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Bosch Home Appliances Serie 6 HBA63S451A (page 2 of 2)
PollyP
- 3 reviews
Fabulous oven
I have had my oven now for just over 2 years, cannot fault the oven, BUT my oven light has just gone, have spent the past three hours trying to get replacement, and had to ORDER it on line, will be 5 - 10 days before I can pick up some 50 Klms away! Definatley not good.
1 comment
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Robin ODaleys Point
- 6 reviews
Review of Bosch 60cm Pyrolytic Oven
I am still getting used to the functions, however I find this oven to be very quick to heat, haven't quite worked out how to grill toasted cheese without it taking "forever", but a great oven. Would recommend!
1 comment
BoschHomeAUBosch Home Appliances
Dear Robin,
Thanks for your positive feedback about your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven, we really appreciate it. ... Read more
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 368 339 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Fantastic Oven...BUT
I purchased this oven just over 12 months ago, love it. Cooks everything beautifully. I ran the Pyrolytic function for the first time, followed the instructions in the manual, the internal glass door cracked. Two horizontal cracks across the complete width of the door and one crack in the left hand corner. To their credit, Bosch were very helpful when I rang their Customer Service department.
Cooks everything perfectly.
Pyrolytic fuction cracked the internal door.
1 comment
BoschHomeAU S.Bosch Home Appliances
Dear SK,
Thanks so much for your positive feedback about your Bosch HBA63S451A, we really appreciate it. ... Read more
Hopefully now, as you have stated, our Customer Care team has dealt with your issues and everything is OK. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 368 339 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Find out how Bosch Home Appliances Serie 6 HBA63S451A compares to other Wall Ovens
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cbear15South East Queensland, QLD
- 36 reviews
Great oven - Oven rating 5 stars, Bosch service - 1 star, otherwise would've been a 5 star rating!
I purchased this oven in September, along with a bosch dishwasher and a bosch induction cooktop, this oven looks amazing, and is a brilliant all round oven, meat is tender, and cakes are moist, I went to do a pyrolitic clean and noticed that the accessory holders weren't in the box ( it states in the manual that they're an included accessory) - phoned bosch, was told they'd be $40 as I hadn't noticed in the first 14 days - poor service Bosch, we've spent nearly $6000 on your products in one transaction, but you can't keep your customer happy and send them a part that should've been included !!!!
Oven itself is fantastic! love it!!!!!!
poor customer service, expecting more money from customer for something that wasn't in the box !
3 comments
BoschHomeAUBosch Home Appliances
Hi cnieilson15,
Thanks so much for your review and thank you so much for your commitment in buying Bosch products for your kitchen. ... Read more
At Bosch - we value customer loyalty so can you please email us at [email protected] as soon as possible and quote BSH201495 in the subject line and we can look into the issue for you. Please include the model numbers (including variant) FD and serial numbers of your products - all this information can be found in the following locations on the following products: Dishwasher - the top of the door frame once you open the door about 45 degrees Oven - right hand side of the door frame once the door is opened (it is on sticker) Induction cooktop - on the underside of the cooktop If you include the above details in your email and a copy of your purchase receipts - we will be able to look into the issue for you. Alternatively - please call our After Sales Care team on 1300 368 339. Regards, BoschHomeAuthanks - I have sent the email with all details and copy of invoice on 25/5/14
I would just like to add to this review.
Bosch have since sent me the accessory holders, they were couriered to me this week!
Thanks Bosch !
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Questions & Answers
Rosa P.asked
Hi team I have been gifted this oven but would like to buy a second oven to install next to this oven but I have noticed that it is discontinued. What can I buy now that has the same look and functionally. Thanks
1 answer
Bosch H.Bosch Home Appliances
Hi Rosa,
Thanks for your question regarding the Bosch range.
You can see our current range via https://www.bosch-home.com.au/. You can find our local dealers and see if there is an oven you'd like sitting next to your current oven.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
brady bowmanasked
Where the time usually is on the oven is gone and now it says c01 and when you click the clock symbol it does nothing.
1 answer
Bosch H.Bosch Home Appliances
Hi Brady,
Thanks for your question regarding the Bosch HBA63S451A.
The c01 would seem to indicate the appliance is in the basic settings. The clock button needs to be held for 4 seconds in order to apply them and get back to functionality. If you've definitely done this then a service call would be recommended.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Elizabet D.asked
My light bulb dead so got a new one and replaced it but still no light. Purchased approved oven bulb
2 answers
A number of other reviews with the same issue say that a printed circuit board worth half an African nation needs replacing.
Bosch H.Bosch Home Appliances
Hi Elizabet,
Thanks for the question regarding your Bosch HBA63S451A.
A service call is the only thing we can recommend.
If you need help with this or the appliance is still under warranty please contact us on 1300 369 744.
Regards,
Bosch Home Australia
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BoschHomeAUBosch Home Appliances
Hi Polly,
Thanks for your review, we really appreciate it. We're delighted to hear that you're happy with your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven.... Read more
We're sorry to hear that you've had difficulties sourcing a replacement for your oven light and are now having to wait 5-10 days to be able to pick it up. It sounds as though you have ordered through a third party online. Although you have already purchased a new light, in future if you require any replacement parts for your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven please do not hesitate to contact our Spare Parts team on 1300 360 447 during business hours. Regards BoschHomeAU