wearytravelMelbourne
- 2 reviews
- 2 likes
Broken handle
Bag lasted 3 months and Antler told me to take it back to the place I purchased 2 months earlier so much for an International warranty. International means France? When in France
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MarkAdelaide
- 3 reviews
- 3 likes
- Titus
- Verified purchase
Promising features but a massive let down
I purchased this Carry-on suitcase recently at one of Australia’s airports. It had promising features as a Carry-on with the Front Pockets, Sturdy frame and the USB charge capability. I thought that Antler was a quality product BUT after buying it and walking to my Airport terminal gate, the Telescopic handle dropped down by itself repeatedly ! So I went back to the “Carry On International” shop to explain and demonstrate the problem. The staff then went to get out other Models that were the same and to my surprise (& I’m sure theirs), ALL A...Read more
ntler suitcases we tried had exactly the same issue. It seems that the Trlescopic Handle section on all of them is of a poor design and poorly manufactured. To my surprise, even after this, the staff gave me grief at obtaining a refund ! They said that faulty items needed to go back for repair, even though I only purchased it 5 minutes beforehand ! After standing my ground, they finslly issued a refund but after this experience, I won’t be buying Antler again and I won’t be taking my chances with the Airporr shop “Carry On” !Similar opinion? Write a review on ieatwords.com.au!
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