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Laura T.South East Queensland, QLD
- 3 reviews
- QLD, Brisbane
- Verified customer
Very happy with job
The staff over the phone and in person were very friendly. They called 30 minutes ahead to let me know they were coming (so many companies state they will do this, but never do). They did a great job, the carpets are really old and look so much nicer and even with no stains left, and they smell nice. The work only took 30 minutes which was great, and I thought the price was very affordable!
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TamGlenmore park
- QLD, Brisbane
- Verified customer
Excellent
Elias was great
Elias. Very efficient, friendly, and overall its a great job! Will definitely be using this service again. I would gladly recommend Elias!
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AnaCentral Queensland, QLD
- 2 reviews
- QLD, Brisbane
- Verified customer
Moving into second year of service from this client
We have been very happy with this service, we had a situation where to suit the needs of our business and our personal lives, Friday was a must and not negotiable, and as such Absolute Domestics worked hard to provide us with someone to clean each Friday, and this someone, is Angie. Angie is a welcome addition to our lives, she is happy and cheerful and does a great job, always checking if there is something else she can do to improve. She's trustworthy and reliable, always rings to let us know she is coming and once here works very hard at her...Read more
job. My only issue with Angie is the fact my animals adore her a little too much.... a sign she is trusted by all... If you are looking for a little help at home each week, give Absolute Domestics a try, just don't take Angie from us on the Friday!1 comment
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GreenStrathpine
- 2 reviews
- 2 likes
Saves me a lot of hassle
I own and live in a shear house with 3 others. We are all kinda lazy so decided to get a cleaner to do the bulk of the common area cleaning. Wayne (and past cleaners I have had with absolute domestics) has been great, cleans to an high level and never caused me any grief. Also they have the full insurance which gives me that piece of mind if something did go wrong.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Green, we so pleased to hear that having a regular cleaner saves any arguments over who's turn it is to clean in a shared house! Regards, Absolute Domestics
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Tegan is the best
Very impressed by Tegan always on time and worked hard to get the house into shape for weekly open homes while selling our house . sorry we have to move out of town and lose her services she is the best cleaner we have had
Thank you
1 comment
Absolute DomesticsAbsolute Domestics
Hi Steve, thank you for your five star review of your cleaner Tegan. We are so pleased to hear she gets the house into tip top shape each week. Regards, Absolute Domestics
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DocsgirlQLD
- 5 reviews
- 11 likes
- QLD, Brisbane
- Verified customer
ABSOLUTE DOMESTICS ARE THE BEST!
ABSOLUTE DOMESTICS ARE THE BEST! All of our dealings with them over the years have been nothing but sensational. They are a top notch professional cleaning company with great staff and wonderful customer service. I have tried several cleaning companies in the past and Absolute Domestics is by far the best for service and customer attention!!! They are all delightful people and they feel like they really care!!!
I love it that all of their cleaners are police checked, and well trained at cleaning, and they have all of the right insurance in p...Read more
1 comment
Absolute DomesticsAbsolute Domestics
Hi Docsgirl, thank you for this fabulous feedback! We are so pleased to hear how much you have loved the service provided by your cleaner and the Agency over the years. Regards, Absolute Domestics
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LaurenBrisbane
Good communication and reliable
My new cleaner, Agnes, has been punctual, reliable, flexible and has given a good thorough clean as per her quote. I required a weekly clean and it took four months and four other cleaners who didn't show up or cancelled on me to find Absolute Domestics and Agnes. I am happy with Agnes and I will continue to book her.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Lauren, we are so pleased to hear your cleaner Agnes has solved your worries when it comes to finding a great cleaner you can rely on. Thank you for your lovely review. Regards, Absolute Domestics
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Great Spring Clean
I had specific items that needed a good spring clean and Bob cleaned them really well. Oven, windows, security screens, two showers and a bath needed scrubbing and Bob did as much as he could within the 4 hours, without a break. Bob is a hard worker who is very polite and we appreciate his efforts - he made a difference.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Kaz, thank you for taking the time to share this feedback. We are so pleased to hear you loved the spring clean service provided by Bob. Regards, Absolute Domestics
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Sally is wonderful.
Sally is wonderful, always punctual and works very hard. A very sweet and very polite young lady. The best I have ever had to clean.
I would recommend Sally to the most discerning clients.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Carol, thank you for your recommendation of your cleaner Sally. We are so pleased to hear the clean is going great and is the best you've ever had. Regards, Absolute Domestics
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Kerri
- 2 reviews
Lena is a great cleaning lady and very helpful.
As I am incapacitated at the moment I find Lena's assistance invaluable. She is very efficient and goes about her job quietly and effectively. She is very pleasant to deal with and nothing is too much trouble. So happy with the service.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Kerri, thank you for taking the time to provide this valuable feedback. We are so pleased to hear that you love the service your cleaner Lena is providing you while are temporarily incapacitated. Regards, Absolute Domestics
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Absolutely fabulous!
