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Asko D5424SS (Stainless Steel) (page 3 of 3)
DO NOT BUY AN ASKO
Asko were delayed in delivering the dishwasher.
Then it didn't work properly and trying to get Asko to send a technician takes forever.
It was then fixed only to stop working again the next night. Spent too much of my life waiting just trying to speak to an Asko service person. Only for them not to phone back when they say they will. Have spent almost a month without a dishwasher that works which isn't fun with a family of five. Will NEVER buy an ASKO ever again!
1 comment
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Dishes never dry and DW has mildewy smell
We purchased two of these dishwashers for our office a couple of months ago. We run them once or twice a week with office dishes -- mugs, glasses, a few plates and bowls. Nothing heavy duty. One of the machines never dries the dishes even on the hot dry cycle. And this machine now has a mildew-like odor that we can't get rid of even after running it on a few empty cycles. We've been leaving it open hoping to air it out. I'm disappointed in this machine. I've owned Asko at home and liked it but this one machine is not right.
1 comment
ASKO A.Asko
Hi Randi,
Sorry to hear about your experience and would like to help resolve the issue. If you could kindly email your best contact details to [email protected] I would be happy to look into it.
Kind Regards,
Kylie - Customer Service Team Leader
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NASCAR24
- 22 reviews
Cleans everything spotlessly
Moved house and left our old Asko behind. New house had a 6 month old Bosch unit so we thought we would be OK. Not so. It was noisy, didnt wash properly or dry anything, and had dreadful odour about it.
Off to the shops to buy a new Asko. Realised that unlike the Asko not all dishwashers have a stainless inner lining, hence the smell from the Bosch. Had this machine for about 10 months now, has performed flawlessly, washes everything spotlessly and leaves no residue, dries extremely well with only large plastic items placed in the top drawer ...Read more
needing an occasional wipe, very quiet when running, the only thing you can hear is water being pumped out through the sink. Machine does take a while to run through long cycles, but as we wash after the evening meal it is of no concern to us. End of cycle indicator is not easy to hear in the next room, not of any significance to us but someone might be interested to know
1 comment
ASKO A.Asko
Hi NASCAR24,
Thank you for taking the time to review this products and we are so pleased to hear you are happy with its performance. If you need any assistance in the future please feel free to email ... Read more
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Find out how Asko D5424SS (Stainless Steel) compares to other Built-in Dishwashers
Know better, choose better.
Don't waste your money on this.
This has been by far the worst dishwasher I have ever used. The design is great, it's quiet (too quiet, you can't tell if it is running), no knobs, very sleek. That is the only thing it has going for it. It doesn't wash or dry my dishes well. If the bottom if completely full of plates it barley rinses of the upper tray. The inside of the dishwasher is covered in residue and it looks quite unappealing. The filter is always clogging, when I remove it there are no food particles (I rinse the dishes off before I put them in) there is just a soap building up clogging the very fine filter. Tee dishes are never dry no matter what cycle i use. I wish i could get my money back...
1 comment
ASKO A.Asko
Hi CMJOVA,
Sorry to hear about your experience and I would like to help resolve the issue. If you could kindly email your contact details to [email protected] I would be happy to look into it.
Kind Regards,
Kylie - Customer Service Team Leader
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Deb BBallina
Not as good as my first ASCO
Was so impressed with my first ASCO when we moved bought another brand new from Harvey Norman to replace the LG which was working just fine (against my husband's wishes) and have had nothing but trouble. Only 2 1/2 years old and have had the technician out 4 times since Christmas 2014 had the mother board replaced twice. Woke Friday to find its not working again. Waited 4 weeks for the first service, 3 weeks for the second, then had to wait another 2 weeks for the part then another 2 weeks to replace the board and 2 weeks later its not working...Read more
again. Dishwasher full no techno available for another week. I'm exhausted. My only avenue is to replace it but being only 2 1/2 years old feel I shouldn't have to paid $1300.00, cannot say how disappointed I am, have lost my confidence in ASCO would not recommend it.2 comments
ASKO A.Asko
Hi Deb,
Sorry to hear about you experience and I would like to help resolve the issue. If you could kindly email your best contact number to [email protected] I would be happy to look into it.
Kind Regards,
Kylie - Customer Service Team Leader
Would love to hear from you and have send through my best contact number on the 23/03 but am still waiting for your call. Just an update, now the dishwasher won't start. Ordered a new start button b... Read more
ut prior to installation found it then started but only intermittently, this has now been over a five week period. Our service agent has been called out on 5 occasions. Service agent has no idea what the problem is but advises its a lemon and Asco really should honour by replacing this product with a new one before we spend any more money on trying to fix it as soon as we replace a part something else goes wrong. We're over it !!!Similar opinion? Write a review on ieatwords.com.au!
Never cleaned or dried dishes
In the year we've had our new Asko, it has never cleaned or dried the dishes, unless run on long hot pot cycle, then works mostly, but takes over 2.5 hours. Our old Asko finished in under 90 minutes and was perfect. Asko about to send tech a 4th time. We want our old one back! Doesn't even empty powder dispenser! don't buy it!
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SmillPetrie
- 6 reviews
- 2 likes
Works brilliantly
Bought this dishwasher after being recommended by a family member. Replaced our old dishlex which was the same size, however the Asko seems to have a better layout making it feel bigger. Company was first rate to deal with once purchased through the good guys. Would fully recommend to anyone considering a new machine.
