- Verified
Great! Comfy, practical and look good
These arrived fast, look good, and have satisfied both my physio's desire for me to have more supportive footwear and my desire to wear thongs every day for the rest of my life.
Only had them for a couple of weeks, but so far so good!
- Product Quality
- Incentivised Review No
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- 12 reviews
- 7 likes
- Verified
Didn't Last Very Long
Although I loved my Archies thongs, I think 10 months use is not acceptable as one thong broke at the toe join. When you pay $35 for a pair of thongs, you would expect them to last longer than this. My husband has some purchased at the same time, and his are still wearing well. Archies only have a 6 month warranty, and they would not accept that my thongs may have been faulty. I was offered a paultry 10% discount on buying a new pair, which I won't be using as I will not be buying any more Archies thongs.
- Product Quality
- Incentivised Review No
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Hey Loz,
I hope you are keeping well. I'm really sorry to hear about this, can you let me know your order number? Once I have this I will be in touch via email. :)...
Read more Kindest, Bec xxHi Bec, I have already had contact with your customer service who cannot help me with any further support other than 20% discount on a new pair.
Hey Lozza,
Thanks for getting back to me, if you let me know your order number (or email you purchased your original pair of Archies Thongs) I can investigate this. ...
Read more Kindest, Bec x
- Verified
Not received and no customer service
Package lost in transit a month ago. Been in dialogue with customer service since. Now realizing it is a computer answering me. Starting to receive exact same email answers as earlier.
No solution from Archies. I thought we had found one but nothing happened and then when reaching out to customer service again I just got the same initial answers as when I first reached out.
Must be a scam brand to cheat people of their money.
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
Hi Katja,
Thank you for your review, I am so sorry to hear your delivery has been delayed or is missing. This is very disappointing that the postal services have not upheld their end of the deal wit...
Read moreh deliveries. I completely understand your frustration and am very sorry for the concern this has caused.- Verified
after 10 days not received yet :(
I made my order on 26th July and so far no parcel has arrived yet. I can trace the parcel and it seems it has made the round trip of Europe, from the Netherlands to Germany and then end of last week from Germany it left with destination??? who knows?, no more information in the tracking system... really hope to receive the two pairs I bought and paid and not being disappointed...
- Incentivised Review No
Hi Donatella,
Thank you for your review, I am really sorry to hear your delivery is missing, I completely understand your frustration. ...
Read more Can you please let me know your order number? I will follow this up as soon as I have this information. Kindest, BecFirst of all, thanks for the feed-back. I ought now to write an update: at last, some longer than claimed, I received my pair of Archies! so at first, I was happy simply because I got the parcel I tho...
Read moreught lost. Then I started wearing them. I need to say that at first the feeling was not too good, after 30 minutes it seemed to me as if I had walked thousands of miles and my feet hurt and I felt tired. But I kept using my new flip flop and day after day the bad feeling disappeared. Now I say that in fact they are the most comfortable flip flop ever worn and my daughter confirms that. We both have arch issues and these flip flops help us in keeping the feet, the ankles, the knees in the right allignment, so no more knee or back pains! I am really happy. Don't you have a winter version available? :) only an additional note: I wear 37 (EU size) and I purchased 37-37,5. It seems to me they are little small, would perhaps a bigger size have been more comfortable?Hey Donatella,
That's great to hear you have got your Archies Flip Flops now, again, we are really sorry about the postal delays....
Read more Awesome to hear they are super comfy, for some people like yourself a little wear in time does apply, similar to when you wear orthotics for the first time. Hopefully, now you don't want to take them off. :) In regards to the size, it will be no problem to exchange your flip flops. However, before we do so, something to keep in mind is that we have designed our flip flops to be more snug-fitting than regular flip flops. They should literally “fit like a glove” with very little space in front of the toes and behind the heel. They should also have a tighter strap than normal flip flops. (The straps can easily be stretched by hand.) Sometimes customers think that their Archies Flip Flops are too small when the fit is actually perfect! Our flip flops are designed that way so that the arch support is correctly placed and the foot is optimally positioned. The snug fit and tight strap help stick the flip flop to the feet and reduces the need for the toes to claw down to try to keep the flip flop on the foot and encourages a more natural walking pattern. (Toe clawing is one of the factors that can aggravate conditions like plantar fasciitis.) If you are unsure about your fit, I’d be quite happy to check it for you. Feel free to send me the following photos: A side view photo of your feet in the flip flops (both the inside and outside of both fee) A bird’s eye view of your feet in the flip flops A photograph of the size box underneath the flip flops From here we can assess your sizing and if they are too small we are more than happy to arrange an exchange for you. If you are unable to send photos via product review, you can send them to [email protected] and just mention Bec referred you about this. If you’d like to find out more info about the fitting, you might be interested to read "The Fit" section on our website, we explain in detail how Archies Flip Flops should fit. https://archiesfootwear.eu/pages/fitting I hope this helps and feel free to send me those photos if you’d like me to check your size. If you are certain they are too small, I’d be more than happy to help you with your exchange. Kindest, Bec xFind out how Archies Footwear compares to other Footwear Shops & Brands
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- Verified
Perfect fit!
