Australia Post (page 3 of 358)

Parcel Post has become a regular knock at our door. They deliver on time with tracking & text updates so we know when to expect the delivery. The package always arrives in excellent condition, the staff are friendly and courteous, I can't recommend them enough for the quality of service they provide. If I could give more than 5 stars, I would.

I’ve always had great experience with Aust post, it’s quick, easy and prompt! Love their tracking as well and it never disappoints. I’ve been sending a lot of packages nationally and a few internationally too and even the rates are not too bad. Also very convenient to find the stores almost in every part of Melbourne. Definitely recommend ☺️

Australia Post GETTING WORSE BY THE YEAR.
1) Parcel NOT Delivered to MY Address on the Parcel
2) I am home - But Delivery Person says: 'Sorry you were not home'
3) Sent A Document: 'Signature on Delivery' - AP Delivery Person Delivered Document - BUT DID NOT GET A SIGNATURE.

Using Australia post for parcels is easy and convenient.
being able to track where my parcel is and to be able to redirect it to a parcel box or post office of my choice is very handy,

This is the perfect option for those of us who travel regularly. We can hold mail for three month and collect it when we return. So convenient.

I have used the Australia Post Unaddressed mail service now for six months. The delivery side is just fine but the online set up program, Campaign Targeter, was very difficult to get set up. It is very user unfriendly. It was also very difficult to get any meaningful support, until I managed to connect with a particular supervisor who went out other way to help solve my problems. She made all the difference. Once I got it set up it was easy to replicate the delivery each month. Overall, value for money at 22c (then 24c) per delivery is good marketing value. I would use it again. Private mail delivery companies were pricey and did not do our area.

Always helpful with packaging. I needed extra help to select the right box for domestic delivery. Northbridge Australia post is very helpful and great customer service. Will always help to sleet cost effective and delivery methods. Thanks you

I frequent the LPO at Keilor Downs the ladies who work there are so friendly and are always ready to help with any enquires

Such a reliable service, on time, cost effective and friendly delivery drivers.

Excellent service from Australia Post in sending small and large packages domestically. Service delivery is always on time both as a sender and receiver. Friendly helpful staff at my local post office. Phone calls to follow up on service provided and offer assistance. Very happy with their service.

My parcels get dropped at the front door. Seems to be a fast and effective service. One of my parcels went missing but two weeks later was delivered
I was very pleased

I ordered a much needed chainsaw part and requested express postage at online checkout. The item arrived at my address ontime but could not be left in a safe location because nobody was home. I received text to confirm i wanted to use locker then a code in another text message saying my item had be placed in the local aus post parcel locker. All i had to do was enter the code into touchscreen on locker and the locker unlocked! It was so easy to use and i highly reccomend uing the service, worked great. Thanks. Jack

Always prompt. arrived in good condition..the tracking was to perfection

I had a parcel delivered from over seas. It was delivered quickly, and the package was in perfect condition. I really didn't expect the parcel to arrive so quickly.

Always have the best service and help from the team at Carrum Down shopping centre

Bulli st parcel pick up. Staff are under the pump but are so helpful despite this. Always spend time getting your parcel in time.

They always text me with updates delivery is on time and the delivery man is very courteous and professional

I was picking up a parcel which they were holding, The Aust Post employee knew where to find the parcel and quickly processed it so that I could pick it up.

Over the past year my wife and I have ordered approximately thirty parcels between us and all of these parcels have arrived on time and in good condition.

What a difference people can make. My parcels are now delivered to my door and when I am home a happy hello greets me when I open the door.

I was concerned regarding an article that l had ordered on line but with the brilliant tracking service it allowed me to follow and took the concern away. Well done.

I’ve been travelling the country for a number of years and the old issue of not having a fixed address is no longer a problem thanks to the multitude of ways we can receive parcels. Having an individual parcel ID which can be attached to any post office or locker location is fabulous. The ability to redirect if needed all adds to the convenience. I wouldn’t hesitate to recommend Australia Post Parcel Collect system

I order most of my shopping online and am always happy to see Australia Post is delivering the items - I can track easily on the Australia Post App and can have the items delivered to a number of different addressess even a parcel locker - Awesome for people who work full time

I am a big on-line buyer and use the Australia Post Courier Service frequently. The service is fast, efficient, very safe and the couriers great to deal with.
As one doesn't just want anyone to approach the front door, these highly capable employees are respectful and make their visit clearly understood.
The parcels are, for the most part, undamaged & unharmed.
I would recommend Australia Post Courier Service to anyone looking for a very efficient method of postage.

Parcels always received on time as per the application on my iPhone

Lazy INVESTIGATIVE staff - do anything to avoid actually locating missing article even when their photo proves delivered to wrong address

Polite and easy to talk to easy to approach if you have a query

I'd love to drag that new CEO of auspost down off that pedestal they've put themselves on so I can tell him how disorganised auspost is.. I wish I could show the tracking for all my items.. when they arrive in Brisbane they are usually sent to Rockhampton and then out to me in Alpha.. but this parcel I'm waiting on has arrived in Rockhampton but sent to Mackay so WTH??? It would've arrived today but now who knows when it will arrive coming from Mackay.. other parcels have been sent to wherever but eventually I do receive the parcel.. the only time I don't have a problem is if I pay for express post.. it's rediculas!!

Do not send your parcel with Australia post,
They offer $100 to compensate for your missed parcel but they basically never pay, they would ask you to provide lots of documentation and every time they come back with another excuse until you give up.

Lately it takes longer for a parcel to reach us from Brisbane, 1 hr from us, than it takes to get from the manufacturer to Brisbane by international freight. Far too many times the parcel on arrival at Brisbane is forwarded to a sorting centre interstate before coming back to Brisbane for delivery on the Sunshine Coast. Other days they excel which has you giving plaudits to AP for excellent service and delivery.

4-5 times I get an email saying driver has taken parcel to post office. “No attendance” I am disabled and work from home all day. Drivers doesn't come so he can save fuel and goes straight to the post office owner of the post office when I told him said he has had many of the same complaints. Stop hiring these Uber part time drivers and hire some proper people!

Never had any delivery issues and use them on a weekly basis

The prices keep going up and up. To send a tiny parcel weighing 200 grams, 7cm by 7cm by 2cm cost $10.60. 2 years ago it was $6.25. You lost my custom. I sell on ebay and am revising every listing to read SENDLE.

First Australia Post didn’t leave my parcel at my property as requested as they state no safe location despite the fact that the parcel in question would fit in my letter box. Then they state I can be collected after 4pm on Friday the 17th of November. When I go to collect it on Monday the 20th of November at 2pm the parcel is still not there. Australia post refuse to redelivered the parcel to my property despite the fact that I have already been to the post office to collect it as per their instruction. I now doesn’t have another opportunity in which I can get to the post office before the time is up that they charge you to keep it there or send it back.

No body wants to help you,
Can’t get you out of the door fast enough when you genuinely have questions. Don’t want to help, non humans and cannot think outside of the robot four walls they are in.
Wanting to collect a parcel that failed to deliver properly, one would think I was picking up a Nobel price or precious metal or weapons. It’s a joke.
Nothing works.
Its rather sad and dam right appalling.