As of February 9th, 2022, Automotive Superstore is offering each reviewer the choice of either Kitten's No 1 Cream Polishing Wax (valued at $4.95) or Kitten's No 2 Cut & Polish (valued at $4.95) to each customer as a free gift with their next order to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Automotive Superstore
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- 3 reviews
- 1 like
An Excellent Service to Vehicle Owners!
Great identification and guarantee of parts for your vehicle using the input of your rego number. Very competitive prices and fast delivery of ordered items. Very happy. Thank you so much!
- Product Quality
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- 2 reviews
Purchase review
Website easy to navigate and find what I wanted. Prices very good also.
- Incentivised Review No
- Return Claim MadeNo
Hi Shannon, Thanks for the feedback!
Car stereo
I bought some speakers for my Ute and sub woofer plus an amp
- Product Quality
- Shipping
- Incentivised Review No
Hi Jimmy, Enjoy the stereo upgrades! Happy to help if you have any questions!
Wonderful service
A timely response to my purchase online to pick up the item. The service and help when I arrived to pick up the item was exceptional.
- Incentivised Review No
- Return Claim MadeNo
Hi Debra, Thanks for the feedback on your order. Happy to help in the future!
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Excellent
Easy to deal with, flexible and easy to use website
- Incentivised Review No
Hi Phil, Thanks for the feedback. Happy to help anytime!
Perfect, Service and Delivery
Great product and service, very prompt from online ordering to being delivered by Australia Post.
- Incentivised Review No
Hi Shane, Thanks for the feedback. Happy to hear it has all gone smoothly for you!
- 2 reviews
- 1 like
People who know what there about impress me
Very supportive influence for somebody who is not automobile literate and doesn't always know what they require. The efficiency and speed the order was processed was also impressive.
- Shipping
- Incentivised Review No
- Return Claim MadeNo
Hi, Thanks for the feedback . Glad we could help!
Fantastic and easy
Found the part number I required and AS had these instock VIC. The item a set of Brembo Rotors ordered Tuesday and arrived Thursday.
- Product Quality
- Shipping
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Hi Rod, Thanks for the feedback on our delivery time. Happy to help anytime!
Founds items needed
Found both items I wanted on sale, very good good
- Product Quality
- Shipping
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Hi Kyle, Thanks for the feedback. If you need anything in the future please feel free to reach out!
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amazing!
amazing support service and really helpful! had trouble with some parts for my new stereo and they helped so much with returns and suggesting new parts. amazing!
- Product Quality
- Shipping
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Hi Jen, Thanks for the feedback. Happy to help anytime!
A+++++
Cheap As, Good brands and great range for GSV40R Aurion. Great communication, quick delivery times. Never any issues, definitely use again and recommend for Automotive stuff.
- Product Quality
- Shipping
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Hi Brendo, Thanks for the feedback. Glad we could help and delivery as promised!
- 3 reviews
- 2 likes
The One Stop Shop For All of Your Automotive Parts
I looked around the website for a particular part and all I saw was parts from overseas that wanted to charge outrages prices and I came across and all Australian Company Automotive Superstore which had the part that I needed at a cheaper price and this will be my Number One Automotive Superstore from now on.
- Product Quality
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Hi,
Thanks for the feedback. Glad we could get you the products at great prices! Happy to help anytime in the future!
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- 2 reviews
Awesome service and price
Ordered Bosch aero twin wipers.
Great price, communication and delivery.
Extremely happy and will be using these guys again
- Product Quality
- Shipping
- Return Claim MadeNo
Hi Mark, Thanks for the feedback. Happy to hear all went smoothly. Happy to help in the future!
The reviewer stated that an incentive was offered for this review
One happy man !!
I have purchased a number of things from the store now from brake upgrades for my vf commodore to bushes for my ford ranger and uhf radio upgrade for my truck and all I can say is I am very happy with how easy the web site is to use the customer service online and in store and the products live up to my expectations I am very please and will continue to do business with the team at castle hill and online
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
Hi Jaysen, Thanks for the feedback. Happy to have you as a customer and if you need anything in the future we are ready to help!
- 4 reviews
Too easy!
Easy website to navigate, found what wanted, ordered it, day later I received shipping notification with a tracking number, now for the wait.
- Incentivised Review No
Hi Ian, Thanks for the feedback. Enjoy your order!
Questions & Answers
I ordered engine mounts on 8/11/21 order no. 100222188. Couriers please picked them up according to the tracking number CPBLB2Z0072271001 on 11/11/21 and nothing has happened for 10 days. the funny part is they only had to travel to our address 1 hour so where are they for 10 days. Please please get some reliable postage options. we have waited months for others items with Couriers please. Can you check into this. thanks Julie
Am considering buying from you but extremely concerned now that I’ve seen all of these negative reviews! Is there anything you can tell me that you feel would give me confidence to place an order?
don't. I'm writing to the ACCC in the morning and lodging a formal complaint. Buy and loose your money at your own risk. [Irrelevent Content Removed]
yeah, DO NOT buy from them - no matter how cheap their price is - as it will cost you much more by the time you factor in either not receiving it, or getting a faulty one, and then having nothing to s...
Read morehow for it and having to re-buy elsewhere whilst being out of pocket while you go ahead and lodge a credit card chargeback (which can take months) and write complaints to nsw fair trade etc... they are a total sham! - guaranteed the few positive reviews are fake.
Agree….don’t buy from these guys. They don’t care about any issues that arise. No phone number as it’s been disconnected. Only email ticket…wait ages to hear anything back,
Hi, I have been waiting for my order for nearly a month and no reaponse via email and phone.Can you please advise where is my order 100174699??
I had an experience about a year back that took me 2 1/2 month to resolve and only after I got the AAAC involved did they bother to do anything. It is now a year later and I see they are still doing t...
Read morehe same thing. Big talk but no delivery. Don't let them tell you most people are happy. If you look at the ratings of 1 and 5 stars it is almost even and over 90% of the 1 star ratings is about the same thing. No one to talk to, no one coming back to you as promised, stock so called available but then not and excuses later. If you cant go into a shop and get it there and then, dont bother. Save yourself a lot of heartache and go somewhere else.Get an answer from our members and Automotive Superstore representatives
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Hi, Happy to help anytime in the future if you have a question!