I have a problem with the ball of my foot and thought I would try these out as suffer wearing flat flip flops. Was dubious at the price with buying online before I tried, but I do not regret it. They are SO comfy. Flip flops are always a bit loose but these are nice and snug and you really don't have to curl your toes for grip. I always find flip flops hurt in between the toe after a small amount of wear, however the thing bit is curved in such a way that it doesn't rub. Would highly recommend!
- Product Quality
- Incentivised Review No
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- 19 reviews
- 9 likes
- Verified
Phenomenally Comfy Thongs & Impressive Customer Service, backend needs work though however
Got a pair, and felt like they were great. Yes, they’re tighter than usual, but it feels more supportive this way. It will feel strange at first, but your feet will get used to them and it’s a brilliant, comfortable thong.
I would (and have) bought them again, and prefer them over more popular brands.
My first pair was actually a size too big, so I went for a return to get a size down. That was an easy process. They emailed me quite a while after to see how the return was all going, despite the fact that tracking said they had received the retu...
- Product Quality
- Incentivised Review No
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- 5 reviews
- Verified
As per my previous review on lousy customer service I add this see below please
- A reply to your inquiry -
Hi,
I hope all is well. A couple of weeks ago we sent you a return label for your return request (151505).
We are yet to receive the thongs. We are just touching base to see if you had managed to send them yet or if you are having any difficulties that we could try to help with?
If you have sent them can you please let us know and we will look into this further!
Cheers, [Name Removed]
Seriously disgraceful Archies I got a refund after a few hassles and an email admitting the hassles with an apology and now this emai...
Read morel from [Name Removed] get your act together I give you a zero score for Customer Service and you can't speak to them via phone either!!!! They only do email replies and they take their time in reply I would not recommend them for their customer service end of story I give you a zero score Archies!!!@- Product Quality
- Incentivised Review No
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Hi Ann,
I hope you are well. Thanks for taking the time to leave us a review on Archies Thongs. I'm sorry to hear that they were not what you expected/they didn't work for you....
Read more I am really sorry about the follow-up returns email, I completely understand your frustration. We are always looking at ways to improve our products and our service. We'll be sure to take your input to heart for future design improvements and products. Thanks again, we do appreciate it. Kindest, Bec x- Verified
Uncomfortable and expensive to return
These sandals were so uncomfortable. The strap is very narrow and tight (yes, I even adjusted it)-I gave it a shot, especially since the shipping charge was $5.99 and to return is $7.99, but I could only wear them for 5 minutes before my bunion started aching.
- Product Quality
- Incentivised Review No
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Hi Janine,
Thanks for taking the time to leave a review on your Archies Thongs. Archies Thongs are intentionally designed with a tighter strap as it's better for your feet as allows more optimal foot...
Read more function. However, the good news is, while a tight strap is important for normal foot function, it is very, very easy to instantly fix this problem by stretching the strap with your hands to reach your desired level of tightness. However, I'm sorry that stretching the strap did not work for you.- Verified
Best jandals ever
Thank you so much for all your help! Prompt replies and knowledgeable advice on sizing. Easy exchange process when I got the wrong size.
Great for my high arches and morton's neuroma.. Felt great straight away.
My collegue also ordered her pair of Archies (and another one will order too as I am spreading the word)
Next thing will be to get our boss into them so we change policy and wear our Archies at work.
I have now purchased 2 more pairs and have the dilemma of choosing the colour to wear on the day. Maybe one coral right and mint left....?
Thank you again for a great customer service and product. Walking on clouds..
- Product Quality
- Incentivised Review No
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- Verified
Persevere
Ordered two pairs of flip flops, on first trying them I thought I had made a mistake, felt small for my size and very tight !!!! They took few days to break in now they are a perfect fit so comfy feel secure seem to have moulded to my feet I have a bunion (attractive I know) and no problems honestly so glad I persevered if you like flip flops you won’t be disappointed I am a size 37.5 and I ordered size 37/37.5 very happy amazing quality.
