We love our induction hotplates but at four and a half years old we had to have one hot plate replaced and it cost $530 for the part and labour. The whole unit under the glass was taken out and replaced and then this complex electronic unit is just thrown away. We are just hoping no more of our hotplates stop working. It seems way too early in the life of the appliance and it is very expensive.

my wife was using our Blanco induction cooktop and a lid slipped of a pot and now our cooktop has cracked. Blanco refused to repair under warranty. i think a cooktop should be able to with stand a incident like this. before we brought it they tell you how tough the glass is. we were quoted $753 to replace the glass.

Left side failed while just outside warranty and was fixed by blanco, six months later other side died. I was told by the person who repaired the first time it would cost about $700 just for the part. We have had problems with other Blanco product and would NEVER buy a product from them again.

We had this cooktop as part of new home purchased, two right plates failed within 2 yrs. Rang blanco customer service, got the run around uploading photos only to be told they won't honour the warranty quoting some crap about installation not meeting product manual (Have spoken to our builder who confirms install was fine, have also gone through the manual line by line and can confirm it meets all clearance specified).
Total POS product with no service. Stay away if you can.

I have had this cooktop for a few years and the two right hand burners have stopped working. Called local Port Macquarie service and for $120.00 they told me they don't work and $580.00 to fix. Seems like these Blanco cooktops fail more than others. Not happy as they were not cheap to begin with

Sold a floor model by Harvey Norman (who were probably glad to get rid of it). Large element stopped working within a year and the two smaller elements failed about 2 months after. Should have read the reviews before we bought it as this seems a common fault. Will probably buy another brand as repairing does not sound cost effective.

Disappointing POS. Cooktop failed (both sides) one year out of warranty. too expensive to repair and service agent can't guarantee same won't happen again. No parts in stock 4 weeks wait ex Italy.
Blanco Customer service won't answer the phone or reply to emails. Cheaper to buy another brand and get new warranty.
Looked great in the kitchen.
3 years old and it died! Customer service are vaporware!