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Bosch HomeProfessional WAY32891AU
Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
JayPerth, WA
- 6 reviews
- HomeProfessional WAY32891AU
- Verified purchase
Works well and very quiet
Very sturdy and heavy machine.
1.5 years of use now. Will update if any issues in future.
Spin cycles are very quiet, which I am happy about.
The automatic detergent and softer dosage system works quite well. It will remember the dosage setting on each wash program, which makes it easy.
So I use
- Auto-soft setting for sports clothes on light detergent and no softener.
- Auto setting for general mix of washing
- Cottons setting for cottons with medium detergent and softener...Read more
Purchased at Appliances Online for $1,670.00.
1 comment
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Geoff CostelloPerth, WA
- 5 reviews
- 1 like
- HomeProfessional WAY32891AU
- Verified purchase
Excellent wash results, poor warranty service
We bought this washer on 16 January 2020 to replace a older Fisher and Paykel top loader that had developed a leak. We selected this model Bosch as it had a broad range of automatic stain removal settings (which my wife loved in our Fisher and Paykel and wanted again) and the Bosch brand got excellent customer reviews.
On the good side we are getting really fantastic wash results with clothes noticeably cleaner and brighter, its impressively capable as a washing machine. One the not so good side - the machine is complex to use if you want to...Read more
access some of the options and the manual is often less than helpful (for example the delayed start is easy to accidently engage, is not mentioned anywhere in the manual, and it took lots of googling to find out how to turn off). Or the towel setting by default spins at 1400 RPM leaving the towels quite hard and spiky - it tool lots of googling to find that we needed a lower spin speed for towels of 800 RPM, and now we have fluffy towels again. The major concern my wife and I have (and I have put this on the Bosch site as well) is that really Bosch's warranty service is unacceptably slow. We called about a fault on 10 February and the earliest they could send a technician was 24 February. We escalated to Appliances online who said they would contact Bosch and get back to us, this didn't happen either (also very disappointing). So we took matters into our own hand to get it fixed independently, rather than be without a washing machine for 2 weeks. My wife and I were both shocked - for a new appliance you should not have to wait 2 weeks for a service call, especially something used every day like a washing machine. So we have gone from being happy to recommend Bosch washers to friends to saying "they are good machines, but be prepared to get it fixed yourself if there is an issue under warranty.". Not what you would expect from what is supposed to be a leading brand.
Purchased in January 2021 at Appliances Online for $1,649.00.
1 comment
Bosch H.Bosch Home Appliances
Hi Geoff,
Thanks for your review. We appreciate the positive feedback about your Bosch WAY32891AU. Thank you for sharing your experiences. With timing for service calls we do what we can to ensure it ... Read more
Similar opinion? Write a review on ieatwords.com.au!
ZoperdVictoria
- 3 reviews
- 3 likes
- HomeProfessional WAY32891AU
- Verified purchase
Excellent Machine! Very impressive.
Bosch replaced my Series 8 Front Loading Machine (Model: WAW32640AU) with a brand new Bosch HomeProfessional WAY32891AU under warranty. Absolutely great to deal with on a warranty level.
This new unit is fantastic, the clothes come out amazingly clean much the same as the WAW32640AU. The i-DOS does a great job of keeping my detergent costs reasonable while still making sure the clothes are clean. It's extremely quiet, even on a 1600rpm spin.
1 comment
Bosch H.Bosch Home Appliances
Hi Zoperd,
Thanks for your review. We appreciate the positive feedback about your Bosch WAY32891AU washing machine, we're glad to hear that you're impressed with the appliance.
If you have any future... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Bosch HomeProfessional WAY32891AU compares to other Front Loading Washing Machines
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Questions & Answers
Jessica Wasked
Hi, I purchased the WAY32891AU from Appliance Online about a month ago and was checking the manual to see how I can access the additional programs.
On closer inspection I noticed the image on the website shows a ‘Towel’ program on the main dial under Shirts.
My machine does not have Towel feature at all on the main dial or under the Additional Programs.
Also, looking at the manual I don’t have the following programs: Lingerie, Kidswear, Outdoor, Down Wear, Outdoor/Waterproofing and Sportswear.
I called Appliance Online and they were confused about the image showing something different to what’s on the actual machine.
Hopefully I haven’t purchased a older model.
Regards,
Jess
1 answer
Hi, The Towel program is on page 34 of the manual. You select it on the dial using Additional Programs and then scrolling through on the menus to find it (see page 27 of the manual)
Adam A.asked
Hi,
On the wool program the machine deactivates detergent and activate softener dispensing while it should deactivate the softener dispenser as it is bad for wool. Any idea?
Cheers,
Adam
2 answers
Bosch H.Bosch Home Appliances
Hi Adam,
Thanks for the question regarding your Bosch washing machine.
The appliance is acting normally. The middle compartment can be filled with fabric softener for normal loads or for special detergent as required, for the woolen load.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
After a bit troubleshooting and looking at the manual, I found that when the wool program is selected, softener can be disabled. The detergent cannot be disabled. Turned softener off and all working as expected. The manual is a bit confusing. A big company like Bosch should spend a bit of money some sort of virtual reality manual for a machine with that price tag.
Cheers,
Adam
g8expectationsasked
Does the Bosch HomeProfessional mean it is more commercial quality than the others? Also why doesn't it have the crease free or iron less feature? Can you do goose down in this machine? Also Bosch always had the best outcome for towels. They came out fluffy, but reviews indicate this is no longer the case. How can we fix this?
1 answer
Bosch H.Bosch Home Appliances
Hi,
Thanks for the question regarding the Bosch WAY32891AU.
The Home Professional range has an adjustable door hinge. The adjustable spin speed on most cycles and the rinse hold feature our version that reduces the need for ironing. This model has a Quilts function designed for items with down. If the desired result is not provided by the washing machine itself putting towels in the dryer will help.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
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Bosch H.Bosch Home Appliances
Hi Jay,
If you have any questions feel free to call us on 1300 369 744. Regards, Bosch Home Australia.We appreciate the positive feedback about your Bosch WAY32891AU, we're glad to hear that you find the machine very sturdy and happy with the spin cycle noise.
Thank you for sharing your detailed review.... Read more