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raymondjmurraySouth East Queensland, QLD
Great back up service
They only stock machines they cab service. Great team with great products that start everytime. I have all my machines serviced every year by the guys aa i need reliablity.
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leon33South East Queensland, QLD
- 11 reviews
Always helpful and don`t overcharge.
I took my chainsaw there a few years ago because it would not run. They disassembled it and told me that it would be uneconomical to repair, no charge. I later discovered that I had been using a leaner fuel mixture than recommended and it had seized at some stage, entirely my own fault.
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excellent customer service
where i live there are two mower shops close by about 5min drive, but i prefer travelling to Bill Jacksons 15 min away as they are always very helpful .They care about their customers .
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Top Class Customer Service
I needed a blade plate for a Greenfield Piecemaker. Tim was extremely helpful and knowledgeable re parts supply and general information on this machine.
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JohnSouth East Queensland, QLD
- 3 reviews
- 1 like
DO NOT HONOUR WARRANTIES (Beware)
Bought a m230 powerhead off this business in late April 2016. The powerhead operates a whipper snipper / hedge trimmer and pole saw attachments.Cost $479. Lost power 1year and 11 months into a 2 year commercial and 5 year warranty. Told by repairer at this establishment that I'd put wrong petrol in (I hadn't ). Then told unfixable you'll have to buy a new one or take matter up with ALLPOWER who THIS this BUSINESS bought the powerhead off. Also told WARRANTY WILL NOT BE HONOURED by them. Repairer tried to belittle me in front of other customers ...Read more
saying a "Genie" had put wrong petrol in. Bearing in mind, such was the small use of this equipment my PREVIOUS M230 powerhead had a life of 12 years. THIS ONE (1 year and 11 months), same amount of use Have had further investigation done into this equipment by another MOWING BUSINESS and I WAS CORRECT. Still have not heard back from the owner of Bill Jackson after 6 weeks. The source of the problem WAS NOT wrong petrol. A part had BROKEN OFF, WARRANTY WILL NOW BE HONOURED AFTER NEW REPAIRER RECOMMENDATION or 2nd OPINION. I'll still be seeking either the item be fixed by Bill Jacksons Mowerland, the item be replaced by new one from Bill Jacksons Mowerland or I will receive my money back again by Bill Jacksons Mowerland. WHY? BECAUSE BILL JACKSONS MOWERLAND SOLD ME THIS ITEM IN THE FIRST PLACE AND IT DID NOT LAST THROUGH THE WARRANTY TIME. 1 year and 11 months was the life of this item. I won't be dissappointed as I previously said because the above is what will be happening FIX REPLACE OR MONEY BACK!!Similar opinion? Write a review on ieatwords.com.au!
Just a great place to get thing fixed without being ripped off.
Had trouble with crook sensor on my mtd rideon and trouble with chewing up belts. Came back like new and saved me heaps on potential problem.Parts compare well with online prices and you get the right bits,would not go anywhere else.
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FootAU
Great service
I have just bought my second greenfield mower, the first was 14 years ago. When I bought my first Greenfield I got the best price and service at mower land. They are really good people who care about what they sell and are truly genuine. I drove 100 k's yesterday, there are about 1/2 dozen retailers closer, but the drive was worth it, not just the price but the excellent service. The mower did 4 hrs today with comfort and ease. The new mower is much better than my old beloved 11.5 hp, which is still going after nearly 1000 hrs. Great stuff Bill Jackson crew. (Mower land at Ennogera.)
Everything the light steering, power, comfort. Lets hope it is as tough as the old one.
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