what's going on.

Return Claim MadeNo
Stephen

StephenGreater Melbourne (Metropolitan), VIC

After delay very good.

published

There was a delay over jan/feb time, due to flooding. Communication was good and an explanation for delay given promptly.
Received part after their issue was fixed, which was quite quick and was exactly as ordered.
Happy with company and will use again.
Offered free shipping for two years for positive review, but I hope I won’t need a part in this time so, not really much of incentive to give a positive review and hasn’t influenced the review.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

sahri

sahriCentral Queensland, QLD

  • 26 reviews

Steer clear at all costs. Sometimes family owned/operated and Australian just isn't worth supporting!!

published
Product Quality
Shipping
Return Claim MadeNo
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