BlackVue DR650GW / DR650S Single Camera Questions & Answers (page 2 of 2)
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Hi
1. If I put a new sd card in will all teh settings stay the same etc?
2. My dashcam is hardwired to go on and off with ignition without power pack, what can I do now to get it to work with parking mode or would I have to rewire to always on fuse?
Hi jack.
You have to use another fuse point eg emergecy lights to use if iginition is off. Best bet is tge power pack asit preserves your basttery.As far as i know the sd card is data only and you can format sd without to much trouble, but ust a top quality sd card.
Cheers
1) You can put a new card in the dashcam and the dashcam will automatically load the system files to the new card and continue working.
2) If you want to use the dashcam while parked and engine off, you will need to install a Power Magic Pro. This will allow the dashcam to continue to run on the battery and then turn off once the battery gets to a certain discharge leaving enough power to start your car. I typically can get ~12 hours in parking mode with a PMP.
Hi Jack,
Thanks for your question.
If you put a blank SD card in the camera all the settings will stay the same from the previous card. Make sure to use a genuine BlackVue card as the other SD cards are not reliable in the camera.
To use the parking mode feature, the camera requires power when the car is switched off. The best way to achieve this is with the Power Magic Pro hard wire kit. This will prevent the car battery from going flat.
Hope this helps
Best regards,
James Clarke
Auto BlackBox Pty Ltd
Hi I have the Dr650gw 1ch. It's out of warranty. There is no power going to the unit. I have tried other cig lighters and a new power cable with no luck I have also updated the firmware prior to it not turning on. Any suggestions? Cheers josh
Hi Josh,
Sorry to hear your camera has stopped working.
Although the camera is out of warranty we can still help. Please send the camera back to our office for inspection - we may be able to organise a repair. Please follow the link to our returns page follow the instructions.
Look forward to hearing from you
James
Auto BlackBox Pty Ltd
My Black Vue is making a hissing noise and the verbal instructions coming from it are distorted. Any idea why?
Hi MJPF,
Sorry, not a clue. You might want to contact Auto Black Box Pty Ltd on (08) 62675167.
Cheers,
Pete
Hi MJPF,
Sounds like it may be a faulty speaker. This is an easy fix though. Just send the camera back to us following our RMA procedure: https://www.blackvue.com.au/support/warranty-return/
Thank you,
Tom.
Auto BlackBox Pty Ltd.
Good day, i am using my new DR650S-1CH for about a week now and i have noticed that the settings are going back to factory default (SSID and password, timezone, etc) for 3 times now in a span of a week. Therefore, when i have to reconfigure again it will prompt to delete all the footage for the reason that the timestamps are incorrect as well. Do we have permanent fix for this? I have the latest firmware installed.
Hi Enzo,
Sorry to hear you are having issues with your BlackVue. We have not encountered this problem before so I will do some further testing with the latest firmware, version 1.006.
In the meantime, you are welcome to send your camera back to us using our RMA procedure: https://www.blackvue.com.au/support/warranty-return/
Once we receive your camera we will send you out a replacement.
Thank you,
Tom.
Auto BlackBox Pty Ltd.
I have the Blackvue DR650S-1CH. The unit works great however it is interfering music streaming, Google Maps, and other apps. I have tried both connecting my iPhone via a USB cable or Bluetooth however am unable to run any other apps. I have tried running with & without wifi hot spot but nothing seems to work. Any suggestions?
Taz do you have it hard wired into your car?
Steve
Hi Tazarian, I have not heard of this issue happening before. Just to confirm you are saying the issue is with your iPhone/apps and not the camera itself?
You can always post this question in the BlackVue help centre: https://helpcenter.blackvue.com/hc/en-us One of the engineers may have heard of this before.
Let me know how you go or if you have any other questions.
Thanks,
Tom.
Auto BlackBox Pty Ltd.
I'm just trying to gain a better understanding of your issue. Is the music still streaming with interference or is the streaming not working at all? I have found that when connected to the camera via wifi, my iPhone is looking to that wifi connection (the camera) for an internet source. That means anything requiring internet to work will not. I have to manually go in and disconnect from the camera wifi connection (sometimes even 'forget' it) so my phone doesn't automatically connect to it. Then my phone works fine. Hope that helps.
Hi Blackvue,
I have DR650s-1ch .. I have had it only for 4-5 months. Now very frequently when I am driving and I am pretty much driving in my own and no one bothering the camera or any interference the camera says "audio recording on" and after sometime it says "audio recording off" on some instances it says the start up command " Blackvue for your safe driving" and like that.
