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Reviews

4.8

37 reviews
5
(34)
4
(1)
3
(1)
2
(0)
1
(1)
  • Build Quality
    4.9 (21)
  • Value for Money
    4.9 (23)
  • Cleaning & Maintenance
    4.8 (15)
  • Noise Level
    4.9 (22)
  • Power
    5.0 (12)
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Scott

ScottSydney Surrounds, NSW

  • 2 reviews

Fans On-line and Franco Urban 2

published

We recently purchased a Franco Urban 2 ceiling fan for our new home. We had standed included fans in all bedrooms, however we we waiting to install other lighting options in our main bedroom. The ease of ordering, prompt delivery, packaging were all first class. We had our electrician install the fan and it seemed a pretty quick job tapping into the existing power source and then utilising the remote to adjust fan speed, direction and the brightness of the L.E.D. light. The noise (or lack there-of) of the fan is the immediate highlight. When compared to the fans in the other rooms and as supplied by the house builder, the Franco Urban 2 is literally silent.

Purchased in February 2021 for $369.00.

Noise Level
Value for Money
1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Scott! Glad to hear that you're so happy with the Urban 2 =)

Fran Hansen

Fran HansenDarwin, NT

  • 2 reviews
  • Verified purchase

Renovation upgrade.

published

I purchased 4 x Fanco Urban 2 Indoor/Outdoor ABS Blade Ceiling Fans and couldn't be happier! Fans are only 3 speed but perfect for our needs. Was wrapped to find they are Australian made and recommended by Choice. They circulate the air beautifully and are just so very quiet. I love the fact that the blades are a composite material as I was so fed up with metal blades and the rust and paint flakes that chip off the edges. Am so happy with the product that when I move on to the next stage of our renovation I will definitely be purchasing more units. Great product!!

Purchased in February 2021 at Purchased directly from the Fans On Line store. for $685.00.

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Cleaning & Maintenance
Noise Level
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1 comment
Fanco Australia
Fanco A.Fanco Australia

Hello Fran, thanks so much - we're glad you like them =)

Mary E

Mary EGreater Melbourne (Outer), VIC

  • 2 reviews

Beautiful, quiet ceiling fan with extra features

published

I bought the fan a couple of weeks ago and had it installed a little while later. I bought this fan because of it's rating in Choice plus I am super sensitive to noise, and I dislike cool white light. The fan has 5 speeds and the lowest is inaudible but still effective in lower heat situations. The higher speeds work exceptionally well, are audible but not loud. The only sound seems to be that of the wind being generated, not mechanical noise. The fan was the only reasonably priced fan with all the features I wanted: appropriate low noise as mentioned above, DC power, remote control, 3 light settings (including warm white), timer and summer/winter switch on the remote. EXACTLY what I wanted.

Purchased in February 2021 at Ceiling Fans Warehouse for $369.00.

Build Quality
Noise Level
Value for Money
1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi Mary, that's great to hear, thank-you so much!

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Rilyn M.

Rilyn M.Greater Melbourne (Inner), VIC

  • 3 reviews

Great quality, quiet fans with good functionality and great after sales service!

published

Fanco Urban 2 DC fans were highly rated on Choice and have lived up to expectations. Universal Fans after-sales service has been great when seeking to buy a spare remote.

Purchased in September 2021 for $325.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Riley! it's great you like them =)

Great fan

published

This fan is quiet and works well. It doesn't wobble and looks nice. The remotes work well. The fans have really brightened up the room and have made the bedrooms look more sophisticated.

Purchased in February 2021.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks very much Jan =)

Margaret

Margaret

  • 3 reviews

Great experience all round

published

Fans look attractive and modern. They are quiet and could not live without in hot humid weather. Goes all night in the bedroom for sounder sleep. Much better than old fans they replaced.

1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Margaret =) We're glad you like it as much as we do

Megan

MeganSydney, NSW

  • 2 reviews

Great fan!

published

We are really happy with the fan, it is well reviewed for a reason. It looks great, works well and it’s super quiet.

We purchased the fan for our son’s room and it’s perfect!

Purchased in February 2021 at Fansonline.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Hey Megan, what lovely feedback! Thank-you very much =) =)

Phil C.

Phil C.

  • 2 reviews

exactly as described

published

only had the fan a couple of weeks but so far...
powerful fan. looks modern and clean.
wanted a dc motor and this has shown to be incredibly quiet.
like the timer function on the remote as well.
the light is bright without being glaring.

Purchased in January 2021 at Universal Fans.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi Phil, thanks so much! It's great to hear that you're enjoying your fan. =)

Catherine

Catherine

  • 2 reviews

Great fan

published

We have this fan installed in our nursary. It's an excellent fan with all the basic functions you need including 5 speeds, timer and reversable rotation. It's very quiet, no problem using it in a bedroom.

Build Quality
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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Catherine!

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Sesh

Sesh

  • 3 reviews

Excellent fan

published

I got this fan after reading the reviews. It is a good fan and with five speed the airflow is very good. There is no noise when it operates. I will give it a five star.

Purchased in November 2021 at Fansonline for $289.00.

Build Quality
Cleaning & Maintenance
Value for Money
1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Sesh =)

Barbara

BarbaraHunter Region, NSW

  • 3 reviews

Great fan!

published

This fan was a replacement for a ceiling fan in an openspace living room/kitchen and covers the area very well with good air movement and plenty of settings. The fan has no "wobble" and the remote is user friendly.

Purchased in November 2021 for $289.00.

Noise Level
Value for Money
1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi Barbara, lovely to hear that you're happy with both of your Fanco products!

Tracey

Tracey

  • 2 reviews

Perfect for out outdoor area

published

After a lot of investigation on the best outdoor ceiling fans to buy we Purchased 2 Fanco Urban 2, they run quiet on all 3 speeds the airflow is perfect. Also look great. They do not disappoint.

