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Physical store, Online storeKimberly LuffmanAU
- 2 reviews
Fabulous service, product and price!
Couldn't be happier with these guys. Ordered online and received my order within a 24 hours. I got the best possible price online and they were exceptionally easy to deal with. I check their website first now for baby items and if I could get what I needed from them every time I would!
easy to navigate, fast service, friendly
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SameerSydney
Best Price & Best Service
We came across Babycare nursery while comparing the prices online and I have to say their prices are better than any I have seen so far. First we ordered Bebe Care Classic 4 Drawers Chest which was delivered the next day and we were so impressed with the service that we ended up doing all our major baby shopping with them which included - Steelcraft Strider Compact, Grotime 5 in 1 rollover cot & mattress Infa Secure Luxi Ride 0-8 Child Restraint seat which were all delivered promptly and to our surprise Sam also threw in a cot set for free. Keep up the good work guys!
Best prices and best service
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well comfort well perfect
i purchased this stroller for my daughter it ticked all the boxes light easy fold reverse handle full sun hood full recline. don't be fooled by its tiny size and weight its very zippy and sturdy is that possible yes and my grandy just loves it .I would highly recommend this product with confidence from babycare the customer care, service and after sales service was a pleasant rare experience, well done thankyou.tricia.
well comfort is simple light with lots of features not usually found in compact strollers
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Pauline
- 2 reviews
Very pleased!
I purchased a ZuZu pram online and was impressed with the delivery time to Melb (as stated on the website) and the service from Babycare Nursery, responding to emails promptly.
This pram is no longer being made and was really happy to find it!
Will be looking there again for other things.
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Excellent service, great price!
Saw the Infa Secure Luxi Caprice on the website for the best price, and purchased and picked it up from the store. Parked my car a 10 minute walk from the store (I had my LO in my carrier), and the owner walked the seat down to my car for me!
customer service, friendly, knowledgeable
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A working motherSydney
- 2 reviews
Exceptional service
Owner [name removed] was great. Purchased a Babylove Ezy Combo car seat, it was delievered installed. Also moved and reinstalled one of my other babycar seats. In addition he also tightened and fixed up my other two carseats. I am a retutning customer. Owners are lovely and helpful.
Excellent! Great help!
Friendly, great customer service, helpful and competitive everyday prices.
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Very pleased!
I purchased a Maclaren Twin Techno online and received it the very next day. The staff also went out of their way to send me an invoice as I misplaced the orginal. Excellent service and the best price too. Very impressed I will make babycare nursery my first stop for all future purchases.
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Fantastic service and price
I ordered two Baby Love Ezy Combo car seats online on Saturday afternoon. I received a confirmation email on Sunday morning and the seats were delivered to me on Monday. Fast, efficient service and a great price as well. With service like that I don't need to go into the shop!
Great price and service
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StrickenAza34Sydney
Great service
Called up at 3pm, had them place the last Velco Ion on hold, and drove in to pick it up, it was there, and they even threw in a free Safe n Sound sunshade for the car. Will definitely return, but will probably shop online, as parking is a premium in Cabbramatta, where their store is located. Free shipping in Sydney, so why not, only wish they had PayPal!
Free shipping, cheapest, friendly staff, very helpful, bonus products
Small store with limited parking.
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Infa Secure Vario Max CS5410VM Booster Seat with 4 Star Safety Rating - Slate
I live in Brisbane but found these guys through Ebay. They were able to beat the price of my local babystores even after shipping it to me from Sydney to Brisbane.
This was a relief as we had been without a job for 2months and are extremely behind and was unlucky timing having to upgrade our daughters car seat during this time, but BabyCare Nursery was able to help me out with a great price, customer service and product!
Thank you so much!
Great customer service, really great product safety and price wise.
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Wished I found this store earlier
We ordered a carseat midday and was delivered by 6pm that same day. The staff are so helpful and friendly. Great range and great value prices. Very impressed with this store, excellent in all aspects, will buy again! So great to see friendly and helpful staff members still do exist!
Exceptional customer service
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KianaSydney
Best customer service ever!!!!!
After visiting several different baby stores, my husband and I came across Babycare Nursery in Cabramatta. We went in for a quick browse, however ended up spending quite a bit of time viewing, testing and comparing prams. The owner, Sam and his wife took the time to show us all suitable prams. They weren't showing us the most expensive ones, but the ones to suit our requirements regardless of price. They did the same thing with the baby car seat. They were very patient and helpful.
