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Australia Post Offices
Yvette KinesiologistSydney, NSW
- 6 reviews
Aus Post Customer Service at Coogee Beach NSW 10/10
I have been going to Australia Post for over 50 years and I am happy to report that they are always helpful. The queues sometimes are frustrating but the staff are the best.
Helpful
Caring
Polite
Professional
Many thanks to them all
Cheers
Yvette
1 comment
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Penny RevellLaunceston, TAS
Excellent service
I live in a small country town in Tasmania. Our little Australia Post services many little suburbs, the quality of service from the staff is excellent, always leave with a smile
1 comment
Priscila L.Australia Post
Thanks for the great review Penny! :)
Priscila
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Questions & Answers
Thomas Mudfordasked
I am trying to trace a delivery tracking no 33PR7045203901000931503, I went to Uralla post office(2358)on Wednesday last week and I was informed that the parcel was at Chullora Distrubition Center .It has been there since 27th march I asked her for more details but was told by her that there was nothing she could do about it where do I go to get answer on expected delivery time after all it has been over 5 weeks since chullora got parcel
4 answers
WHEN DO i GET ANSWER
If you can go to the Australia Post web site you can submit a lost parcel report there. Don't expect much and you won't then be dissapointed. A shambles.
Ibne F.Australia Post
Hi Thomas, I've checked our internal tracking site and unable to see any further scan since 27th March. I'd advise you to raise this issue with the sender. The reason I'm requesting you to contact the sender is that the sender can provide us details like senders & receivers details on the parcel, postage paid; etc which are required to investigate further. Besides, if the investigation outcome indicates this parcel was lost in transit/damaged at the facility, the sender is the first party to claim for compensation.
Regards
boyznthehood5asked
My parcel was supposed to arrive by today but it still says it's being processed through a Sydney facility when I check the tracking progress. Could you possibly find out where it is? Tracking number is UWQ864411801000930303
1 answer
Sami M.Australia Post
Hey Boyznthehood5,
I've had a look and this article is out for delivery today.
~Sami
freddiecasked
I sent an A4 sized letter from the UK using international tracking. The letter arrived in Sydney on April 22 but the last notification is still saying Sydney awaiting clearance inbound after 4 days. Is this normal?
3 answers
Sami M.Australia Post
Hey Freddiec,
Without the tracking number I'm not able to advise much but based on that date it should arrive some time next week. The 22nd and 25th were public holidays here in Australia which would have delayed processing at border control. Once the item is handed over to us the scans will change to "processed at facility" and the item will be delivered a few days later.
If this hasn't been delivered by May 6th at the latest please contact the postal authority you sent this with so they can investigate further.
~Sami
Tracking number is LB 104273342GB. Border agencies say they passed it straight through to Australia Post as it was only an A4 sized envelope containing papers.Please start accepting responsibility for your employees and not blaming border agencies all the time.They would have no reason to hold letters.
Sami M.Australia Post
Hey Freddiec,
When ever an item is handed over to us it it processed by our main sortation facility in that state.
After looking at the scans for this item I can see that we don't have any scans for this item being processed at any of our facilities yet so I recommend getting in touch with the sender about this so they can initiate that investigation with their postal authority.
~Sami
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Priscila L.Australia Post
Hi Yvette,
Thanks for such a lovely review! I'd like to get this passed onto their manager if that's okay? I'll need some details from you so please look out for my private message. ... Read more
Priscila