I paid for the prime membership, website claims can watch instantly! Been 2 hours and it still doesn’t work? Payment has been taken and I don’t get the product!

Have had Amazon Prime now for 2 months and we have to say that we really wanted to like this as the pricing seemed ok. But we have just cancelled because the range/quantity is just not there. Furthermore, like others we found that the overall quality of programs is sub-par. A lot of shows that we wouldn't watch even on free to air.

I really want to like this app but it seriously needs more interesting shows. It's got some good oldies but not enough and some good shows but again, not enough. I'll give a few more months and then I'll see whether I should keep it or not.
I think to keep things fair this rubbish fee that's charged because it's American should be abolished. Australia now has Amazon and I think getting small fees here and there only profits them more. Kinda seems greedy don't you think?

Also, I wouldn't raise the price; still not worth it.

After searching for a TV series I am interested in watching, Amazon Prime Video claimed they had the title and I could watch if I became a member or started a free trial. After I signed in, the title was unavailable.
Very disappointed I lost a free trial for nothing.

I think it is unethical that is so easy to join and so difficult to find out how to cancel your membership. I tried previously and thought i mustn't be a member then was billed again so hard to look harder to cancel. Think twice before joining.

I have been on 1 month trial and stayed on as it is the cheapest and I always can find something to watch there. I tried Netflix before and got tired looking for something to watch. Admittedly, their app is not working as well as Netflix. Also it does not work with Chromecast, so I have to play the video on my PC and remotely control my PC from my smartphone to be able to watch it on my non smart TV. This is because I do not want to buy Amazon TV fire stick. Otherwise, it works well with my smart TV.

got the free amazon prime trial cancelled before the end date and then charge me when i contacted them they kept changing they story until i threatened them with the accc 40 mins and the worst thing is they dont have much content to watch keep away this is why amazon is one of the richest companies they steal and dont seem to care

I signed up for the free trial and am still getting charged even though I spent over half hour last month on online chat to them, received an email to say my account was closed. It is closed as I have no access to it on my TV - however, I was still charged this month again. I rang them today and still cannot get a resolution. Kept asking for my details over and over again and cannot confirm seeing a charge anywhere on my account. I can see a charge on my credit card statement though.

I signed up for the free trial, made sure to cancel before it expired, received an email saying I had successfully cancelled and would not be charged and STILL got charged! I am trying to resolve this with them right now but who knows what will happen. Just wanted to warn others - their customer service is almost impossible to find on their website. Disgusting company - I have purchased from Amazon before but will never do business with them again.

- When watching on PS3 it forces the audio into the highest audio format, meaning your reciever is unable to use prologic and the like.
- There are no user profiles.
- Doesn't tell you if a title is expiring soon.

Amazing prime keep charging your card illegally. Do not join this service, they will keep debiting your card illegally after you cancel your membership

I have cancelled my account 3 months ago but I am still being charged. Prime video free trial is a trap. they will charge you forever. even I don't have account to sign it to modify payment and anything else. there is no number to call.

When we first joined everything seemed ok. But after a week we started to encounter very bad streaming issues that we weren't getting with Netflix or Stan. Then a lot of content suddenly became unavailable to us. In one instance it wanted to change us for the first episode in a shows season but not any ep after that! We tried hard to contact customer support but it just seemed futile. Disappointed that'll we'll miss man the the high castle and Grand tour, but to be honest this is such a bad product I'm happy not to be supporting it until they left their game and make it more Australian compatible.

Never signed up for this.. but was charged monthly either way. Impossible to navigate amazons website to find information regarding there video service to unsubscribe.

Cant watch Raazi why ? No good Bollywood movies. Add Raid,Race 3, more new Bollywood and true based stories in english

Its been about 2 months now! Their are mostly crape content, in general, and their content are mostly B, C and D films, even Bollywood Films are better on Netflix! Knowing the number of films and shows that exists, they can do so much better, even giving some of the others a run for their money. Knowing that today supposedly Amazon is number one...
For the price that I had paid, 2.99 US for 6 months can't complain. But still!!!
If you had a choice, at the end of the day Netflix wins hands down when compared to the others with their content.
I'll wait to see what happens in the up coming months.

Amazon prime Video is such a good streaming service has the beat price don’t have an issue in streaming any movies or tv shows awesome for the price I recommend people to join