- Product Quality
- Incentivised Review No
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- Verified
Apology
I want to apologize for my previous review. The company did respond the next day but unfortunately it went to my spam email, never thought to look there because order and shipping emails came to my email.
- Product Quality
- Incentivised Review No
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- Verified
Excellent thongs and outstanding after sales service
I purchased Archies from a Market at 1770 in Queensland, having never heard of Archies and wondering if this was just another dud purchase.
They are excellent. I wear orthotic insert in my shoes as my feet roll in and if I wear normal thongs I get a sore lower back and knee pain. Archies fixed that issue for me.
Unfortunately four months after purchasing them I rolled my foot slightly when getting out of the car and one of the side straps broke. Archies customer services was outstanding in getting a new pair of thongs to me. It only took about a week to get new thongs and the comms from the support team was fantastic.
Thank you Archies.
I am converted.
- Product Quality
- Incentivised Review No
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- Verified
FedEx delivery not received. Waiting on Archies to file a claim or resend my order.
My order was not received. Waiting on Archies to make this right. Out $170.15 so far. FedEx lied a changed delivery status after I opened and investigation. Archives needs to refund, resend, or get FedEx to reimburse me.
- Incentivised Review No
- Return Claim MadeNo
Hey Chrystal,
Thank you for your review and I am really sorry to hear of the delay with your order, so that we can follow your order up as soon as possible, please reach out to our Customer Happines...
Read mores Team at [email protected] and our team will help resolve this quickly.- Verified
Best thongs ever
Purchased these thongs after purchasing 12 months ago as I was so happy with them, so comfortable and look like normal thongs ever though they have that arch support. They are thongs all built together so you don’t have the worry of the thong coming apart at the toe area. I never have sore feet now as when I wore normal thongs my feet would ache. I have recommended these thongs to most of my family and a few of my friends and they all love them, great range of colours too.
- Product Quality
- Incentivised Review No
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Hey Tania,
Thank you for your lovely review, it makes our team so happy to hear you no longer have sore feet!! We really appreciate you taking the time to leave a review on ieatwords.com.au :) ...
Read more Kindest regards, Bec x- Verified
From a Hater of thongs to a Lover!
I've hated thongs since I was a child, the thong rod created a sore patch between my toes because I have a slightly bigger space and the toes had to grip the thong to stay on.
Not with the Archies, no sore area, no griping, soft cushioned effortless walking.
These were recommended by my Physio for their arch supports as I wanted a summer option for hot feet, plus as my unstable ankles (twisted one too many times) were causing my arch on one foot to drop. This is my second pair(the first pair broke when someone stepped on my foot as I was step...
- Product Quality
- Incentivised Review No
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Hey Simone,
Thank you for your lovely review, it makes our team so happy to hear you are absolutely loving your Archies Thongs! That's great to hear the website was user friendly and you don't want ...
Read moreto take your Archies Thongs off ;)! We really appreciate you taking the time to leave a review on ieatwords.com.au :)- Verified
If you need support for your feet Archies are the best.
I have been wearing Archies support thongs and shoes for almost 3 years. I can’t walk on my timber floors at home without them now - my feet were aching so much and these shoes have eliminated the issue. I have 2 pairs - one for inside the house and one for outside. So happy and will never stop wearing them. Best find ever!
- Product Quality
- Incentivised Review No
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Hey Joanne,
Thank you for your awesome review, that is amazing you don't want to take your Archies Thongs off and have a pair for both inside and outside! The team at Archies Footwear is very similar. ;)...
Read more We really appreciate you taking the time to leave a review on ieatwords.com.au, thank you again. Kindest regards, Bec x- Verified
Unable to wear these because of RA
I have rheumatoid arthritis and get lots of inflammation in my feet. The arch support in these thongs presses on some of the most painful parts in my feet, so I went back to wearing my boring old flat thongs. The Archies thongs are decent quality though, nice colours and I imagine would be really comfy for people that don’t have the same issues with their feet that I do. I left feedback for Archies and they wrote back to me saying I could try wearing in the thongs gradually or gently heating and remoulding them to my feet. They’ve sent me detailed instructions on how to remould them which I’m yet to try, but will attempt because I like the colour and quality.
- Product Quality
- Incentivised Review No
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- 2 reviews
- Verified
Archies footwear
I have bunions and a very high instep, seen a podiatrist and he suggested Archies, i live them, no mire aching feet and legs
- Product Quality
- Incentivised Review No
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Hey Michelle,
Thanks so much for leaving us a product review, that is great to hear your Archies Thongs are helping to manage your niggles and bunion! ...