1 comment
ASKO A.Asko
Hi Smill,
Thank you for taking the time to review this product. We are so pleased to hear that you are happy with its performance.
If you have any any questions or need assistance in the future please... Read more
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RonnyCravenSydney Surrounds, NSW
- 42 reviews
- 1 like
Exceptional.
Having lost our one year old Asko when the person buying our unit insisted it stay we were faced with a $1200 spend we didn't want. However Seconds World came to the rescue with an unblemished built-in version at the same money we had paid 14 moths ago. And the machine is terrific. If you have never used an Asko you will be amazed at how wrong some manufacturers get it. For example, the door opens flat, the racks pull out completely & glasses do not fall over (Mr Smeg take note). It is whisper quiet, (Aldi/Sterling take note) and above all...Read more
, of course, it cleans! (It is also very forgiving of overloading and crammed-in items though that's just me). All the good things written by other reviewers apply. If anything, it is better than the first machine, though I note this one says Made In Sweden on the door. The first one did not and according to Seconds World you might like to "prefer" Swedish origin. Nothing to add really. Just great. Quiet, efficient, looks great with no knobs or buttons. Has nothing that annoys. Perhaps a little pricey but well worth it2 comments
ASKO A.Asko
Hi RonnyCraven,
Thank you for taking the time to review the D5424 Dishwasher. We are pleased to hear that you are so happy with it's features and performance.
If you should have any questions about th... Read more
Two years later I can report just one frequent glitch. Our machine is mounted under the counter quite close to the sink. If water drips down the front panel everything comes to a stop until the electronics dry out. Otherwise no probs.
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Tom
- 2 reviews
Good Machine - terrible Customer Service
We purchased this model from BING LEE after reasonable reviews on the internet. Whilst the machine seems to operate quietly and cleans very well, Asko service and follow up is disastrous. We paid for the privelege of having the machine installed by Asko only for the tech to realise he was missing a part. After many follow up calls, not a single response from Asko and BING LEE. A month later and still front facia panel/kickboard is missing. On the flip side, machine performs well and cleans throughly albeit with longer cleaning cycles than our o...Read more
ld Westinghouse. I found that the control panel which selects the mode of wash is fiddly and needs more than one push to activate a cycle. ( something I'm sure I'll call them back for within the warranty period.) The internal part of the machine seems to be mostly stainless steel unlike the other brands which use plastic parts. Cleans well and is quiet Asko service is pathetic. The retailer will relinquish all responsibilty to Asko and tell you its a matter between Asko and the customer.3 comments
First service call out less than a month after install! Glad we opted for a 5 year warranty.
Tom, under the Australian Consumer Law the retailer is obliged to deal with your warranty claims. If they fob you off they are breaking the law. A large electrical retailer was prosecuted by the ACC... Read more
C over this same behaviour. Stand your ground and threaten to go to the ACCC.Thanks Paulie71. The Dept of fair trading was my next step however ASKO eventually met their obligations. Cheers
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Find out how Asko D5424SS (Stainless Steel) compares to other Built-in Dishwashers
Know better, choose better.
H WAU
- 21 reviews
Perfect in every way
couldn't be happier about this product. well built, strong, simple design (with child lock), the best part is it cleans very well (better than other models we used), it's relatively quiet. My wife is very happy about it, definitely worth the money. We bought the silver one just to match the kitchen, but white color is $200 cheaper(if I remember correctly), more value for money.
everything
none
1 comment
ASKO A.Asko
Hi Harry,
Thank you for taking the time to review this product and we are happy to hear that you are enjoying the machine. If you should have any questions or need assistance in the future, please fee... Read more
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MarkAuckland
Fantastic quality machine
Chose the Asko after much research due to our old Ariston giving up on us.
Made my choice due to the quality materials used, more stainless steel parts than others, close contender was a Bosche model but Asko was far better. Wife liked the simple design too. I like how the drawers slide smoothly as opposed to some other brands that feel cheap.
Machine is super quiet and on a normal wash mode is extremely efficient at cleaning quite heavily dirty dishes, I used a heavy duty program and was shocked that it even removed the burned on grime at b...Read more
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Questions & Answers
Jean Barlowasked
my machine, 2 yrs old, is not washing well. Cutlery, especially, is coming out dirty.
No answers
Patrickasked
When I use dishwashing pods, sometimes the pods don't dissolve and I find them in the cutlery tray or still in the detergent holder. Should I only be using liquid detergent?
2 answers
I use the Aldi brand ("Logix) of tablet and it works perfectly does the same or better job than the well-known ones and costs a fraction of the price of the others. Even though it is recommended to put the tablet in the detergent holder, I have just put it in the bottom of the dishwasher so it is being dissolved from the start and that worked well too.
We stopped using pods earlier on and now use dishwasher powder that you can purchase from Coles or Aldi. In addition we put 2-3 capfuls of vinegar into the liquid holder and this combination works well and is cheap!
Vicasked
A mouse has nibbled the outlet hose. As this isn’t a warranty issue I would like to replace it myself. Do you have any instructions for diy replacement? Model D5424 thanks
No answers
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ASKO A.Asko
Hi G Holley,
. Kind Regards, Kylie - Customer Service Team LeaderSorry to hear about your experience and I would like to help resolve the issue. If you could kindly email your best contact number to [email protected] I would be happy to look into it... Read more