31 questions from our users
An unwanted membership is being transferred to my name. How come the FOB key (of that same club i am joining) cant be transfered along with the membership?
Why are Personal Trainers being used for unpaid personal training sessions. Advertising join and get 2 free pt sessions and yet the trainers are paying you rent to work there. Seems a bit odd
Hey Andrew, thanks for reaching out. Please contact our Member solutions team at <[email protected]> with the club name and we will be able to look into this for you.
Why are we still paying fees when we can’t use the gym because of lockdown
You would only have been charged for 2 weeks as the lockdown was only supposed to last for 14 days. Most franchises will credit your membership when they reopen
Why are we still paying our fees when we can’t use the gym
I lost my gym tag does anyone know how much A replacement fee is
I got ripped off by them 9 years ago and they told me fob/key was mine to keep. About a year later I came across it and smashed it with a hammer! Boy it felt good :)
I want to join mount druitt branch anytime fitness. Has anyone been to that branch? What was your experience?
hi how do I cancel my membership i work full time now so don't have time to go gym
Hi Ernest,
Thanks for reaching out....
Read more Please contact our customer service team at <[email protected]> or on (02) 9415 5300 during office hours with the club name & your membership number and they will be able to assist you.
Anyone else considering a lawsuit? Class action?
It simply isn't acceptable to conduct businesses this way. Its under handed, misleading and ultimately designed to be unfair for the consumer. Im sure if it got in front of a magistrate it'd be a matter of minutes before they sided against anytime. Just look at all these stats - of 505 reviews average score is 1.8? That doesn't just mean you're upsetting some of your clients... that means you're upsetting damn near all of them and i, for one, expect better from something approved by the ACCC to legally charge money.
And imagine how many hundreds of thousands of extra dollars they get every year because of their dodgy loopholes. Money that could have been kept by citizens who would use it to stimulate the economy. Instead its sitting in some small business owners bank account doing SFA for anyone but the business owner. And its not like he deserves the money. The guy at Epping is barely ever there and when he is hes completely unapproachable, locking himself in his office. Disgusting.
Just today, I was studying ACCC website to understand how to at least put a complaint against this dodgy business...You can not steal from people and run the business as usual!
It seems that there are some other people thinking about it in other countries at least: https://fairshake.com/anytime-fitness/how-to-sue/
Not really a question but more of a statement to help those battling anytime. Best option if you want to stop these clowns taking money out of your account when you don't want or charging ridiculous cancellation fees, report your card as stolen that they are debiting. They will no longer be able to charge your account and you can just ignore their chase ups rather than trying to chase them up :)
I'm curious, does this not breach the contract and come back to bite you? I just recently signed up for this gym and now I'm full of regret and not sure what to do
Great advice to ensure a Debt Collection agency starts chasing you and your credit rating is affected. Well done Paul!
During Government shutdown of Anything Fitness gyms are deductions still being taken from members?
GoodLife aren't......not sure about Anytime Fitness....I would think it's illegal to debit funds in this situation.
Yep. They haven't missed a beat when it comes to their monthly deductions from my account. Now isnt that an impressive bit of dedication? Shame they don't show the same level of dedication towards act...
Read moreually offering a decent product or experience, but you can't win em all I guess ♂️
do you have smith machine
I am currently in a membership at anytime and was wanting to cancel but told I have to wait until the end of my contract which isn't until February and I can't pay a cancellation fee. Was wondering if anyone has been in the same boat as me and any advice on what I can potentially do to get out of my contract?
If you are under contract you can pay 50% of the remaining balance to end the agreement!
They have charged me a tailgate fee (without even an email or receipt) for someone who came into the club to MEET STAFF, then left on realising that staff were not there. I called the centre, they were very aggressive and rude, and the headoffice does not pick up. Apparently I was a criminal for breaking the law, and that was the fine for that. Anyone know how I can get it back?
Thanks. I cancelled my membership and enrolled with a local gym. Not the same equipment, but the staff are friendly and nice.
When I said that I was going to speak to head office, they responded offha...
Does anyone know how much personal training sessions cost at Anytime Fitness Wynyard and/or Alexandria? Thanks
Are under eighteen year olds allowed to work out
Yes to 16 and 17 but only at approved clubs . there is a list. On the net of approved clubs.
When you freeze your contract to go overseas do the charge you to do that?..which wasn't explained by the manager of the club.
Can a 14 years old boy go to anytime fitness to do workout with parent?
I'm going on holidays to new Zealand can I use my Australian membership card over there?
Absolutely one membership gives you access to all clubs global. (After you wait a 31 day period for security reasons).
Thinking of joining the Frankston club. I am over 70 but fit for my age. Can anybody in a similar position (age wise) give me an idea of the worth of this organisation, please.
I am 60. And joined 18 months ago. I have since cancelled my membership as they closed it for 4 weeks for renovations. I have used three of their clubs, one of them was great and the other two wer...
Read moree only okay. Staff will not lift a finger to help you or even say hello. They use slick marketing to sign you up and give you nothing after that. Also, it is not cheap when compared to other gyms in the area. Beware!!!
Don’t people ever read what they sign? All the terms are easy to read and understand! You have 7 days to read and understand the agreement. If you do not agree with those terms then cancel within 7 days... Easy ;)
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