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Reviewer Photos & Videos
Really happy with the service
Manu and Emily always look after our clients - we're very very pleased. They're great at sourcing tiles and working in with our schedules. Fantastic hospitality in their showroom. We highly recommend.
1 comment
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Great experience
Great service, friendly staff. Always at the ready to answer any questions that i have had for them. will definitely return for the bathroom reno. thanks Beaumont Tiles, very happy
1 comment
Beaumont TilesBeaumont Tiles
Hi Leslie,
Thank you for taking the time to review your experience with our Mittagong store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to the team.... Read more
Have a great day! Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Sonya S.Darling Downs, QLD
Fantastic in every way
Wow what can I say about Beaumont Tiles Toowoomba Store,
Rob is amazing, he listens to what your saying and gives get advice and ideas. The service is professional as well as it feels personal. It doesn't matter how many times I've gone in nothing is a problem.
1 comment
Beaumont TilesBeaumont Tiles
Hi Sonya,
Thanks for the great review, you’ve made our day, and we agree the team at Toowoomba are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Lucy XSydney, NSW
Terrible customer service
I bought more $6000 products from them. They sent to me wrong tiles and wrong color vanity. They never make an apologize for their mistakes. And they said it’s supplier’s mistake not their fault. When I call them they always told me they are with customer.
1 comment
Beaumont TilesBeaumont Tiles
Hi Lucy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai... Read more
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The reviewer stated that an incentive was offered for this review
Bathroom Reno
Was a fun and friendly experience going through what we need for our new bathroom. We were given really helpful suggestions. I’m looking forward to the finished product. Thankyou for helping make this special.
1 comment
Beaumont TilesBeaumont Tiles
Hi Janet,
Thanks for the great review, you’ve made our day, and we agree the team at Mount Gambier are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Lucy
- 4 reviews
very bad customer service
I order $6000 products from them. but they Sent to me wrong tiles and try to shirk responsibility. I have to wait another 3 days to get the correct tiles in stock and drop back the wrong one and pick up the correct one myself. they even refuse to do a delivery to fix they mistake. I returned the tiles but still haven't got may money back. I will never purchase anything from them again.
1 comment
Beaumont TilesBeaumont Tiles
Hi Lucy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai... Read more
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The reviewer stated that an incentive was offered for this review
Great customer service and helpful advice.
The staff at the Keilor Park store were informative, patient and very attentive. They remained with me in the store helping me with ideas and giving very helpful advice., even allowing me to take home tiles before making final decisions. I highly recommend shopping in store if you are looking for quality tiles and excellent customer service.
1 comment
Beaumont TilesBeaumont Tiles
Hey Georgie,
Thanks for taking the time to review your experience with our Keilor Park store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to the team.... Read more
Have a great day! Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Rosemarie B.Illawarra, NSW
Fantastic customer service
Bundy and the team at Beaumont Tiles in Mittagong have been fantastic with chosing products, product knowledge, customer service. I have been in retail along time and I havent had an experience as good as this one for a long time. Keep up your fantastic work.
1 comment
Beaumont TilesBeaumont Tiles
Hi Rosemarie,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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ChrisIllawarra, NSW
- 2 reviews
Drummy hollow tiles
If you want drummy and hollow tiles for your home then you should talk to Beaumont tiles in South Nowra.
They will be happy for their Asian installers to install these for you at an extra cost
Good luck
3 comments
Beaumont TilesBeaumont Tiles
Hi Chris,
We're sorry to hear about your recent store experience. Please rest assured that we are taking this incident seriously and will investigate further. Could you please email [email protected].... Read more
Have left a message as requested, no call back as yet
Beaumont TilesBeaumont Tiles
Hi Chris, one of our team called and left a message for you. Can you please check your messages and call back the team member so they can assist you with your issue. Thanks
Beaumont Tiles Head Office.
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DavidCentral Highlands and Goldfields, VIC
Thank you
After a few hiccups things went like clock work, thank you for your understanding and helping with everything over the last few weeks, special thanks to Troy who helped out far beyond what he needed to
1 comment
Beaumont TilesBeaumont Tiles
Thank you for your feedback David. We really appreciate you taking the time to share your feedback with us and we're glad that we were able to get everything sorted for you. All the best with your future renovations.
Beaumont Tiles Head Office
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JHHIllawarra, NSW
- Verified customer
Beaumont Tiles Nowra
Beaumont Tiles Nowra are tiling the main living areas, front porch, and rear alfresco of my new 5 bedroom house near Huskisson, Jervis Bay, NSW. In total, 180 sq/m of tiles valued at $21,580 including labour.
Work commenced on 07 Feb but the tilers stopped work on the main living areas on 11 Feb because the last pallet of tiles was found to be a different type to those that have already been laid. About 90 square metres have been laid, consisting of the main 600 x 600 mm tiles in every room, with just the border of each room needing to be fin...Read more
ished. The alfresco and front porch tiles are different to the interior tiles and have not been laid. The tradesman informed me that they could not source similar tiles, and that they were told to 'keep going' in the hope that I wouldn't notice. Thankfully they didn't. At this stage I am waiting to hear if similar tiles can be sourced to complete the job. Some background information... The sales order from Beaumont Tiles Nowra was for... - $10,280 of tiles, glue and grout, and delivery10 comments
Update 15 Feb...
