I purchased a new battery with a three year warranty. It failed after nearly two years. I brought it back and they tested it overnight. Rang me to advise battery was faulty and to come in and pick up brand new replacement battery at no cost. Excellent service and very professional.

Thank you to the fabulous blokes at AUTOBARN WARNERS BAY . Great price for a battery plus they installed it.....highly recommend them....

Always a pleasure to go into this store. Happy staff only to willing to help. Even advising where to purchase a product they don't have or are out of stock. Spent a lot of cash here and always happy to have been there.

On their website they said they do price match, but they refused to match the price i found from another local shop. They start to making excuses and offered discount instead. So they use price match to attract people to their shop and using discount to make people to purchase by offering partial discount. The sales person said, do you want to drive all the way to the other shop to save this $15? This is really bad strategy. You get the sales but made me write very first bad review.
Price i found from Eastern Battery - $133
Autobarn price - $175
purchased price after discount - $148

Complaint made to the company, someone said they will investigate but nothing happened after 2 weeks.

I purchased some window tint for my motorhome. It was a really bad product with wrinkles and when you pulled the backing off some of the colour came out. When i returned it i was made to feel like a criminal. They have taken the roll back and no refund was given they said the manager would call me with still no reply. I will never shop there again.

I have bought a number of items from the Mackay North Autobarn store and found the service to be excellent. I am very pleased with the involvement of staff in trying to get the equipment working correctly while we have had some difficulties with the supplied equipment. They are persistent and courteous - particularly Nigel and David who have principally followed up on concerns with the supplier. In a separate incident, I mistakenly believed that I had been supplied the wrong filter which turned out to be correct but the commitment from the manager of the store was first rate and excellent. I would recommend people give them a go and work through any concerns with patience because they will try to do the right thing by you.

This store is run by married couple Naomi and Scott and by example all of their employees are polite and very helpful. Their knowledge of the products they stock is vast and nothing is to much trouble.
I had just brought my 1St car and as a mature age learner found their service great when I have been into the store to buy things for my Subaru. They were great at helping me get back seat cover custom made and they were very good at letting me know when my items arrived.
I couldn't recommend this store any more highly and they are great ambassadors for Autobahn.

California original aluminium deoxidiser and purple polish will do what the yu tube videos show. Yes still a lot of movement but no hard scrubbing. Cost is high but minimal use still gives a brilliant result. I bought a 2011 tent camper trailer that had never been polished. The rear tailgate sooobright now. You’re checker plate will look so good even if you have looked after it before. A product that actually works. By the way I have only commented 5 times on anything and that means Facebook. Bought instore and service excellent by Harley who was interested how it goes.

Online order 20015199 - on picking up this order I was served by a polite las at recreation area and referred to pick up area where a rough looking man in his 30s then served me - he was blunt rough and discourteous. He pretty well ignored everything I said and slowly processed my order. I had some questions regarding my order and with reluctance he attempted to research my questions but lapsed into totally ignoring my comments I made to assist the enquiry - I had paid for the order online but he asked for my credit card details to recharge me but then saw the PayPal payment - the whole experience was off putting making this the last purchase from capalaba shop.

Very poor service in Bendigo,
8 staff all standing around talking.
Waited for 5 minutes to be served, no one came.

I usually don't have time for writing reviews but these bunch definitely deserve one. I visited the store to install a radio for my rav4 . Job was done but they could not connect the reverse camera. David promised to arrange for the connector and connect the reverse camera. I waited and waited then visited the store in person twice. Both times I was promised a call back. They took the details and nothing. Don't promise if you can't deliver! Childish behaviour, that is all they demonstrate . Don't expect professionalism, they act like they want to be mature but they are not. Grow up! Get some training .

The team at clayton autobarn are amazing I've been in there countless amount of times and never had an issue, weather I'm spending $2 or $1000 they always give me the same service and always happy to help.
Great work team hope you keep it up!! :)

Penrith .. just got abused by a staff member . This person was so out of line 2 staff members took him away ... and this is customer service after spending 1300 dollars and its still not fixed.

Great service from Auto-Barn well beyond expectations.will definitely be back for my next service credit where it’s due thanks guys.

In store did not have a booking
As per AC promotion easy and explained service process prior to payment
Great attitude from the manager slotted me into his busy day and had the car ready to pickup 45 minutes early
Thanks guys I am cool again in my wee Barina
cheers from Ray in sunny Mullaloo

I have been dealing with Autobarn Airport West and the team since commencing a restoration project (FJ40). Every time I go into the store the level of service is such a high standard, product knowledge is excellent assuring you purchase is correct. What is important is this is not a one off and occurs every time. Great place to shop. Thanks AB team.