Is it shutting down on it own. And is it sort of having dramas with recording function in the camera. It's just a new cam and I spent quiet a bit of money.
It is connected into the car charging port which is working fine becuse I can connect the other devices and it works fine.
Can you please help me getting the issue sorted. Thanks for your help in advance.
Joe.
Hi Joe,
Thanks for getting in touch with us, we can definitely help you out. The best thing to do is visit our website and go through our warranty returns page. For faults such as this, we really need to get the camera back so we can completely test the camera and inspect the log files on the SD Card. In most cases, we will simply send you a brand new replacement so you are not without a camera for to long. Our website can be located here: https://www.blackvue.com.au/support/warranty-return/
Please feel free to call me on 08 6267 5167 if you need any further help.
Thank you,
Tom.
Auto BlackBox Pty Ltd.
Hi, I installed DR650 1ch and magic pro. It worked fine and went into parking mode, but after a few hours, I started the engine and camera didn't start. I switched the magic pro of and then on green light came on and the camera started to record. Unfortunately next time I started the engine same thing happened. Can you help me, please?
Hi Mindaugas,
It seems you may have not wired the Power Magic correctly. Can you confirm the Red wire is to Ignition and Yellow is to Constant? If this is not the case you will experience the problem you have described.
Thank you,
Tom.
Auto BlackBox Pty Ltd.
I can't video on my phone anymore. Blackvue voice on boot up still happens as well as park mode. Is it recording? What should I look for to fix it?
To check if it is recording simply remove the SD card and view the contents on a computer. If it isn't recording you should be able to tell, try updating the firmware and resetting the device.
Beyond that... this isn't really a tech. support website and you'd probably be better contacting Blackvue directly.
Hi Tom
It seems to me that I've some problem with my (DR650S-1CH). After switching it on, it say "Staring normal recording" orange light blinks, and than after a couple of minutes It says "Restarting" orange light stays solid, when I checked recording, there no recording on micro SD.
Any help appreciated.
Hi Dan,
Are you able to confirm that you are using a Genuine BlackVue SD card? Sometimes using 3rd party SD cards will cause the camera to restart due to slow SD card speeds.
If you are using the Genuine BlackVue SD card and this is happening, then I suggest emailing me your config and system file from the SD card.
My email address is [email protected]
Thank you,
Tom.
Auto BlackBox.
Hi.
I have a dr650-s 1ch. At least that's what it says on the back of the box. Is this the same as the dr650gw-1ch ?
I changed the password but now it says it's incorrect.
If I have entered it wrong in the first place, how can I change or reset it ?
Hi Albaby,
You can change or reset the password by accessing the firmware settings directly on the SD card by using the BlackVue player on your PC or Mac.
Simply put the SD card into your computer and open the BlackVue player, select the setting icon and then the WiFi tab, then you can change the password by re-entering a new one.
Thank you,
Tom.
Auto BlackBox.
Thanks Tom. That worked a treat.
I own a Mercedes b200d 2.1 auto on a late 2015 reg plate.
This car has a built in satnav gps system displayed on a fixed screen. My concern is that the gps from dr650gw 1ch will conflict - your dash cam if purchased will be hard wired. Your comments would be appreciated. Many thanks!
I have a satnav built in GPS - NON ISSUE / my dr650gw 1ch was not HW, instead purchased a CELLINK-B BATTERY PACK and used the existing cigarette lighter connection in the car.
Hi SLD, thanks a million for speedy reply.
The cam unit in question looks and fits the bill in almost all aspects, hence I wanted to eliminate any potential problems pre purchase rather than resolve after. I now intend to purchase forthwith.
Should any issues arise I will report back to aid all concerned.
Hi lordg
I have two separate cameras set up in my Izusu D-Max with two separate GPS and I hav'nt had a problem with them, the GPS works fine...
Hi Greg R,
Many thanks, ordered yesterday, due delivery today, mainly on the comments from you guys. Many thanks for taking the trouble to assist.
Lordg
Can I have this hard wired into the car? What would be the reasons for and against?
You could. What i do in my utes and trucks is I splice a new female accessory socket into the existing dash socket. (splice behind the dash so it all looks original from the front) and then just plug the cam into that and tape the plug and socket together so it doesn't come out. That way you don't void the warranty by cutting the power cord and it also goes on and off with the key. Also if you sell your car you can easily undo the tape and just unplug it and take it with you. It's worked well for my two, 4 year old Blackvues in trucks that do a lot of gravel road (rough) driving.
Thank you for your help. Much appreciTed
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