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Beaumont Tiles Questions & Answers
9 questions from our users
Davoasked
i dont get the point of this website when reviews are clearly written by the shops?
No answers
Harrisasked
I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.
1 answer
Beaumont TilesBeaumont Tiles
Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.
Steve Lasked
Hi,
Is it standard practice to be charged a delivery fee when picking up tiles from a Beaumont store?
6 answers
Beaumont TilesBeaumont Tiles
Hi Steve,
Thanks for your question, which store is your local Beaumonts store?
Labrador
Beaumont TilesBeaumont Tiles
Hi Steve, we'd like to discuss your recent Beaumonts experience with you. Are you able to email your best contact number and we will get one of our head office team to give you a call to discuss. Regards, Beaumont Tiles Head Office
Ernestasked
Could you please explain to me your refund policy?
1 answer
Beaumont TilesBeaumont Tiles
Hi Ernest, you can read our policy by following the link below. If you have any specific questions about it, please email us at [email protected] with your contact details and we'll be in touch to give you more information.
https://issuu.com/beaumonttiles7/docs/a4_returns_and_credits_with_5mm_ble?e=31018203/60828654
Vickyasked
How much to deliver two palets of tiles, 20 kms away?
1 answer
Beaumont TilesBeaumont Tiles
Hi Vicky,
Thanks for thinking of Beaumont Tiles.
If you could please email [email protected] with your pick-up/drop off location and best contact number, a member of our team will contact you to discuss your options.
Looking forward to hearing from you.
Beaumont Tiles Head Office.
Mickasked
Hi all,
We have recently renovated our ensuite and had tilers lay our tiles. The grout is cracking so we removed the grout and had it redone but now we have the same problem only after a month or so. I know the grout the tilers used was not a flexible one and our house is on peers which has some movement. I guess my question is is there a fix for this? Which grout is best for movement? We are expecting our second daughter in 2 weeks and I really need to get this sorted. We have had several people tell us different things such as use Ardex fg8 with grout enhancer. What is the best option? Really stuck on this one. Regards Mick
1 answer
Beaumont TilesBeaumont Tiles
Hi Mick,
It sounds like you need to talk to one of our Beaumonts tiling specialists.
Can you please email [email protected] with your best contact number and one of our technical experts will contact you to discuss your options.
With thanks,
joyce53asked
does every beaumont tile shop have the same tiles or do the privately owned ones have different tiles in their shop
1 answer
Beaumont TilesBeaumont Tiles
Hi Joyce,
We have a large core range available in all our stores.
However you may find that in some of the franchise stores, there is a small portion of different tiles.
Thanks so much
Traceyasked
Where are your tiles imported from
1 answer
Beaumont TilesBeaumont Tiles
Hi Tracey,
Our tiles are imported from around the world and right here at home. Is there any particular tile you are enquiring about?
Philasked
Get in touch with who?
1 answer
Beaumont TilesBeaumont Tiles
Hi Phil,
Any member of our team. Can be via Product Review, Facebook, Twitter or calling one of our stores.
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