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DitteCoffs Harbour
- 3 reviews
Great service and products from a company that knows what customer service is
Found a great price on good quality cotton sheets and then the owner (?) Geoff was concerned that my surname correction hadn't been changed when my order was sent out, and rang me to apologise, even when he was having a family crisis. This was amazing service, and it's such a shame that other companies nowadays don't realise the value of customer service. I am a repeat customer and will definitely check the Best Price Linen website if I need to shop again.
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Great service
Found Best Price Linen doing a google search. It had the two doona covers that I was after at a very good price. I could find a particular cushion on their web site so phoned. Spoke to a really helpful man who went searching and phoned me back to say he had found exactly what I wanted and would adjust the web site so that it showed as available. Thank you again for the fabulous service. I will certainly recommend this site to friends.
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Wow, what great service!!!!
I want to sincerely thank Best Linen for the kind service I was given. Geoff, the owner, demonstrated above and beyond the call of professionalism. Chasing a quilt cover set that was sold out everywhere, I emailed Geoff asking if there was a chance it could be reintroduced. Geoff replied that the system showed sold out, but he would do a PHYSICAL CHECK. Wow!! To my amazement he found one left. Not only was the service awesome, but delivery was prompt and was kept informed throughout. Again, thank you very much and would definitely recommend.
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Best price for top quality linen
The beautiful Castille Gold kingsize quilt cover was sooo expensive but what a saving by getting it online. I did go and check out the shade of gold at a local store because it can be so hard to match and I'd purchased ones on Gumtree that just were so wrong. Despite saving money, in the long run it was such a waste of time to go second hand with something so important. re-sold the 3 others on Gumtree, bought this one brand new and haven't looked back. Free postage, quick service and a couple of lovely tea towels thrown in for free. I'm a happy lady.
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Excellent service.
Hadn't heard of this business before, but took a leap of faith as they appeared to be the only place where I could get this particular sized quilt cover. It arrived in perfect condition, well packaged (important when items have to travel ), excellent price and exactly what I wanted! Would I recommend them? Yes 100%! Just wished I'd found them before, still you can never have enough linen!
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KarynAuckland
Just awesome.
I have been a regular online shopper for years and this is the best experience I have ever had. Unbeatable prices, free postage, friendly personal service and fast delivery. Plus a couple of surprises as an added extra. Can't recommend them highly enough, especially for Kiwis. I will never buy linen from anyone else ever again.
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Diane
- 3 reviews
- 3 likes
Another Great Buy!
Was so pleased with my purchase, couldn't believe how quickly they got here considering time of year! Free postage was a bonus, as was the free gift enclosed. Would recommend this company very highly, and will definitely purchase from them again!
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JeffAdelaide
Perfect transaction
Couldn't be happier. We purchased a quilt cover, extra pillowcases and pillows. Price was the lowest and service was the best. Delivery was fast and efficient, communication was excellent. What else could we ask for. Thank you Geoff we will be using your website again.
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All The Way to New Zealand in Record Time
Purchased a Pillowtop Mattress Topper. The price was cheaper than could be had in NZ and delivery over the Christmas period was fantastic. Geoff kept me in the loop the whole way - highly recommend.
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A nice surprise!
Beautiful products from an extensive range. It is so hard to find sheets for a King Bed with a double pillow top, but Best Price Linen had them, and at the right price. Perfect. Next was a waffle blanket to fit - another item as rare as hen's teeth.
And to top it off they sent a gift of lovely tea towels.
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Fantastic Service & Price
Purchased microfibre plush robes and very happy with product, price and service. Delivery was quick and communication excellent . Thank you
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Great service, excellent communication
A wonderful range of products, delivered in a timely fashion. A backorder required for part of my order - well-handled communication.
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CaroSBrisbane
- 9 reviews
Second Order with them - great price and great product
Best Price Linen offer competitive pricing and a great range. I have been searching for quality super king bedding and Best Price Linen have offered the best deal, product is as advertised and shipping is quick and efficient.
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OUTSTANDING
AAA+ Customer service! I called Best Linen 2 months ago regarding king quilt cover but was sadly told it was discontined. Owner assured me he would search warehouse as there are thousands of quilts and to my amazement located item. I have yet to receive impecable customer service like this. Almost gave up hope finding this particular quilt cover but thanks to the dedication and service of Best Linen you have made this customer very very happy. Delivery was very prompt and staff very polite. Again, thank you very much and would definitely recommend you.
Regards
Christina (Adelaide)
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Fiona.H.South West, WA
Exceptional service
I had a little trouble with my order going through online so I rang and the person there was very helpful and friendly said he would ring back and actually did! Got a very family run business feeling which was nice for a change. Parcel arrived quicker than I thought it would (considering Australia Post snail mail) and everything was perfect thanks will certainly be looking here first and ordering again.
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Grant
- 2 reviews
I am thrilled with the service!
I would highly recommend Best Price Linen for their quick and easy web site & ordering. Also for their prompt follow up and quick delivery service. The quality of my Logan & Mason product purchase is great!
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Great service and follow up.
I contacted Best Price Linen for my bed linen late on a Friday and though their records showed not all the items were in stock the gentleman promised he would phone back on Monday to confirm and he did. Not only was the order filled in full but they even offered free delivery to SA. I was extremely impressed and will recommend and use them again without hesitation.
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KerrieWoolbrook
- 2 reviews
Absolutely great
Not only the best priced linen but the best service. Very helpful in matching the linen I ordered and also finding accessories to complement the quilt cover. Repeat customer and will be again. Can't wait to do my room instead of giving it to all my family
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dinkydiAU
- 2 reviews
Good pillow, but they have no pillowcase to go with it? I was wrong, bpl does have the hard-to-find
Found best priced v shape memory foam pillow at Best Price Linen, arrived in this BIG box? realized I needed a special pillowcase or two, as regular pillowcases do not fit! That annoyed me 1st but for BPL not to stock the pillowcases for these pillows is disappointing, they're really hard to find & I'm still looking. Nice to have free p&h though with fair pricing on their products. But the lovely, ever so helpful gent from bpl rang me & personally contacted logan & mason, to assure me the tailored tri pillowcase of bpl's will fit my v shape memory foam pillow. That big box was because memory foam should not be squashed out of shape. The customer service he gave me was 100% & I'll definitely be returning. Such a pleasant experience *****
1 comment
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Faultless
I am a repeat customer of Best Price Linen and will continue to be. Absolutely fantastic service, great products and really speedy delivery.
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Questions & Answers
antsasked
I have all this linen my nanna gave me. Is it worth anything?
No answers
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dinkydi
No reflection on that wonderful bloke, who gave me top customer service, to check with Logan & Mason on the tailored tri-pillowcase, for my v-shape memory foam gel pillow. My disappointment is with L... Read more
&M, as their p/case is quite a tight fit for the special pillow. This p/case bunches in the centre once it's on and, being that the v-pillow is heavier than normal, it's a trial for me to put on/take off. It definitely does need to be improved in regards to ease of use.