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Ulaine SPerth, WA
- 6 reviews
- Verified purchase
Great
Great Laptop,
The screen is large with thin outer area, lightweight, great resolution. Runs fast and has good storage. Good student laptop or for work. Overall great laptop that looks nice.
Purchased in August 2021 for A$950.00.
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K KQueensland
- Verified purchase
Disappointed
It was supposed to be a very good laptop: AMD Ryzen 5, 512G SSD, 14" FHD, good look, good finishing, solid build. I thought ASUS is good because my previous Zenbook bought in 2013 is still usable. But I am now so disappointed. I bought this one in early Jan 2020 for my daughter's school work. However, 2 weeks after receiving, the constant "bitlocker blue screen" problem and failure to wake up problem caused me to approach Asus customer service. It eventually has to be returned to Asus for repair on 10 Feb. It's 3 weeks now and I am still waiti...Read more
ng. No progress report, no promise when it will be done - just told me it normally takes 10 business days. Meawhile my daughter has no proper laptop to use for 3 weeks, causing her marks in classwork assessment. I have requested a replacement new machine but no promise. I was once a loyal Asus customer but I am now so disappointed to write a bad review for them.
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