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Reviews

5.0

12 reviews
5
(12)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (3)
  • Return Claim MadeYes (1) · No (2)
  • Customer Service
    5.0 (3)
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Khalil N.

Khalil N.Sydney, NSW

The measure of a great company is how they handle a problem

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn-line purchase
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Oneandonly

OneandonlyBrisbane

  • 16 reviews
  • 27 likes

Excellent Service and Product

published

Ordered our new alfresco bar fridge on a Monday and it was delivered to Brisbane the very next day! The customer service was fantastic and I cannot fault their service. Would highly recommend them. The fridge itself looks great and is excellet quality (Schmick 98L).

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Andrew N.

Andrew N.Wide Bay-Burnett, QLD

Great service after I made a mistake

published

I bought a small bar fridge for my man cave. Then I proceeded to loose the keys. I emailed them and within the hour they had me sorted and a new pair on the way. 5/5 would buy from them again. The product itself is also great !



Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline
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Sue

SueSydney

  • 3 reviews
  • Verified customer

Best customer service experience

published

Of all the Christmas purchases I made online, this was by far the easiest and friendliest. These guys could teach the big retailers a thing or two about response times and general communication. I had a change of mind about a purchase and it was accommodated in a flash with a partial refund transferred to me almost instantly. The black cube bar fridge was exactly as we hoped and arrived in perfect condition and working order.

Mark

MarkPerth

  • Verified customer

I don't think I have had after sales service like this in 20 years

published

We encountered a cooling problem with our bar fridge after about 3 months (worth mentioning the original order was dispatched quickly and reliably with minimal fuss). After contacting bar fridges, they had a replacement unit couriered to us within a couple of days. No arguments, quick response, intelligent informed discussion about the fault. Wow, why can't other businesses operate this way. I hope bar fridges Australia go on to great success (and preserve their customer service).

Michael C.

Michael C.Greater Melbourne (Metropolitan), VIC

Outstanding after sales service

published

I highly recommend this company for the friendliness and helpfulness of its staff. They provide after sales communication and service that has been well above that of any other organisation I have dealt with.

Jodie

JodieThe Mallee, VIC

  • 2 reviews

Better than I could have imagined

published

The guys at Bar Fridges Australia are exceptional. Every step of the purchase was outstanding. Can't recommend them highly enough!!

  • Verified customer

The absolute best service and support

published

The web site was easy to navigate. The ordering process was simple and quick. The online chat was efficient and I ordered the fridge quickly. The promised delivery was on the Monday and it arrived Monday morning. The product was as described and is working beautifully.

Lori

LoriVictoria, 3101

  • 2 reviews
  • 1 like
  • Verified customer

Exceptional!

published

The product I purchased is great and the service was exceptional!

My enquiry, both online and by phone, was met with a knowledgeable salesperson who took the time to ask me questions and was then able to advise and make a recommendation on a suitable and practical bar fridge for our office boardroom.

From the initial enquiry right to the point of (prompt) delivery was, as I mentioned earlier, exceptional!
I have no hesitation in recommending Bar Fridges Australia and will most definitely purchase from them again in the future.

A big thank you to the staff at Bar Fridges Australia for a great shopping experience.

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DNA

DNASydney

  • Verified customer

Great service, great product!!

published

Recently we purchased a bar-fridge as a departing gift for a senior member of our business. It was a last minute choice - literally the day before - and Bar Fridges Australia not only accommodated our urgent request but delivered a fantastic, high quality, personalised product also. I don't think there are too many places left that have this approach to customer service. AAA+++

OzConsumer

OzConsumerCoffs Harbour

  • 2 reviews
  • 4 likes

Outstanding

published

I cannot fault this company. Prompt service, prompt delivery at the best price. I've purchased 3 times from them online & once in person at the Sydney showroom and the prompt way my orders have always been processed makes me return. Touch wood in 2 years not a problem with my wine fridge & 3 bar fridges I've purchased.

Excpetional after sales service!

published

These guys are fantastic! I bought a fridge from them 3 years ago and even though it was well out of warranty, when I had a problem with it they sent me replacement spare parts free of charge (postage included). This was above and beyond - I was really impressed and very happy!

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