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6 questions from our users

Rudolph

Rudolphasked

Our arlec dcf2027 has gone crazy, remote control is no longer working, when attempting to use it, all green lights come on and ceiling light does not turn off. I will appreciate assistance and find solution to my problem.



1 answer
mariannar
mariannar

Ours does not have a light suggest that you contact the Manufacturers as they may have a solution

gjb

gjbasked

cannot turn the fan off with remote pushing any button just turns on all leds on remote

1 answer
mariannar
mariannar

have not had this problem, so I would contact the company that sells them like Arlec themselves

Adrian A

Adrian Aasked

My fan is running in the wrong direction, how can this be corrected?



1 answer
mariannar
mariannar

sounds like an electrical problem or your blades are on the wrong way, sorry probably not much help.

Lorraine T.

Lorraine T.asked

Wanting to purchase remote for DCF2027

3 answers
tracy e.
tracy e.

you can call ARLEC customer service on 1800 826 859 or any parts can be ordered through BUNNINGS

mariannar
mariannar

these can be purchased straight from the Arlec company as they will match it up with the remotes that cover the models



mariannar
mariannar

did you try by replacing the battery in your remote

maxine king

maxine kingasked

all the fan lights are all on the remote, cannot adjust fan with remote at all. it won't turn off??please help asap

2 answers
mariannar
mariannar

Sorry can not help as ours does not have a light

mariannar
mariannar

replace battery

Apoorva D

Apoorva Dasked

Hi Mariannar,
Thank you for the review. I was just wondering how is the performance of the remote? The power on the motor is 30W. Is it enough to kill the heat ?
Thank you in advance.

1 answer
Denise N
Denise N

Not to my liking.
My old fan had 3 speeds, this fan I loved, it was an AC fan with the bent steel blades but it had to be replaced as it started to make noises after 16 years of hard service. I really liked the look of the Arlec fan so I bought it and had installed today, it has 6 speeds (which I thought, great, 6 speeds conpared to 3 on my old fan) but the top speed on this Arlec fan is equal to the no. 2 speed on my old fan, if I had of known this, there is no way I would have bought it, yep but too late now. For Queensland heat, it is not good enough for me.....
Its going back. After research people stating that airflow is important to look out for 10,000 + for great airflow.

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