Ive made a formal complaint for harassment against the senior worker from Petersham LPO to Australia Post.
Id also recommend anyone to record a video of his behaviour on the phone whenever you go there to pick-up a parcel.
His attitude is unacceptable in Australia.
If he cannot do his job properly, it is time to resign and move on.

So many times, they can't find my package only to have to look it up on the system, find out THEY have it, then have a relook. They're disorganised, clumsy and unprofessional. There is solid reason why they have no accolades on their manky worn-out brick walls. I have better things to do then wait around for you to do your job. For anyone going through ChirnPark PO, save your time. Go private delivery, trust me.

This place has the happiest, friendliest down to Earth staff whom really know their customer service and products.
Always helpful to assist and get you the best price for your postal needs.

My parcel expected delivery WAS 31rd October it is now 25th of November and it has not been moved from transit??? what is happening? I have tried calling Australia post but all I've been told by a robot its going to be delivered soon? you sure about that?? I didn't even get the option to TALK to a PERSON! Funny as i'm writing this review Australia post has just delivered other items. So i'm guessing Australia post has lost my parcel and are just not telling me? I even had the ebay seller contact me and ask why I had not done a review on the product!!

Tracking: number 33PRN001774501000935105

I traveled over 1 hour to the wrong post office the customer service officer yelled at me telling me I was at the wrong place Terrible service from the front counter and delivery man who left the wrong slip address in my mail

I like Australian post Office, its convenience, They are friendly and Usefully . I have to go to Australian post office every month because I have to pay my bill and Post some Something sometimes.

Australia post has changed extremely over the years. It is now a proper news agency and gift shop as well as a post office. What a good idea! My local office at Orion, Springfield Lakes, has a wide range of unusual gifts not always available in other stores. The postal service is efficient as well, and the staff give little suggestions that help me when Im sending mail overseas or interstate. Keep up the good work! You are a real Aussie icon!

All of my customer experiences at my local Australia Post office have been nothing but professional, convenient and essential. The staff are always very helpful with every aspect, also very knowledgeable with all of my postage needs. An integral part of the community.

I Went into the Southland post office to post something and went up to the counter to post a parcel a lady named Jill put her palm up in my face and said Im not serving, no sorry, no eye contact. I am absolutely furious.

Took way too long in line to collect parcel only to be rejected because it was apparently supposed to deliver to my home instead of there, so I went back to my car and then decided ask them to check anyways incase it has been delivered, and again had to wait another 30 minutes just to get a small parcel I should of gotten first time, that's an hour of my life wasted.

I wanted to collect the Australia Post coins. Release is in dribs and drabs with insufficient coins released. I drove to the Tarragindi Post Office when I was told they had all the coins. When I got there I was sold only 2 as he was not prepared to sell more than 2. Australia Post, why are you wasting our time and energy!

My young 3yr old saw a remote dinosaur for sale at our local Post Office when I was there last and each time we visited the Post Office he would comment on it and look at it, so I decided to buy one for him for Xmas, when I went in without him to get it they were all gone, the lass behind the counter asked me for my name and phone number and said she would try to get one for me surely someone would still have one in stock. Two days later I got a Phone call from them and I purchased it, great result, thank you, they are always so friendly and helpful.

We have an ongoing problem with mail directed to our large and very expensive PO box - held for 30 + yrs. Wrong mail, missing mail: constantly. Many important documents have not been delivered. Complaints in person at branch and via call centre have been unheeded, matter STILL unresolved. Called complaint line today. Have been promised a follow-up call - and action - from Area Manager. We shall see....

I have been using this PO for over 30 years.. I have always found the staff very helpful
I frequently am away from the city and they always hold my mail.
It is a very busy office and I am sure the staff do not always get treated with kindness, people can be very demanding

My parcels don't come on time and I have most of the time to pick up the parcel from the post office. Needs a lot of improvement. Not happy at all.

So helpful. Krupa jadeja has helped many times when calling cards not left by drivers. Always very pleasant and doing her job above and beyond. Many other staff members could take a lesson.