7 questions from our users
I have CUA525BHP pet, have cleaned filter, removed hair from brush, checked for clogged up spots, checked everything on properly, but brush wont work at all and every time i press it to work it drains all the fully charged battery . l am puzzled.
Does anyone know where to source a replacment battery for this vacuum?
I've cleaned the filter and made sure it is connected properly but it still gives me a red light and I don't know why? Can anyone help please?
Old message but may help someone, When the head becomes to clogged with long hair it'll trigger the red warning light as well. You'll need to pop the head brush out and clean all the hair off and re-i...
Read morenstall - fairly easy to do on this vacumn as it was designed to be removed.
Why is it stopping then circulating colour arrows what is the fault.
Love mine
Hi Sal
I have seen mine do it once or twice but cant remember exactly what causes it but those flashing lights you described are an indicator the battery is nearly flat but if the is not the case try...
Hello Black and Decker
Could you please tell me where I can buy the CUA525BHP from in New Zealand.
Sorry I dont know about NZ . I've been trying to buy another one for a friend that loves mine and they are out of stock everywhere in Australia. I've rang Black & Decker and was told they are not maki...
Read moreng them anymore ? Keep trying to locate it is worth the trouble, the best vacuum cleaner I have owned in 66 years
I've cleaned the filters but the red light still comes on - why?
Because when you replaced or cleaned the filter you have to apply a little pressure with the base of your hand and turn the plastic basket till it sits under the lugs or the light comes on give you a false reading to say it is full when it is not .
I was interested in purchasing this machine but I thought I better check out the availability of filters. The manual mentions that there are two filters that need changing every 6 to 9 months. I could only find one filter available at a couple of online stores after much searching and the other I could not find at all. Where do you get the replacement filters from?
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