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Reviews

4.9

212 reviews
5
(206)
4
(2)
3
(1)
2
(1)
1
(2)
  • Product Quality
    5.0 (8)
  • Return Claim MadeYes (0) · No (8)
  • Shipping
    5.0 (1)
  • Customer Service
    5.0 (7)
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Chrissy

ChrissyMinto

  • 2 reviews

Absolutely great service and products!!

published

Super happy with my purchase from this company, my infa secure Luxi caprice 0-8 baby car seat is just beautiful and was a great price.
Also change table with drawer is perfect.
The lady i dealt with was just so nice and very helpful and the gentleman took my items up the other end of the Main Street to place them in my car,he also went out of his way to show me where the public toilets were located :-) now that's what u call great service!!! Highly recommended baby care nursery

Jake

JakeSydney

Great Prices, Speedy Delivery

published

I bought a cot, chest of draws, change table and mattress. Prices were the best I could find and the items were delivered the following day. Would highly recommend.

TRACEY

TRACEYCamden

BEST SERVICE EVER!!!!!!

published

I bought a stroller with some accessories for a disabled child. Unfortunately there was a manufacturing error with the accessories. I rang up and explained the situation. They checked they had more in stock. Went straight to the store and exchanged it no problems. They even helped me with more accessories and I purchased even more (mainly due to the service and how helpful they were - I also needed the accessories). Will recommend them definitely to others. They were extremely knowledgeable and very friendly (which is extremely hard to find service like this these days).

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Liz

Liz

  • 5 reviews

Overnight excellent service

published

What a great service ..I ordered online but rang first to ensure they had the stock, which they did...got a phone call the next morning to ask if I'd be home for the next 2 hours and they delivered within an hour ..what amazing service and the best price especially with such prompt delivery .the delivery man was very helpful and placed my items indoors, and was very pleasant to deal with ..would I use this site again ..definitely and will recommend them to friends .thank you very much ..liz



Aaron

AaronSydney

Great service and Best Price

published

I rang around Sydney for an urgent car seat purchase and Babycare Nursery was able to get it from their warehouse to the store for me to pickup within the hour. The price was also the best online. Great service - highly recommend.

Fantastic service

published

I ordered a convertible baby car seat and it arrived the very next day. However I had made a mistake with my order and not specified the Isofix version of the seat. I rang Babycare Nursery immediately and they were very polite and happy to exchange for the correct model. I returned the seat and now have the new installed. I was delighted with the service

Extraordinary efficiency and customer service

published

I ordered two products from baby care nursery and they were delivered two days later (interstate).
I contacted the shop before ordering and my calls were always answered quickly and satisfactorily. They said it would be there by the end of the week-and it was.
Thank you.

Excellent customer service Service

published

I ordered a portable cot at 10.00am on Thursday 24th March and it was delivered by courier at 2.00pm the same day.

Richard C

Richard CSydney, NSW

  • 3 reviews

Outstanding service.

published

I ordered an infa secure car seat in the morning and was delivered by courier the same afternoon.
Absolutely top shelf service.

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Dimitri

Dimitri

  • 2 reviews

Excellent service - very helpful and professional

published

I bought a car seat from Babycare Nursery. Vendor was very professional and helpful. In general - excellent service. I highly recommend

reviews99

reviews99AU

  • 6 reviews
  • 1 like

Competitive Prices, Customer Friendly Service

published

I could not believe this tiny little shop in Cabramatta had such a great range of products. I purchased the Bob Revolution in Orange and it was the best price I could find in Sydney. The owners were friendly and offered to trolley the big box to my car, which was such a relief.

Working mum

Working mumAU

  • 3 reviews

Excellent delivery time, product as ordered

published
NDBS

NDBSAU

  • 5 reviews
  • 3 likes

Fantastic price, customer service, communication and delivery!

published

Was checking online for 2nd car seat, found their website - best price we found . Ordered it - Free delivery!
We received an email quickly stating would be couriered over that same day. WOW! Fantastic. Highly recommend this store. Great products, service, prices and delivery. We love the seat - and so did our son!

Keegan

KeeganHoxton Park

Great service...great price

published

Contacted Babycare Nursery with some questions regarding a Booster seat from their website. Received a very quick and informed response. This led to me ordering the product via their website and it was delivered extremely fast. Product was also very competitively priced too. Very impressed all round. Highly recommend using this store.

Super fast and helpful

published

Prompt email response. Very helpful with my enquiries. Great price, cheaper than I had found elsewhere. Super fast delivery. Will shop there again.

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Monique

MoniqueWollongong, New South Wales

  • 2 reviews

Super fast shipping

published

Website was easy to use, price was reasonable, email correspondence was sufficient and delivery was super quick. Very happy customer!

Great price, excellent service!

published

Fastest service in the world

published

I ordered a second seat that I was told everywhere else would take minimum 6 weeks! I was going into hospital tomorrow and I didn't see there was a 4 months wait on the website. However before I could call them to cancel I got my order in 3 hours!!!! I ordered this morning and I got a phone call 2 hours later about it being delivered in the next half an hour.

TrueMagoo

TrueMagooMelbourne

  • 3 reviews
  • 2 likes

Great service and really fast

published

I ordered an item I was having trouble finding in stores. I was so happy to find it at babycarenursery.com.au, and really surprised when it arrived about a day and a half later. Great service and value and I really appreciated it. I'll happily go back to this online store when I need more items.

Shiitake

ShiitakeMelbourne

Great price, fast delivery

published

I bought two Infasecure ISOFIX seats off the online store. They were the cheapest price even when taking into account deliver (courier to Melbourne).

Communication was great - one of the colours I had ordered was not in stock but they offered to replace it with another colour or wait until it came back into stock. I chose another colour and it was dispatched the following business day.

I received my good within the week.

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Questions & Answers

Chiina_01

Chiina_01asked

Baby Care Nursery

I want to buy a valco spark duo from here but I just want to make sure I'm not being scammed and will receive the pram as I have been scammed online before.

2 answers
Sammy
Sammy

I recieved my pram within 3 days of ordering (delivered to Victorian regional area and the week before Easter) as person on phone said they would. Very satisfying online store. Notably it would have been delivered the day before (2days post purchase) but I was out- courier service left note and had online service to arrange re-delivery the following day.

Chiina_01
Chiina_01

I ordered it and it is in transit very happy with the customer service from this store would purchase from here again

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