Beaumont Tiles have agreed to source the correct tiles to complete the job, but...... Read more
- it will take until April to get the replacement tiles as they do not have stock in Australia, and this is the earliest that they can be supplied by the manufacturer. - the next batch of tiles that they source may not match the tiles that have already been laid. This will end up being at least an 8 week delay in finishing this part of the build, which subsequently delays by 8 weeks the following already scheduled work... carpet laying, fitting kitchen appliances, installing wood heaters, paying tradesmen, storage costs, removals, new furniture deliveries and MOVING IN!!!. Surely the batch number could be used to find someone with the same tiles somewhere in Australia? Doesn't have to be from Beaumont's.Beaumont TilesBeaumont Tiles
Hi JHH,
We're sorry to hear about your recent store experience. Please rest assured that we are taking this incident seriously and will investigate further. Could you please email [email protected]... Read more
Thanks for the quick response. I've sent you an email with the requested information.
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no facebookGreater Melbourne (Outer), VIC
no customer service
was not interested in helping us buying wall tiles, only spent 30 seconds with us, more focus on laughing and playing music from his phone with his work colleague, he did not want to do his job of selling us tiles. l phoned my builder he to me that they do not have the best reputation . Was then told to go to National Tiles in Dandenong, WE received great service from the sales lady, and a wider variety of tiles stayed with us throughout the whole process. Highly Recommend National Tiles they are everything they advertise, you won't be disappointed
1 comment
Beaumont TilesBeaumont Tiles
Hi there,
We're sorry to hear about your recent store experience. Please rest assured that we are taking this incident seriously and will investigate further. Could you please email [email protected]... Read more
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Mandy C.Illawarra, NSW
Beumont Mittagong is the best!
The staff at Beaumont Mittagong from start to finish we’re patient and always helpful. They guided us through the process of picking tiles, vanities & taps the lot with kindness and professionalism that we really genuinely appreciated. They looked after us with the pricing too. We recommend them absolutely.
1 comment
Beaumont TilesBeaumont Tiles
Hi Mandy,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Faye MasonGreater Melbourne (Metropolitan), VIC
Beaumont Tiles-great array of bathroom products
I would like to give a big thank you to Troy and Sash at Beaumont Tiles in Keilor Park for their friendly and expert advise on choosing quality tiles and accessories for my bathroom
1 comment
Beaumont TilesBeaumont Tiles
Hi Faye,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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The reviewer stated that an incentive was offered for this review
Great service and advice - Beaumont Tiles Auburn
Claire and Jeet were both fantastic with their customer service, offering great advice and being very patient with all my questions, as I was navigating through my first renovation. There's a wide range at the store, and I was able to buy all my tiles and fittings in one place. Would highly recommend the staff at the Auburn branch!
1 comment
Beaumont TilesBeaumont Tiles
Hi Christina,
Thanks for the great review, you’ve made our day, and we agree the team at Auburn are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Jacqui
- 3 reviews
Beaumont Tiles - Keilor Park! Awesome customer service
Troy has been an absolute delight to work with in-store at Beaumont Tiles. I came in thinking I had a fixed plan on my tile choice, and Troy helped me with my tile selection, measurements and quoting... and saved me heaps of money in the process! Highly recommended.
1 comment
Beaumont TilesBeaumont Tiles
Hi Jacqui
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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The reviewer stated that an incentive was offered for this review
Keilor Park - Great Store!
The team at Beaumont Tiles Keilor Park were fantastic. Very friendly and extremely helpful. The range of tiles is quite good with lots of options. We found the perfect verandah tile for our house as well as bathroom wall tiles. I'm giving them 5 stars for the fantastic service and great product range.
1 comment
Beaumont TilesBeaumont Tiles
Hi Joey,
Thanks for taking the time to review your experience with our Keilor Park store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to th... Read more
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The reviewer stated that an incentive was offered for this review
Keilor Park Exceptional Service
Beaumont Tiles Keilor Park - Exceptional service from Sash when it came to choosing the perfect tile, extremely patient and even stayed back after closing to process our order! and fabulous service from the rest of the team which were very prompt in following up with phone calls and reassuring me about my order despite adding to it.
1 comment
Beaumont TilesBeaumont Tiles
Hi Amanda,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Serena WGreater Melbourne (Metropolitan), VIC
Great and friendly staff at Keilor Park
Thanks for your helping us order our tiles so quickly and for your help and advice. The team are really friendly and I would highly recommend you pop in to see them.
1 comment
Beaumont TilesBeaumont Tiles
Hi Serena,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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The reviewer stated that an incentive was offered for this review
NicoleGreater Melbourne (Outer), VIC
Service
Today we went to Beaumont tiles in Keilor Park drive, the service from all 3 staff were amazing. Very helpful and we now have everything we wanted for our dream bathroom.
1 comment
Beaumont TilesBeaumont Tiles
Hi Nicole,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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The reviewer stated that an incentive was offered for this review
Questions & Answers
Davoasked
i dont get the point of this website when reviews are clearly written by the shops?
No answers
Harrisasked
I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.
1 answer
Beaumont TilesBeaumont Tiles
Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.
Steve Lasked
Hi,
Is it standard practice to be charged a delivery fee when picking up tiles from a Beaumont store?
6 answers
Beaumont TilesBeaumont Tiles
Hi Steve,
Thanks for your question, which store is your local Beaumonts store?
Labrador
Beaumont TilesBeaumont Tiles
Hi Steve, we'd like to discuss your recent Beaumonts experience with you. Are you able to email your best contact number and we will get one of our head office team to give you a call to discuss. Regards, Beaumont Tiles Head Office
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Beaumont TilesBeaumont Tiles
Hi Tabrizi Home Builders,
Thanks for taking the time to review your experience with our Fortitude Valley Studio. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to them.... Read more
Have a great day, Beaumont Tiles Head Office