Purchased in November 2021 at Fansonline.

Build Quality
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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Tracey, we're so glad we brought out an outdoor version of the Urban 2 ceiling fan =) They're turning out to be very popular. We're so happy you like them too!

Kevin

Kevin

  • 2 reviews

Recommended by Choice. Must be good.

published

We purchased and installed 2 in November 2022; both with remote and dimmable LED light. So far they have met all expectations; quiet, no obvious vibration, plenty of "breeze" and the 3x intensity LED light gives more than enough light on high and adequate light on the two lower settings. Remote is easy to operate. Looking forward to trying them out when/if the weather warms up and we need air circulation to sleep.

Purchased in November 2021 at Fansonline.

1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Kevin! Wishing you good nights of sleep the whole Summer through =)

Chris4747

Chris4747SYDNEY

  • 11 reviews

fanco urban 2 dc fan

published

gave only 4 stars as i have only had it a month, but works very well. I went for this as it had one of the fastest rotations, and the first time i have had one with a remote. 5 speeds so depending one the weather a nice range of adjustment. Cant hear it spinning to much, and as its a DC fan at full speed they say its only consuming 30 watts. no vibration as seen so far. use it in a family room, does the job well

Purchased in October 2021 at fansonline for $289.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi Chris, glad to hear you like it so far. If you ever need us, you can get in touch by emailing [email protected] =)

Great air flow but problem with light shade

published

This fan is terrific with an almost instant hit of cool air and vetry quiet blades. My electrician is installing three niow but once the lamp shade is on I can't seem to remove it by turnin anti-clockwise. Any tips?

3 comments
Fanco Australia
Fanco A.Fanco Australia
Marianne
Marianne
Fanco Australia
Fanco A.Fanco Australia

No problem Marianne, it's our pleasure

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DeniseM Shepparton

DeniseM SheppartonGoulburn Valley, VIC

  • 2 reviews

Franco Fan Review

published

1. Great product, quiet, easy to install, is effective and does the job very well.
2. Competitive price - I did a lot of comparison before I bought so know I got great value for my money.
3. Extremely helpful and friendly customer service - both before the sale and AFTER the sale, which unfortunately today is rare. Nowadays once the sale has been made there is no concern about after sales service so this was a very nice surprise!
All in all, a very pleasant buying experience and I wish more companies acted like this.

Purchased in September 2021 at Fansonline.

Build Quality
Noise Level
Value for Money
1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi Denise, thanks so much!

PamelaS

PamelaSHunter Region, NSW

  • 2 reviews

Excellent Fans and light

published

Quiet Fans.
Fantastic light.
Installation easy by electrician.
Look great in 1910 house with ornate ceiling.
Remote effective.
No wobbling if fans
Summer/winter modes
Lots of light options bright/subdued...
Lovely big blades would be easy to clean no screws on blades

Purchased in August 2021.

Build Quality
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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Pamela, we're glad you like them - we'd love to see pictures of what they look like with the ornate ceiling. If you have any, you can email them to [email protected] =)

Julie

Julie

  • 2 reviews

This is great

published

This fan is quiet. It’s has both summer and winter mode which is easy to use via the remote.
The light is bright for me to knit by.
I’m really happy with it .

1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Julie, happy knitting!

Rob T.

Rob T.South East Queensland, QLD

  • 7 reviews
  • 2 likes

Very Quite

published

This fan is the quitest fan I have owned its speeds shift the air in our home very efficiently as well as very energy efficient. Highly recommend this fan in any size room

Purchased in August 2021 at Fans online for $239.00.

Build Quality
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Noise Level
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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Rob, that's great to hear!

Ute buyer

Ute buyer

  • 4 reviews

Can't believe how quiet the fans are

published

Installed a fan light in the bedroom and one in the lounge room of my one bed apartment, fans are quiet and move plenty of air. Remember to buy two bulbs fir each fan. Happy to recommend theses fan lights to anyone.

Purchased in July 2021 at Fansonline.

Build Quality
Noise Level
Value for Money
1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi, thanks so much! We're glad you like your fan.

Page 1 of 2

Questions & Answers

Carol

Carolasked

We have just had an electrician install our wynd dc fan (with isolation switch). We, however, cant the remote to operate the fan. What do we need to do?

2 answers
Mary E
Mary E

I just put the batteries in the remote and pointed it at the fan and it worked with no problems. And has every time I've used it since. I'd check the batteries if I were you. Are they new, are the in the right way.

Fanco Australia
Fanco A.Fanco Australia

Hi Carol, sorry to hear about this - you must be very disappointed. I'm not sure why your remote isn't working but please email [email protected] and we will look into this for you as soon as we can.

Winne

Winneasked

How do you remove light cover

4 answers
Fran Hansen
Fran Hansen

Sorry can’t help with that. My fans do not have lights in them. Cheers.

Mary E
Mary E

Hi Winne,
P 7 of instructions that came with fan say "Turn anticlockwise to remove and clockwise to tighten the lampshade". Only the plastic cover comes off, not the rim it sits on.

Winne
Winne

Thanks for your message, I was trying to turn the rim, all good now, done it.

Rhett

Rhettasked

The main switch will turn on the light and the fan blades will rotate a little but when I press the remote it wont work, I put in a new battery and can see the little red light working on the remote. Please advise

5 answers
Kevin
Kevin

Its good you have a little red light on the remote.
Try turning off the unit at the wall switch. Wait 20 secs then go through the resetting procedure in the manual. make sure you have the two DIP switches in the up position. Good luck.

Rhett
Rhett

Thanks but I can't find it in the ceiling fan instructions - I have the Urban 2

Rhett
Rhett

I can't see any DIP switches

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