The total price was much muchhhh cheaper than any other sto...Read more
re, however Sam gave us further discounts. Then to our surprise, he got a trolley and loaded our purchases onto it, and walked with us for 15 minutes to our car, which was parked several streets away. Never ever have we experienced such wonderful and friendly customer service. We will definitely shop at Babycare Nursery again and will most certainly recommend to all our family and friends. Thank you sssoooo very much for the fantastic products, price and service. Everything was perfect!!!Similar opinion? Write a review on ieatwords.com.au!
Mother of 3Sydney, NSW
- 3 reviews
Refreshing old fashioned customer service
I had been researching a few different prams for weeks. And after visiting a baby store and testing them out in person, I decided on the Strider. However with such an expensive pram, I wanted to make sure I got the best deal on the market. I called BabyCare Nursery at 4pm to enquire price and stock. An hour later I called back as I had found a better deal and the lady was more than happy to better the price. She even offered to keep the shop open an extra hour so my husband could pick it up on his way home. He told me she was very helpful, and ...Read more
insisted I write a review. In this day n age where good old fashioned customer service is rare, it's important to highlight those that get it right. Would definitely shop there again. Good range, competitive prices, helpful staff and conveniently located in Metro Sydney. Good range, competitive prices, helpful staff More stores needed throughout SydneySimilar opinion? Write a review on ieatwords.com.au!
So happy with service
I ordered a stroller from this store on a Tuesday night at about 10pm and it was at my door by lunchtime the next day. I was so impressed and delighted. I needed it to go away in less than 2 weeks so I was a bit anxious it may not arrive in time and the delivery time far exceeded my expectations. Such a pleasure dealing with an efficient business. The price was also excellent and was the best in Sydney given the free delivery. I will recommend to everyone having a baby.
Speed of delivery, cost
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Rosie PattersonCanowindra
Highly reccomended
Babycare Nursery are an absolute pleasure to deal with, have not come across such polite and considerate people - the positives of dealing with family owned business'. The 2 cots and mattresses i ordered for my twins arrived within 2 days - being delivered by Sam himself outside of business hours. Excellent prices and deals as well as products available. I will definitely be buying the rest of my baby goods from Babycare Nursery!!
Communication, pricing, polite,
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ChandraSydney, NSW
- 2 reviews
Excellent Service and Pricing
Excellent pricing of online store, but can also go into to the store to finalise the business. I recently bought a Pram and a Car seat here at very competitive prices and the owner there is extremely helpful. My car was parked a bit further. He assisted me by putting all the items in a trolley and walked 10-15 minutes to deliver the goods to my car without any hesitation which was very kind of him. I will definitely come back again. Thank you.
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Unreliable and Unaccountable Information
Although their price is competitive, the service provided by the lady is very poor on multiple occassion. My husband and I were quoted $300 cash for Infa Luxi Crown and $500 cash for Safe N Sound Platinum AHR. We had to check with our sister as it was a gift for her n her new baby, we had to come back later. So when my husband came back about a week or 2 weeks later. The lady denied that she made that offer and was very rude about it.
Price
Poor service and inconsistent information.
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Scott0376Sydney
Helpful and Friendly
Firstly, excellent prices - cheapest in Sydney and also the only store that had the car seat we were looking for. Staff were friendly on the phone and in person. Staff also had excellent product knowledge and were willing to drive to their warehouse immediately to get a seat in the colour we were after. Highly recommend shopping at this store!
Inexpensive and friendly staff
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StaceyEmu plains
Amazing communication
Amazing communication & so polite and helpful
Ordered a bassinet for my brothers and sister in laws baby to be
Hoping it would get to them with in 7 days, it was delivered the afternoon of the day I ordered it .
Very impressed, every other placed I looked at said 2 or so weeks min & triple the price in delivery fees.
I highly recommend this place .
A huge thank you to the staff there .
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BeeCabramatta
Great Affordable Products
I have always bought all my baby needs/goods from this shop. I wouldnt go anywhere else. Price was always cheap and products were of excellent standard. The owners have great customer service & people skills. I have been buying from this shop since 2009, wouldnt go anywhere else.
Thanks for your service Babycare Nursery.
Affordable, great product, great owners
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Questions & Answers
Chiina_01asked
I want to buy a valco spark duo from here but I just want to make sure I'm not being scammed and will receive the pram as I have been scammed online before.
2 answers
I recieved my pram within 3 days of ordering (delivered to Victorian regional area and the week before Easter) as person on phone said they would. Very satisfying online store. Notably it would have been delivered the day before (2days post purchase) but I was out- courier service left note and had online service to arrange re-delivery the following day.
I ordered it and it is in transit very happy with the customer service from this store would purchase from here again
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