Read more Thanks again for your review! Cheers, Bec x- Verified
Just love them!
I looked for Archies online after being recommended them by 2 friends. The website was easy to navigate and I loved not only the colour choices but also the style with arch support as I have a very high instep. I ordered 2 pairs, navy and taupe and received them promptly. They didn't disappoint! I have worn them every day since then and am very happy with the quality. Compared to a popular brand sold in many surf shops they are a better product and great value for money......just my opinion!
- Product Quality
- Incentivised Review No
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Hey Jennifer!
Yayy! This is so great to hear!! Thanks so much for your awesome review!...
Read more Cheers, Bec :)- 2 reviews
- Verified
Game changers
I have 2 pairs of Archies and I absolutely love them. After wearing work boots all day there is no better feeling than getting them off and putting on my soft and supportive Archies.
I've also been very surprised at how durable they are given they are so soft, these are the best things you can buy and are good for your feet.
- Product Quality
- Incentivised Review No
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Hey ABR,
Thanks so much for your amazing review! That is so great to hear you are feeling the benefits of Archies Thongs, we really value your feedback! ...
Read more Cheers, Bec xLove my Archies
I have 4 pairs of Archies. There are many colours to choose from. I can wear them with anything. They are comfortable. They keep their shape & support my feet. Easy to order online. Good value. Australian owned family business.
- Product Quality
- Incentivised Review No
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Hey K!
Thanks so much for spreading the word about Archies Thongs! Awesome to hear you are loving them! ...
Read more Cheers, Bec x- Verified
Best thongs on the market
Best thongs I've ever owned. 1st pair are 5yrs old and still going. Great support for my high arch. They are Indestructible and don't fall apart like other thongs.
- Product Quality
- Incentivised Review No
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Hey Tex!
5 years, that's awesome! Thanks so much for your great review!! ...
Read more Cheers, Bec- 2 reviews
- Verified
My feet say thank you for Archies
I have not been able to wear thongs for several years because my arches dropped and I found traditional thongs too flat and uncomfortable. However a friend recommended Archies and I am so happy I ordered a pair. One gets the bliss again of ‘open air’ feet with the comfort of supportive sandals. From the moment I put them on, I felt the arched side readjust my flat old feet and was able to wear them for almost a whole morning, which is not bad for a new pair of shoes. The company website was easy to navigate and my order arrived promptly. Very happy that I’ve found Archies!
- Product Quality
- Incentivised Review No
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Hey Dee,
Wow, thank you for your lovely review, that is so great to hear Archies Thongs are helping you so much! ...
Read more Cheers, Bec x- 4 reviews
- 1 like
- Verified
Lousy sizing chart
I measured my foot and used the sizing chart. When the shoes arrived I could see they were a quality product. I tried them on thinking they were slightly big but I read that they can take awhile to get used to and since I followed the sizing chart (and measured my foot with a ruler) this size meant for me. So now I have a new pair of archies sitting in my hallway as I just can’t wear them. I think the product is good but the sizing chart is not.
- Product Quality
- Incentivised Review No
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Hey Jillian,
Thanks for taking the time to leave a review on your Archies Thongs! I am sorry to hear that they are a little too big!...
Read more In terms of length, the thongs were designed with a reasonably ‘snug / tight’ fit in mind and if you go too big in terms of length, there is too much space at the end of the toes and the orthotic does not sit in the correct position on the foot. As such, if you think the thongs are too big, then it's definitely best to swap them for a smaller size! We are more than happy to help arrange an exchange! Please fill in the below online form and one of our team members will be in touch to arrange an exchange for you. https://support.archiesfootwear.com.au/hc/en-us/requests/new?ticket_form_id=360002880133 Sorry again for the hassle with this. Cheers, Bec- Verified
Most comfortable thongs
These thongs are very comfortable. I have wide feet and these are the first thongs I have bought and worn with no discomfort.
- Product Quality
- Incentivised Review No
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Hey Heather!
Thanks so much for taking the time to give us your review! It makes us so happy to hear that you are loving your Archies Thongs!...
Read more We really value your feedback and you spreading the word! Cheers, Bec :)Details
Category | Online Shops and Footwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
Type of Footwear Offered | Casual & Dress Shoes |
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Hey Annie! Amazing! This was the exact reason why Dan, our founder designed Archies Thongs! He was sick and tired of seeing his patients wear regular flat thongs, he soon realized there was a gap in t...
Read morehe market! :) Thanks so much for your lovely review, it means the world to us. Kindest, Bec xx