i was having issues with my passport application, the lady at the Perth business centre helped me out soo much i was able to get my passport lodged and received passport in just over a week, super helpful!! the postal manager there always helps me!!!

Every time I go into my local Australia Post I am blown away with the service I receive. The team always go above and beyond for me and what I need done .

This office is known in the area for being slow service and don't know many of the services they provide very well or at all.They have owned the buisness for a long period now and havnt improved

I spoke to Margaret on the phone and she helped me find where my package was! I was unsure of where the package was due to not being home to collect.

Passport application is a convenient service provided to people in Australia. But rejections with respect to the photo is annoying.

Very often, items such as computer hardware, mobile phone are sold at a cheaper price.

I really enjoy the service at Australia Post. The staff are generally friendly and accommodating and always have a smile on their face. Great Aussie Organisation, and reasonably priced for parcel delivery

They find ways not to accept passport applications. Body language is rude and customer service is ZERO. Not printed properly, signs not match etc ( even if it's a dot of a ink.

A fantastic idea predictably ruined by auspost
You receive a text & email stating your parcel is ready for collection at your 24hr collection site. However yet again the lockers are not working (& the office is closed). What a waste of my time. WHY SEND THE MESSAGE!!!! Idiots

My local post office is small but efficient, friendly staff that get the job done. Can do my banking now which is great, saves me a longer trip into the city

Went to pick up a parcel that had been redirected to the post office. The woman at the counter scanned the code, looked for 3 minutes and said it was too hard to find and she would call at her convenience. There was only one other customer in the shop at the time.

At a post office only open 9-5, that means Australia post expects me to leave work whenever their employee decided to do her job and get back to me!

This is really bad post office!
Just move to new suburb in Barton ( Canberra) and local post office is Kingston !

Went to processed the passport ! The Retail assistances really rude! And asked me to back and forward couple of time to finish the copy the document ! I’m sure post office can copy 1 paper of document offer to pay for 1 copy of document but no help ! Such a lazy sales assistant!Hopeless!

The local Kiama post office has great staff, and delivery staff.
Always friendly, helpful, courteous and efficient. They handle all your needs in one place and have lots of extras you can buy in store.

Love the friendly service and availability of everything you need for posting parcels or mail including gifts and gift cards. Passport photos available plus banking facilities post office boxes make it easy to collect mail out of hours

It's a pleasure to be able to say "Thank you" to the Personnel at Emerald Post Office, Victoria; the Postie who carefully delivers our mail on the Postie Bike come rain, hail or shine. The deliveries that are thoughtfully left in an appropriate place or a notification that we have something to collect, if no one's home and last but not least the front of house, counter staff who always have a smile and a welcome. I,m always confident in advice that I might require and nothing is ever too much trouble.

I was waiting in line to be served. On the 2/02/ 2020 at 10.30 am . The male behind the counter looked me up and down did not say can I help you that is what customer service is!!!! I approach the counter he was rude and abrupt I could not believe it . I said to my friend as I was walking down the back to fill out form gee his so rude. He then yelled out he is not rude in front of other customers I said you are he yelled it at least 6 times then was talking about me to another customer.
I think with all theses new take over of Australia post you need to teach them we highly appreciate good customer service. His manner was unexpected disgusting and I will take my business elsewhere!!!

Thx to to current friendly helpful counter for prompt service and info which has improved so much from the past. Well done aussie post,! Free 10min car parking on site for customers is gr8.

Where I live in Wauchope NSW the post office is absolutely great. The staff here are so friendly, professional & just willing to do whatever is needed to help you! Awesome service!! Thanks heaps Wauchope PO. But truly, I've always had good experiences within Australian POs I've visited within my lifetime. So Thanks for always being friendly & doing a great service, cheers....