Both the Domestic Cleaners, Leonie and Olivia, and our house are and look absolutely fabulous. I cannot thank them enough for the service and I thank Absolute Domestics for sending them to us.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Margaret, we love hearing that your home looks fabulous after a visit from your cleaners Leonie and Olivia. Thank you for your 5 star review. Regards, Absolute Domestics
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Tim Dawson
- 4 reviews
- 9 likes
- QLD, Brisbane
- Verified customer
Do not use these people
This is the worst carpet cleaning company and I'd only wished I had taken the time to look at reviews before booking. Their booking systems and communication is atrocious!! They made a meal of the booking date and when they did come, they were very late. The carpets were left SOAKING wet and have had a slimy feel underfoot ever since. Be careful of what you expect in furniture to be moved because they don't.
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GraceKirrawee
Within my Budget
I called this company because there prices in the Internet was quite cheap.
The girl over the phone gave me a quote for my studio apartment.
As I am still a student and a little strapped for cash from time to time I was worried that the price would change when they came out to my property, but the girl informed me that it wouldn't.
The two guys came out to my property had a once over look to see where they would start and then discussed with me whether I wanted a dry or a steam clean.
We decided on a steam clean and they got started. A...Read more
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dennisbrisbane
Don't use this company ... stay away ...
I found these people on the net to clean my carpet. they advertised 3 rooms for 77.00. when I rang I told them my need and they upsold me some upholstery cleaning as well. their site advised that they offer dry cleaning of carpets, pre vacuuming, spot cleaning and then the full carpet clean. the guy came and in he trotted in with the steam cleaner. I had 2 rooms to be done but had to pay for 3. I wasn't offered the dry clean, he didn't pre-vacuum, he didn't spot clean (didn't even bring any small bottles in to look like he intended to), he quic...Read more
kly steam cleaned, told me some stains wouldn't come up and then left. he told me he does at least 6 jobs a day (after he left I could see why). Many of the stains that "couldn't come up", I removed with soap and water. there was debris still left on the carpet (we had pest control done a couple of days before the carpet clean and there were still dead ants after he had done the clean). then when I rang to complain, it took them weeks to start doing something about it. finally they offered to pay me back $33.00 (the total cost less the full price of the upholstery cleaning which still had stains on it). they offered to send the same guy who botched it the first time to do it again. when I told them that he didn't even offer to dry clean, they laughed and said that he just likes his steam cleaner. they argued with me over the refund so much that I became frustrated and told them they can keep the money but I will make it known how bad they are. stay away from them, your carpet and upholstery are better cleaned by having your dog lick them clean then by getting these people in ... terrible workmanship, even worse customer service. Bad customer service, false advertising on their websiteSimilar opinion? Write a review on ieatwords.com.au!
Tony70Ipswich
Steer Clear!
I booked them for Friday and was waiting at the house for them. I rang because I was sick of waiting and they informed me that they would be coming the next day it was only fluke that we didn't have to hand the keys in until the following day. I was at work - which is why I organised them for Friday as opposed to Saturday, so my partner went to the property to take care of payment.
I was told over the phone that they could accept any payment method, apparently the technician didn't have eftpos facilities as he hadn't been issued with one...Read more
yet so she had to go and get the money out or pay the fee for credit. Whilst the payment issue may not be a huge problem it shows the intrinsic uselessness of this company. My partner and I went out to the house on Sunday as bin day was Monday, we had a look through the window and noticed disgusting marks and a lack of vacuuming. In fact it looks worse now than before Angel attended! The real estate agent went and had a look after we expressed our concerns and commented on our house cleaning being very thorough to the point of giving the house back in better condition than how we found it, that being aside from the carpets which did not appear to have even been vacuumed. The agent informed me that she had been a property manager for over a decade and could tell by smell alone when carpets had been cleaned. I attended the property almost a week later as Angel had finally told the real estate (after dodging her phone calls for 3 or 4 days) that they could not deal with her or take her word for the state of the work. After I had a look at the carpets I was appalled on closer inspection and tried to call them back to get them to do the job properly, surprisingly (or not as the case might be) they have now started to dodge my phone calls and have not once responded to my written enquiries. Now I have to get someone else to go and take care of it post haste as it has almost been a week and the owner is due to view her property this afternoon. So now I will be doubly out of pocket and been thoroughly stuffed around by this company. My advice to you as a consumer is to definitely not, under any circumstance, including if you cannot book anyone else, get these half-a-job slackers to clean your property or rental. And that folks is the nicest way I can put it! did not do the job period.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Dana D.asked
Hi I'm carpet cleaning
And pest control
If you need a worker please let me know
I have 3 years experience
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Absolute DomesticsAbsolute Domestics
Hi Ana, we love hearing how much you appreciate the work your cleaner Angie does each Friday and thank you for taking the time to provide this feedback. Regards, Absolute Domestics